Reviews
Great service.
Great service. Speedy transaction. Our third with Academy. Will definitely look to them again in the future.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your continued trust and loyalty! We're so glad to hear your third experience with Academy was just as smooth and positive. We truly appreciate your support and look forward to helping you again in the future!
Got me right in, oil change, ran out of oil reminder
Got me right in, oil change, ran out of oil reminder stickers, double back, came up with a replacement sticker with just the mileage on it. Only dealership I found to work on Chrysler Crossfire
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Thanks so much for your kind words! We’re happy to help with your Chrysler Crossfire and appreciate you choosing us. If there’s anything we can do to make your next visit a 5-star experience, please let us know — we’re always looking to improve!
Jordan is very polite and attentive.
Jordan is very polite and attentive. Bob, our salesman, is also very polite and goes out of his was to please.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We’re glad to hear that Jordan and Bob provided polite and attentive service. It’s our goal to make every customer feel valued and well taken care of. We appreciate your feedback and hope to assist you again soon!
It was my first time visiting the dealership.
It was my first time visiting the dealership. Jordan made me feel very comfortable. I had no questions about what to expect. From the time I arrived until the time I left, I had an overall great experience with Jordan and the dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Dontay! We’re so glad your first visit was a great one and that Jordan made you feel comfortable throughout the entire process. We appreciate your kind words and look forward to seeing you again in the future!
The dealership did not hassle me they made sure I got
The dealership did not hassle me they made sure I got qualified and then showed me vehicles that fit my need and I was able to drive home that day with it
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the great feedback! We appreciate you choosing us and are always here when you need us next!
The staff was friendly and really worked with us to make
The staff was friendly and really worked with us to make our experience a great one! Would definitely recommend this place to my family and friends!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great feedback! We appreciate you choosing us and are always here when you need us next!
Th team was Very responsive and helpful.
Th team was Very responsive and helpful. Had now issues or concerns with the work done.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great feedback! We appreciate you choosing us and are always here when you need us next!
Best Service Team I have dealt with, Honest, Friendly,
Best Service Team I have dealt with, Honest, Friendly, Upfront and Helpful. They are not like the Service Dealerships in Kokomo, They are 100% Better at Customer Service, how they talk too you and the information given is better explained. Keep Doing What Your Academy...
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great feedback! We appreciate you choosing us and are always here when you need us next!
$2000 of added on items to advertised price was a shock.
$2000 of added on items to advertised price was a shock. Then find out pulse brake system I paid for was not installed. Also lost my drivers license and was not called about it being left on copy machine. Also was not informed I was paying $3500 for the extended warranty. Windshield had a chip that I didn't notice until driving home.
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- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
Please reach out to our COO, Jody Adams at jody@drivechariot.com for further investigation into this issue.
I had an amazing experience with Korbin!
I had an amazing experience with Korbin! He was super friendly, found out all the answers to questions I asked if he didn’t already know them. Listened to my concerns and wants. Didn’t pressure me into doing anything I didn’t want to do. I will definitely be going back.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the fantastic review! We're thrilled to hear that Korbin made your experience amazing by being friendly, attentive, and respectful of your concerns. It’s great to know you felt comfortable and not pressured at all. We look forward to seeing you again in the future!