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Matthews Kia of Greece

(1,093 reviews)
Visit Matthews Kia of Greece
Sales hours:
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Sales Service
Monday 9:00am–7:00pm 8:00am–6:00pm
Tuesday 9:00am–7:00pm 8:00am–6:00pm
Wednesday 9:00am–7:00pm 8:00am–6:00pm
Thursday 9:00am–7:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
New (585) 286-3675 (585) 286-3675
Used (585) 286-3657 (585) 286-3657
Service (585) 286-3632 (585) 286-3632

Reviews

(1,093 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Matthews Kia of Greece from DealerRater.

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Brian and Ron were fantastic.

Brian and Ron were fantastic. Very personable friendly and courteous. Excellent and professional in dealing with customers. Really appreciate them. Will keep going back to them. This was like our 13th vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi-We’re so glad to hear you had a great experience with us! We appreciate your business and hope you enjoy your new ride!

My appointment took longer than expected and I received

My appointment took longer than expected and I received the wrong invoice so I had to call twice to get a complete copy of my invoice.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Service appointments are easily set without a long wait.

Service appointments are easily set without a long wait. Planned service times are accurate as well

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi- Thank you for the 5 Star Review and your business!

Friendly and clean.

Friendly and clean. Comfortable waiting area. All employees were courteous. Level of service was exceptional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

My sales rep, Jake Gray was very helpful with all

My sales rep, Jake Gray was very helpful with all questions and knowledgeable about what was asked. We had a bit of a snag, but it was resolved very quickly. Jake was very professional throughout the entire process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi- We’re so glad to hear you had a great experience with Jake! Thank you for your business and the great review!

I came in late on a Friday in hopes of buying a new car.

I came in late on a Friday in hopes of buying a new car. The salesmen took time out of his busy schedule to get me the information I needed, take me on test drives and get me set up in my new car. During the test drive, he showed off some of the features of my car and showed me how to set up my accounts the next morning. The purchase was smooth and pain free and salesman was very helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Cam-We’re so glad to hear you had a great experience with us! We appreciate your business and hope you enjoy your new ride!

We’ve purchased 6 vehicles within our family.

We’ve purchased 6 vehicles within our family. Dealership is ready to help get you on the road with the vehicle that best fits your needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

I had a long wait for the repairs that needed to be done

I had a long wait for the repairs that needed to be done and even though it was tiring, I appreciate the amount of work that had to be completed.. I have been with Kia first with Bill Fucillo and now with a new workforce. I would recommend them to anyone! I give them more than a five I give them a 10!.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

they are very fast they also explain what have to be done

they are very fast they also explain what have to be done with your vehicle before they work on it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi-We’re so glad to hear you had a great experience with us! We appreciate your business!

they are very fast they also explain what have to be done

they are very fast they also explain what have to be done with your vehicle before they work on it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi-We’re so glad to hear you had a great experience with us! We appreciate your business!