Serra Subaru of Traverse City

Always get prompt, courteous, and informative service through Dani Weir. No complaints whatsoever. Highly recommended! I always get scheduled with ease and at my convenience.

Always a pleasure working with Dani, she always gets me scheduled promptly and takes the time to go over all that was done and makes good recommendations for future service or needed maintenance!

I love all of my experiences with Dani!! She is always very welcoming when I call, and then ultimately when I show up with my Subaru!! She handles all my needs with such ease, and has never been anything less than warm, welcoming, and informational to me! Would absolutely hands down, recommend any Subaru owner to seek Dani out and have her as their Service Advisor!!!!!!!

Our experience with James @ Serra was fantastic. He did not pressure us and there were no odd car salesman tactics. I would describe James as courteous, honest, and a consummate professional. He listened to our needs and provided multiple vehicle options without pushing us to one car over another. Once the sale was complete James went out of his way to ensure we were educated on our new Outback's features and capabilities. He even sent us messages to ensure we were happy with the purchase and offered further assistance/education with the car's technology package if needed. I would highly recommend James to anyone looking to purchase a new or used vehicle. I know he is primarily focused on Volvo, but he can assist you with any vehicle sold by Serra. He will be my first call the next time I need a vehicle.

Daniela works in the service department and is very friendly! She greets her customers with a pleasant smile. She was very helpful and easy to work with on getting my car serviced and a small repair made. Definitely would highly recommend her!

Todor was and awesome sales advisor to work with during the purchase of buying my Subaru. He was informed, communicative, and honest throughout the process. He worked with me to make sure I was getting what I wanted and didn't pressure me into making any decisions along the way. If I had any feedback for Todor, it would be to know more about the cars from a technical and historical standpoint. We were offered an $800 Glasscoat warranty and declined it during the purchasing process, only to get the car and find out there was already a Glasscoat policy purchased for the car and was easily transferable to my name. While I doubt that Todor knew about the existing warranty when he consulted me about a new one, a simple check would have told him what it took me about 10 minutes to learn and then capitalize on. Overall GREAT experience with Todor and with Serra Subaru of Traverse City.

As always, Daniela Weir was professional and friendly, making the check-in and check-out experience very pleasant. The service itself was done quite quickly, and I was kept informed of progress.

Daniela Weir is very personable and makes sure that you know what service is going to be done on your vehicle. You are kept informed on the progress and if there needs to be additional work performed with

Dani went the extra mile to help me resolve an issue that was minor, but urgent to me.Very grateful for her professional and friendly service. I am very grateful.

We always are very well taken care of. They are always courteous, professional and they know their stuff! Every person there treats us as valued customers. Our latest experience was with Service Advisor Jaimie Boudrie and he was great. We always feel good and confident about taking our cars to Serra.