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Matthews Kia of Greece

(1,093 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 9:00am–7:00pm 8:00am–6:00pm
Tuesday 9:00am–7:00pm 8:00am–6:00pm
Wednesday 9:00am–7:00pm 8:00am–6:00pm
Thursday 9:00am–7:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
New (585) 286-3675 (585) 286-3675
Used (585) 286-3657 (585) 286-3657
Service (585) 286-3632 (585) 286-3632

Reviews

(1,093 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Matthews Kia of Greece from DealerRater.

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Clean.

Clean. Accessible. Quality service with plenty of help and vehicles to view in showroom area.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, Thank you for the great review! If there is anything more we can do in the future to ensure your experience is even better, please don’t hesitate to reach out!

They were very friendly and knowledgeable.

They were very friendly and knowledgeable. The service was quick and reasonable. I really like Matthews Kia.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi, Thank you for the 5 Star Review and your business!

Great customer service, would highly recommend this

Great customer service, would highly recommend this dealership to all of my family and friends

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi, Thank you for the 5 Star Review and your business!

I was contented with everything promised and done at your

I was contented with everything promised and done at your service centre recently. I thought the job you did was good and the wait time reasonable for what you had to do.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Charles, Thank you for your feedback. We're so glad to hear you had a great experience with our service department! We appreciate the great review and your business.

i do not like having to write a specific number of words

i do not like having to write a specific number of words in a review

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, Thank you for taking the time to rate your recent experience with us! We appreciate your feedback and business.

Everyone is friendly and the service is top notch!

Everyone is friendly and the service is top notch! I’ve never had to wait very long for service either

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi Kathryn, We're so glad to hear you had a great experience with us! We appreciate your business.

They have no sense of urgency and give offers for used

They have no sense of urgency and give offers for used vehicles 2000 dollars below CarMax.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi, We sincerely apologize for your recent experience with us! We want to assure you that this is not how we do business. (General Manager Massimo Castelli) will be reaching out in hopes to rectify the situation. Thank you for letting us know.

I like Matthews KIA of Greece, have gotten several cars

I like Matthews KIA of Greece, have gotten several cars from them. They give me very good, prompt service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

Friendly, kept me up to date and got me out in an

Friendly, kept me up to date and got me out in an appetite won’t of time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi-Thank you for the 5 Star Review and your business!

Everyone that I dealt with listened to what I was saying

Everyone that I dealt with listened to what I was saying and did a great job finding the perfect vehicle for me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi-We’re so glad to hear you had a great experience with us! We appreciate your business and hope you enjoy your new ride!