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EchoPark Automotive Phoenix

(532 reviews)
Visit EchoPark Automotive Phoenix
Sales hours: 9:00am to 9:00pm
View all hours
Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday Closed
2025 consumer dealer award
View 3 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award
(602) 654-4206 (602) 654-4206

Reviews

(532 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of EchoPark Automotive Phoenix from DealerRater.

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Straight forward and fair purchase.

Easy process and friendly staff. Straight forward deal and helpful throughout. Vince and Austin did a good job for me. Hope to return in the future when we need another vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Longer days mean more fun in the sun, so enjoy that sweet ride, and call us if you need us.

Great people

Great people. Super calm and never made me feel stupid unlike other dealerships. Bought a 22 Kia Soul for great price. Even took care of some scratches on the car, making it look brand new!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

That’s not pollen, that’s love in the air! Which is great because our Experience Guides love matching our guests with the car of their dreams. Thanks for such a shining review. Don’t hesitate to reach out if you we can help with anything else. Sunshine and love, EchoPark.

She was very helpful and helped to get my payment to what

She was very helpful and helped to get my payment to what I wanted. The process was easy as well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you! Your review is proof that our guests leave happier. We can’t wait to tell the team at EchoPark Automotive Phoenix (Avondale) they made your day.

Fast process

Fast process. Nice, clean and welcoming store. Adad was very helpful. Competitive price without too many add ons. Hope you guys sell more vehicles in the valley.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

This is what our Experience Guides live for – seeing a guest so happy! So glad you chose EchoPark and we hope to see you (or your friends and family) in the future.

Enjoyable experience

Easygoing and enjoyable fun friendly. Process is straight forward. Explained everything thoroughly. Great deal. Really good facilities good coffee. Took care of all the questions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, Lech! This is what our Experience Guides live for – seeing a guest so happy! So glad you chose EchoPark and we hope to see you (or your friends and family) in the future. Thank you for such a shining review. Don’t hesitate to reach out if you we can help with anything else. Happy driving!

Dealer review

The best dealer I've been to so far. No hidden charges, no pushing, just plain info about the car and it's your decision whether to buy it. Good prices and nice managers. Definitely recommend this dealer. Rafael Bartolome is a very good salesman.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, Dmytrii! We call this a win-win; a happy guest AND a great review! Thanks so much for sharing your thoughts, I will be sure to share your feedback with Rafa and the team! We appreciate your business & time, happy driving!

Nice people!

Fast, no pressure, easy to work with! Good prices and a good selection of cars. I would use the again in the future for any car purchases.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Thank you for sharing such positive feedback, Ajo Tom! I will make sure to share this with the team! Happiness is what we do, so thank you! And if there’s anything else we can do, let us know. Now get out there take some road trips! Happy driving!

10000/10 would recommend

Elizabeth , was amazing and very kind and patient she listened to our needs and went above and beyond to find the car of my dreams ! I would definitely recommend her to anyone

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you, Claudia! We are so glad Elizabeth could help you find ‘The One’ at EchoPark. We appreciate you telling our future guests about your great experience with us! I will be sure to share your kind words with her and the team. Thank you and happy driving!

Very helpful associate with a calming pleasant attitude.

Very helpful associate with a calming pleasant attitude. No deceiptful attempts or sales pitch. very much appreciated

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Him KSLAZ! We are so glad to hear that our team could help you find a great vehicle and make your time with us as comfortable as possible! I will be sure to share your kind words with our team. We appreciate your time & business, happy driving!

Best service!

Thank you so much elizabeth garcia for doing everything you can to get me approved! Ended up finding the best deal!! Awesome service! Thank you so much!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you, Chris! Your review is proof that our guests leave happier. We can’t wait to tell Elizabeth and the team at EchoPark Automotive Phoenix (Avondale) they made your day. Happiness is what we do, so thank you! And if there’s anything else we can do, let us know. Happy driving!