Reviews
Quick and easy!
Quick and easy! No hassle. Dropped the car off and it was ready 90 minutes later.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review, Britt! We're thrilled to hear that your experience at Nucar Chevrolet of Lowell was quick and hassle-free. We appreciate your feedback and look forward to assisting you again in the future! - Steve Alesse, General Manager
The collision center team is super helpful and
The collision center team is super helpful and accommodating. They keep you updated and informed. .
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! I am glad to hear that our collision center team at Nucar Chevrolet of Lowell was helpful and accommodating during your experience. Keeping our customers informed is a top priority for us. We appreciate your feedback and hope to assist you again in the future. - Steve Alesse, General Manager
Ike was wonderful to work with!
Ike was wonderful to work with! Very easy to talk to and made the process of purchasing a car super easy! I would highly recommend him to anyone looking to get a new vehicle
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your kind words, Jessica! I'm thrilled to hear that you had such a positive experience working with Ike at Nucar Chevrolet of Lowell. Our goal is to make the car purchasing process as smooth as possible, and your recommendation means a lot to us. We look forward to assisting you again in the future! - Steve Alesse, General Manager
Dealership was customer friendly clean presentable with
Dealership was customer friendly clean presentable with high pressure sale tactics; all questions were promptly answered
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! We're glad you found the dealership clean and customer-friendly, and we appreciate you noting the responsiveness of our team. Your comments help us improve the overall experience.
People were nice, shop clean and quick.
People were nice, shop clean and quick. But I’m giving it a 1, because they never tighten my lug nuts on my tire and let me drive off like that. This is a massive safety issues. I’m just lucky I didn’t have to go on the highway. If I did I wouldn’t be here to write this review.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Eric, we are not aware of this situation. We have processes in place to ensure all vehicles leave our shop safely and securely. Please call me at your earliest convenience to review the details at 978-458-2526. Sincerely, Steve Alesse, General Manager
Good group of people.
Good group of people. They treated me and my wife fairly. No haggling. Gave a bit time line and made it work. Would recommend to anyone.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We at Nucar Chevrolet of Lowell are thrilled to hear that you and your wife felt treated fairly and appreciated the no-haggling approach. Your recommendation means a lot to us. We look forward to serving you again in the future! - Steve Alesse, General Manager
Both the salesman and the sales manager were good to work
Both the salesman and the sales manager were good to work with. Wasn’t happy with the offered amount on a potential trade in value, but i guess thats what dealers do.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback, Dave! I am glad to hear that you had a positive experience with our salesman and sales manager at Nucar Chevrolet of Lowell. We understand that trade-in values can sometimes be a point of contention, and we appreciate your understanding. If you have any further questions or would like to discuss this more, please feel free to reach out. We hope to see you again soon! - Steve Alesse, General Manager
Always professional and courteous They were helpful and
Always professional and courteous They were helpful and got what i needed done completely in a timely manner
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your fantastic review, Aneuris! We’re thrilled to hear that you had a professional and courteous experience at Nucar Chevrolet of Lowell. It’s great to know that we were able to assist you effectively and in a timely manner. We appreciate your feedback and look forward to serving you again in the future! - Steve Alesse, General Manager
Everyone is very courteous and pleasant!
Everyone is very courteous and pleasant! I usually wait for my service to be completed and the waiting area is great! I’m happy with the care put into my car!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful feedback! We at Nucar Chevrolet of Lowell are thrilled to hear that you found our team courteous and the waiting area to your liking. It's great to know that you are happy with the care we provide for your car. We appreciate your support and look forward to seeing you again soon! - Steve Alesse, General Manager
The customer service rep and team assisted with the
The customer service rep and team assisted with the vehicle I needed and like for purchase. Thank you again for the assistance on helping me purchase a vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind words! We at Nucar Chevrolet of Lowell truly appreciate your feedback and are thrilled to hear that our team was able to assist you with your vehicle purchase. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to seeing you again! - Steve Alesse, General Manager