Reviews
Appointment was incorrectly scheduled was supposed to
Appointment was incorrectly scheduled was supposed to have a courtesy car My truck wasn’t fixed
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
James - sorry for the trouble. Please contact me directly so that I can get to the bottom of your concerns and take care of them. Joe Dolci, Service Director
It took 3 service appointments to fix my issue.
It took 3 service appointments to fix my issue. Even though my car is under warranty, and they failed to correct the problem the first two times; they charged me labor hours for the third appointment.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Your feedback is important to us, and we want to be sure your issues are resolved. Please reach out to us at your earliest convenience to discuss this matter further. Sincerely, Joe Dolci, Service Director
Carlos was excellent.
Carlos was excellent. Very personable, down to earth, & knowledgeable. It was a pleasure buying a vehicle for a change. The finance person, do not remember his name, was also great. I'd be happy to recommend this place to anyone.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review! We're thrilled to hear that you had an excellent experience at Nucar Chevrolet of Lowell. It's fantastic to know that our team, especially Carlos, made your vehicle-buying process enjoyable and stress-free. We appreciate your recommendation and look forward to seeing you again soon! - Steve Alesse, General Manager
Professional services and respectful staff, explain
Professional services and respectful staff, explain clearly. The service on time.explain clear and logical
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We appreciate your kind words about our professional services and respectful staff at Nucar Chevrolet of Lowell. It's great to hear that you found our explanations clear, and that your service experience was timely and logical. We look forward to seeing you again and continuing to provide exceptional service! - Steve Alesse, General Manager
We have been coming to Chevy of Lowell/Nucar roughly 20
We have been coming to Chevy of Lowell/Nucar roughly 20 years - always get what we want and always get great service.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We truly appreciate your loyalty to Nucar Chevrolet of Lowell over the past 20 years. It's fantastic to hear that you've consistently received what you wanted and experienced great service. We look forward to seeing you again on your next visit! - Steve Alesse, General Manager
Staff was great.
Staff was great. My car was fixed-up and looked amazing. Peter was a big help.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Peter! We truly appreciate your positive feedback about your experience at Nucar Chevrolet of Lowell. We're glad to hear that the staff was helpful and that your car looks amazing after the service. We look forward to seeing you again soon! - Steve Alesse, General Manager
Everything was great, I didn’t have to wait forever which
Everything was great, I didn’t have to wait forever which is always my biggest pet peeve.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful feedback, Caitlyn! We’re thrilled to hear that your experience at Nucar Chevrolet of Lowell was smooth and efficient. We always strive to respect our customers' time. We appreciate you taking the time to share your experience and look forward to seeing you again soon! - Steve Alesse, General Manager
Jim,in service was excellent he squeezed me in for a
Jim,in service was excellent he squeezed me in for a sticker. Because my daughter was going back to college out of state.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! I'm delighted to hear that Jim provided excellent service by accommodating your needs for a sticker. We're glad to assist you and ensure your daughter is ready for college. We hope to see you again at Nucar Chevrolet of Lowell! - Steve Alesse, General Manager
You team does a excellent job on repairing damage as a
You team does a excellent job on repairing damage as a matter of fact my friend is bringing her car to get a estimate on some rust!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We are thrilled to hear that you’ve had a great experience with our repair services at Nucar Chevrolet of Lowell. We appreciate your recommendation and look forward to helping your friend with her car's rust estimate. If you need anything else, don’t hesitate to reach out! - Steve Alesse, General Manager
The service department was great.
The service department was great. My car was done in a timely manner. The staff was very friendly. They answered all my questions I had. I am looking forward to my next visit. Thank you Nucar service department for excellent service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with our service department at Nucar Chevrolet of Lowell. It’s great to know that our friendly staff was able to answer all your questions and provide timely service. We look forward to seeing you again for your next visit! - Steve Alesse, General Manager