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Matthews Kia of Greece

(1,093 reviews)
Visit Matthews Kia of Greece
Sales hours:
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Sales Service
Monday 9:00am–7:00pm 8:00am–6:00pm
Tuesday 9:00am–7:00pm 8:00am–6:00pm
Wednesday 9:00am–7:00pm 8:00am–6:00pm
Thursday 9:00am–7:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
New (585) 286-3675 (585) 286-3675
Used (585) 286-3657 (585) 286-3657
Service (585) 286-3632 (585) 286-3632

Reviews

(1,093 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Matthews Kia of Greece from DealerRater.

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The service team got me in & out so I could hit the road

The service team got me in & out so I could hit the road for a business trip. They kept me informed on the vehicle status, explained what needed to be done and the costs involved and performed excellent work. Very happy with this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi- We're glad to hear you had a great experience with us! Thank you for your business and the great review!

Great service dept Courteous, professional, work is

Great service dept Courteous, professional, work is performed in a timely manner, respectful Outstanding service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

Very professional and committed to their work.

Very professional and committed to their work. They did great job plus washing the truck was extra work that I was not expecting. Thank you for all the work that was done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

I’ve always been very satisfied with their service and

I’ve always been very satisfied with their service and treated respectfully and love my Kia Forte so far so good

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi Donna-Thank you for the 5 Star Review and your business!

I was happy to be assisted as soon as I arrived.

I was happy to be assisted as soon as I arrived. The salesman listened to my request and helped me find the perfect car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi-We’re so glad to hear you had a great experience with us! We appreciate your business and hope you enjoy your new ride!

Great service when buying or leasing.

Great service when buying or leasing. Our salesman went the extra mile for us we were trrared like family. .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi- Thank you for the great review! If there is anything more we can do in the future to ensure your experience is even better, please don’t hesitate to reach out!

Always good customer experience.

Always good customer experience. Nice people and good atmosphere. Will continue to buy from them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi- We’re so glad to hear you had a great experience with us! We appreciate your business!

I was able to get an appointment within 24 hours.

I was able to get an appointment within 24 hours. The communication with the service department was excellent, Dan Koval did an excellent job in completing the work that was necessary in a very timely manner. Bravo everybody!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi- We’re so glad to hear you had a great experience with Dan! Thank you for your business and the great review!

As a widow I don't know anything about cars as my husband

As a widow I don't know anything about cars as my husband always took care of these things. I found Matthews Kia after my car was stolen two years ago and went to them for repairs after it was found. They could have just done the job and this was during the Kia Boyz mayhem, but instead treated me like a long time customer. I felt respected and cared about and since then I have only gone to them for anything I need for my car. You can trust them to not only take care of your car but you as well. Thanks to Brent for his help this time!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Christine- We’re so glad to hear you had a great experience with Brent! Thank you for your business and the great review!

Service was good.

Service was good. Took over an hour and a half longer than informed for only oilchangeandtirerotation. .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi- Thank you for the great review! If there is anything more we can do in the future to ensure your experience is even better, please don’t hesitate to reach out!