Reviews
I had an excellent experience. Everyone was so helpful, knowledgeable, and kind. They were very friendly and personable
I had an excellent experience. Everyone was so helpful, knowledgeable, and kind. They were very friendly and personable
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
All was great All was great. She listened to me took care of everything I needed.
All was great All was great. She listened to me took care of everything I needed.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Customer service was exceptional. Attention to detail and customer satisfaction are their goals and they are good at hitting their goals.
Customer service was exceptional. Attention to detail and customer satisfaction are their goals and they are good at hitting their goals.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for sharing your experience with us! We appreciate your kind words!
Super! Shannon was friendly and professional. Service was done as advertised in about an hour while I waited.
Super! Shannon was friendly and professional. Service was done as advertised in about an hour while I waited.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for sharing your experience with us! We appreciate you!
Very thorough and helpful. I always have a good experience with the staff. They are friendly and knowledgeable.
Very thorough and helpful. I always have a good experience with the staff. They are friendly and knowledgeable.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the review! We appreciate your kind words!
Good service. Friendly people. Easy to schedule. Thorough check of my car. Work completed promptly.
Good service. Friendly people. Easy to schedule. Thorough check of my car. Work completed promptly.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for sharing your experience with us! We appreciate you!
I initiated contact with the dealership after seeing a vehicle online that I was interested in purchasing. During our initial conversations, I was provided a trade-in value for my current vehicle, which I agreed to, and I then visited the dealership to test drive the Jeep. After the test drive, I was informed that the online pricing I had seen was actually employee pricing and not available to the general public. This was frustrating, and I expressed that it felt like a bait-and-switch situation since the advertised price was a significant factor in my decision to visit the dealership. To the dealership’s credit, the team worked with me and ultimately honored the pricing I was expecting. They also paid off my existing loan, which helped make the transaction work. Overall, my experience at the dealership was positive. The process took a little longer than I would have liked, but everyone I worked with was friendly, professional, and personable. While the pricing confusion at the beginning was disappointing, the staff made an effort to resolve the issue, and I left satisfied with the outcome and my new Jeep.
I initiated contact with the dealership after seeing a vehicle online that I was interested in purchasing. During our initial conversations, I was provided a trade-in value for my current vehicle, which I agreed to, and I then visited the dealership to test drive the Jeep. After the test drive, I was informed that the online pricing I had seen was actually employee pricing and not available to the general public. This was frustrating, and I expressed that it felt like a bait-and-switch situation since the advertised price was a significant factor in my decision to visit the dealership. To the dealership’s credit, the team worked with me and ultimately honored the pricing I was expecting. They also paid off my existing loan, which helped make the transaction work. Overall, my experience at the dealership was positive. The process took a little longer than I would have liked, but everyone I worked with was friendly, professional, and personable. While the pricing confusion at the beginning was disappointing, the staff made an effort to resolve the issue, and I left satisfied with the outcome and my new Jeep.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your experience with us. We appreciate your honest feedback and are glad our team was able to resolve the pricing concern and help you find the right Jeep. Congratulations on your new vehicle and thank you for choosing Academy!
Friendly and helpful staff! My first time being there and it was a smooth experience!
Friendly and helpful staff! My first time being there and it was a smooth experience!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the kind words! We appreciate you taking the time to support us!
Shannon is the Best and always a Great,Quick,Friendly and Professional Service Will be back for sure
Shannon is the Best and always a Great,Quick,Friendly and Professional Service Will be back for sure
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for sharing your experience with us! We appreciate you!
Simple, fast and thorough They did a great job communicating, and completing the job early
Simple, fast and thorough They did a great job communicating, and completing the job early
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for sharing your experience with us! We appreciate your support and hope to work with you again in the future!