Reviews
I have been coming to this KIA Dealership since 2006.
I have been coming to this KIA Dealership since 2006. Started as Citrus KIA, then Jenkins Kia. The Service Department, Parts & Sales Department are all great.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for being such a loyal customer of Jenkins Kia of Crystal River. We look forward to continuing to serve your needs.
Timmy Torres is always a pleasure to work with.
Timmy Torres is always a pleasure to work with. This was my 2nd vehicle purchase with him. He is extremely knowledgeable and explains everything in such a way it is easy to understand. Never a rush or high pressure sales. Timmy takes time with you. Syed in the Fianace Dept was great to work with. He explains everything to you in a way it is very easy to understand. I went to this dealership to have my Telluride serviced, my service advisor is Devin who is an asset to that department. He is extremely knowledgeable, friendly takes the time with you explaining what is happening with your vehicle. I then punched a new Telluride.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the positive feedback. We're glad to hear our team made your vehicle purchase and service experience smooth and informative at Jenkins Kia of Crystal River. Enjoy your new Telluride.
I bought a brand new 2025 Kia Sportage HEV.
I bought a brand new 2025 Kia Sportage HEV. I love this car and I love the way Jenkins Kia staff treat my beautiful car.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're so glad to hear you love your new Kia Sportage HEV. Thank you for choosing Jenkins Kia of Crystal River.
I’m happy with the thorough, quick service on my vehicle.
I’m happy with the thorough, quick service on my vehicle. The 40 point inspection gives me peace of mind.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for allowing us to maintain your vehicle. We appreciate the five-star review!
Great experience.
Great experience. Excellent service. Delicious coffee. Fresh morning donuts. Friendly atmosphere. What’s not to like?
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for allowing us to maintain your vehicle. We appreciate the five-star review!
I took my suv in for a oil change, tire rotation, part
I took my suv in for a oil change, tire rotation, part of my service contract i have. Devin is my advisor, he treated us exceptionally as usual. No fault to him I told him about a problem I noticed, he had John Master tech I prefer working on my vehicle scan it. John scanned, and drove it. When we left the abs light came on in the parking lot and then went off. We decided to just proceed to head home and the light came on as well as my brakes were engaging on their own. I immediately called Devin and explained what was going on as we headed back to the dealership. John scanned it again because all the lights were now on for traction control, abs, check engine. John found that the hydraulic pump went in my 2022 Seltos with 20,464. Thankfully there was a loaner to use since the part isnt in stock. We laughed because my 2020 Soul needed a motor at 24,000 miles. I asked to have my "curse" lifted. We even joked about it with Timmy Torres our salesman. He sold us all our vehicles. The staff that we have dealt with over the last 7 years have treated us like family. Everyone that we know always enjoys seeing my service dog when I come it. They go out of their way to greet us and see if we need anything while we wait. Including Dave Donaldson, Ed Fasano, Brandon, Daniel and John the tech. Thanks again for a great experience.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the great review! Our team works very hard to provide the best service possible, so we are so happy to see that reflected during your recent experience with us. We appreciate your business!
Made my appointment with Devin Gillespie on the day I
Made my appointment with Devin Gillespie on the day I wanted and everyone was professional. Great Dealership!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your high rating! We appreciate your business and your review!
We are Always happy with our service, easy to book
We are Always happy with our service, easy to book appointments and friendly staff. Thank you
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your valued feedback. We appreciate your taking the time to review your experience!
Service for a warranty issue was exceptional.
Service for a warranty issue was exceptional. Devin took excellent care of me while I waited for approval of the repair. Took 2.5 hours,but he kept me posted. I happen to know the guys in the Parts Dept, they also made sure I was comfortable waiting as well. Ed even got water for my service dog Remington. Warranty work was approved and work was completed and we were on our way home. Spending the whole day at the dealership wasn't terrible.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the great review! Our team works very hard to provide the best service possible, so we are so happy to see that reflected during your recent experience with us. We appreciate your business!
I’m really happy that i came to this dealership.
I’m really happy that i came to this dealership. The service is amazing and the 2024 Kia Niro is the best car I’ve ever had.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are delighted to know our team provided you with a 5-star experience. Thank you for your business and the positive review!