Reviews
I really enjoyed speaking to the specialist.
I really enjoyed speaking to the specialist. Usually service shops brush you off at Nu Car the gentleman I spoke to actually listened to what I was telling him. I love the video of the inspection they sent me too.. A plus rating in my book. Oh and the repair was actually repaired correctly!! Thank you Nu Car service center!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Cliff was a super nice sales person, not pushy and got
Cliff was a super nice sales person, not pushy and got all my questions answered.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience! I am glad to hear that Cliff provided you with excellent service at Nucar Chevrolet of Lowell. It's great that he was able to answer all your questions without being pushy. We appreciate your feedback and hope to assist you again in the future! - Steve Alesse, General Manager
Love this car dealership everyone is very nice , always
Love this car dealership everyone is very nice , always there to answer any questions. Thank you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! I am thrilled to hear that you had a great experience at Nucar Chevrolet of Lowell. Our team is always here to assist you, and I truly appreciate your feedback. I look forward to seeing you again! - Steve Alesse, General Manager
Mitchell was great.
Mitchell was great. Got my car back to me by the afternoon and Im so glad that Paul is still doing the shuttle. It works great for me !
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much, Laurie! We appreciate your feedback about Mitchell and Paul at Nucar Chevrolet of Lowell. We’re glad to know that you’re happy with our shuttle service and that your car was returned promptly. We look forward to serving you again in the future! - Steve Alesse, General Manager
Made an appt early morning.
Made an appt early morning. Got in and out pretty quick and dod a great job.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your positive review! We're thrilled to hear that you had a quick and efficient experience at Nucar Chevrolet of Lowell. Your satisfaction is our priority, and we appreciate your feedback. We look forward to seeing you again for your next appointment! - Steve Alesse, General Manager
Easy and efficient scheduling.
Easy and efficient scheduling. Quality customer service and car service center. Comfortable and clean waiting area.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Jenn, for your wonderful review! I'm thrilled to hear that you found the scheduling easy and appreciated our quality customer service and clean waiting area at Nucar Chevrolet of Lowell. We strive to provide a comfortable experience for all our customers. We look forward to seeing you again! - Steve Alesse, General Manager
Great Service; great attention from Service Director, Joe
Great Service; great attention from Service Director, Joe Dolci. Upon work completion, Mechanic Jack immediately took my vehicle "down the lot". (Wow!!!)
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Bob! We truly appreciate your fantastic review and are thrilled to hear that you received great service from Joe and Jack at Nucar Chevrolet of Lowell. Your satisfaction is our priority, and it's wonderful to know that we could exceed your expectations. We hope to see you again for any of your vehicle needs! - Steve Alesse, General Manager
Excellent attention to details.
Excellent attention to details. Very good service from the salesman to the general manager. Very well pleased
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful feedback, Howard! We at Nucar Chevrolet of Lowell are thrilled to hear that you experienced excellent attention to detail and good service from our team. Your satisfaction is our priority, and I appreciate your support. We look forward to serving you again in the future! - Steve Alesse, General Manager
Got a new Sticker with no problems.
Got a new Sticker with no problems. The people in the service department were all very nice. I do have problem: I received an email regarding potential service work. The email was addressed "Hello Dow". I have a first name and find this rather rude, especially considering that I have purchased two new vehicles from Nucar! The person whose name was on the email was, Shelby Smith(She did apologize)
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us. I'm glad to hear that you found our service department to be nice and that you received your new sticker without any issues. I understand your concern regarding the email addressed to \"Dow,\" and we appreciate your feedback on this matter. Your loyalty as a two-time buyer is important to us. If you have any further concerns or need assistance, please don't hesitate to reach out directly to Nucar Chevrolet of Lowell. We value your input and aim to provide the best service possible. - Steve Alesse, General Manager
Blake was very informative and knowledgeable and very
Blake was very informative and knowledgeable and very nice. He also had a lot of patience with me!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your wonderful feedback! We’re thrilled to hear that Blake was informative, knowledgeable, and patient during your visit to Nucar Chevrolet of Lowell. We truly appreciate your kind words and hope to see you again soon! - Steve Alesse, General Manager