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EchoPark Automotive Phoenix

(532 reviews)
Visit EchoPark Automotive Phoenix
Sales hours: 9:00am to 9:00pm
View all hours
Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday Closed
2025 consumer dealer award
View 3 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award
(602) 654-4206 (602) 654-4206

Reviews

(532 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of EchoPark Automotive Phoenix from DealerRater.

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Great dealership!

Great dealership! Helpful, friendly and honest! John was great! Second car purchased from here and still happy! Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

John Spencer was my salesman and made the process pretty

John Spencer was my salesman and made the process pretty straight forward. I told him I wanted to be done in an hour and it took and hour and a half. Fast car buying experience I have ever had.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Thank you for sharing your positive experience, we're thrilled to hear that John made the car buying process efficient and easy for you. We apologize for the extra 30 minutes, but we are glad to have met your expectations. Happy driving! #CustomerSatisfaction #EfficientProcess

Worked with John Spencer and the service was top notch.

Worked with John Spencer and the service was top notch. The experience was amazing and seamless.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for your review! We are thrilled to hear that you had an amazing and seamless experience working with John Spencer. Your satisfaction is our top priority and we appreciate your support.

Elizabeth was very sweet, patient, and informative.

Elizabeth was very sweet, patient, and informative. She was willing to answer all of my questions and was very personable. She deserves a good raise

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words, we are thrilled to hear that Elizabeth provided you with an exceptional experience. We will definitely pass along the praise and consider a raise for her. We appreciate your support and hope to see you again soon! 🌟👍 #customerlove #greatemployees

BEST CAR BUYING EXPERIENCE EVER!

BEST CAR BUYING EXPERIENCE EVER!! Phil is amazing!! Communication was amazing and the process was flawless!! I have purchased over 20 plus vehicles from several dealerships and this location was nothing short of a wonderful experience!! Thank you so much Phil and all the staff at Echopark!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for choosing Echopark for your recent vehicle purchase! We are thrilled to hear that Phil and our team provided you with the best car buying experience. Your satisfaction is our top priority and we can't wait to see you for your next car purchase. Drive safe and happy travels!

Phil was great!

Phil was great! He helped my brother get the car he wanted and made the process very simple and quick. He addressed all our concerns and I plan to come back to get a car for myself.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Thank you so much for the positive feedback! We're thrilled to hear that Phil provided excellent service and helped your brother find the perfect car. We can't wait to work with you in the future to find the perfect vehicle for yourself as well. See you soon!

Phil was very informative and nice.

Phil was very informative and nice. He helped me get into the car I wanted very quickly and easily.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Thank you so much for your positive feedback! We are thrilled to hear that Phil provided you with amazing customer service and helped you find the perfect car in a timely manner. We appreciate your business and hope to see you again in the future. #CustomerServiceGoals

Luis was such a great help with everything from the

Luis was such a great help with everything from the greeting to the final purchase. Will be back!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

We are thrilled to hear that Luis was able to provide such exceptional service during your visit. We look forward to welcoming you back soon! Thank you for choosing our business.

Elizabeth was amazing!

Elizabeth was amazing! Fair and to the point. If you’re in the market go and see her!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive feedback! We are thrilled to hear that Elizabeth provided you with a great experience and we hope to see you back in our store soon.

Dealer response

Thank you for your positive feedback! We are thrilled to hear that Elizabeth provided you with a great experience and we hope to see you back in our store soon.

Buying a car with EchoPark Avondale was a smooth and

Buying a car with EchoPark Avondale was a smooth and pain-free experience! Phil was amazing, very personable and transparent with all of the car’s features and history. There were no hidden fees and the car itself is very worth the value they offered. Would definitely recommend to any others considering a new or used car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Thank you for your kind words. We are thrilled to hear that you had a smooth and transparent car buying experience with Phil at EchoPark Avondale. We pride ourselves on providing top-notch customer service and value for our customers. Thank you for recommending us!