Reviews
Happy customer
Great environment, even better customer service! I left happy and in a car I love! I would recommend Fucillo Hyundai of Syracuse to friends and family without a doubt!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
No Problems Here
Have been dealing with Fuccillo Hyundai for 9 years and have never had a problem with sales, service or any of their staff. Have seen owner at dealership, met & talked with the General Manager on more than one occasion and have had the same service rep thru three vehicles. I give five stars to all of the staff.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great car...excellent purchase experience
We are most pleased with our new Genesis and the overall purchase experience with Fuccillo Hyunda. Our Sales Rep, George Ryan, was most professional and very helpful. We would recommend the dealership to others.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Fuccillo an excellent place to purchase a quality
We were pleasantly surprised by the quality of the Hyundai Genesis which we purchased. We were extremely well served by our sales representative, George Ryan...he was thorough, very knowledgeable and always at our service. I would recommend him to others.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
John - I am happy to hear that your time spent with George was a pleasing experience. We pride ourselves on the high level of our service excellence. Congratulations on your new Hyundai Genesis! If you have any questions or concerns regarding your new vehicle please come back to visit us. We are eager to see you in the future. Be sure to check out our Facebook and Twitter so that you can take advantage of our many great specials and incentives. Sincerely, Bill Hendry - General Manager - (315) 445-7900 ext 533
2011 Santa Fe Service
Prompt Service, good price with discount coupon and comfortable waiting room with free coffee and a free car wash following service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Charles - We appreciate your marvelous feedback. It is our commitment to ensure quality customer care by providing comfortable facilities as well as prompt and professional service to our guests. Please come see us for any future needs! Thanks again. Sincerely, Bill Hendry - General Manager - (315) 445-7900 ext 533
Great Sales man Ed Pontello
This is the 3rd Hyundai that I have purchased from Fuccillo. Ed Pontello was very helpful. couldn't ask for a better sales man.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Gertrude - Congratulations on your purchase! We are very happy to hear that Ed could be so helpful during your recent visit with us. We look forward to seeing you back again in the future! Take care. Sincerely, Bill Hendry - General Manager - (315) 445-7900 ext 533
Gotta like Billy's
I have always had a good experience at Billys whether I'm buying or having my car serviced.. Great service department Nick and staff are so helpful.. Thank u !
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Rita, thank you so much for taking the time to write this great review! Our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. We look forward to servicing your future automotive needs! Sincerely, Bill Hendry - General Manager - (315) 445-7900 ext 533
Terrific service!
The Fuccillo team is great to work with. My questions were answered, and I had a good understanding on the time that would be required to have the service work done on my car. The staff is always friendly. Whether I go for repairs or service work, or my wife or daughters, I never worry that they are going to be talked into repairs they dont neeed. We bought a new car from Fuccillo and Nick Baldini was great, no pressure. We have all of our repairs and service work on our vehicles as a result of having such a great experience buying the car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
John - We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such awesome review! We are always pleased to hear back from happy customers. Until we have the pleasure of working with you again please be sure to like us on Facebook and follow us on Twitter. Sincerely, Bill Hendry - General Manager - (315) 445-7900 ext 533
Good old fashion oil change
I brought in a coupon that said oil change would be $30.99 from the website. The gentleman instead gave me whatever the best promotional cost must be at this time. So, with tax, it was $28 or so. This alone will keep me coming back to Fucillo for oil changes and maintenance. Also didn't try to push a ton of other services, just told me what the recommended services were at that time for that millage. Also, free car wash is nice.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jesse - Thank you for providing us with feedback regarding your recent visit! Our team works hard to keep our customers coming back to Fuccillo Hyundai of Syracuse and it's great to hear of your continued business. We appreciate all of your kind words. We look forward to seeing you soon! Sincerely, Bill Hendry - General Manager - (315) 445-7900 ext 533
Fuccillo's... I love You
The sales guy George was very knowledgeable and very patient with me while I selected the perfect car. George is a valuable asset to your sales team. I am confident that I got the best deal. I am very happy with my purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Angelette - Thank you for leaving us this positive review. We are very happy to hear that George could help get you set up with the perfect new car for you. If there is anything more we can do for you please feel free to come back and see us any time! Take care. Sincerely, Bill Hendry - General Manager - (315) 445-7900 ext 533