Skip to main content

EchoPark Automotive Birmingham

(1,328 reviews)
Visit EchoPark Automotive Birmingham
Sales hours: 9:00am to 9:00pm
View all hours
Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday Closed
2017 state dealer award
View 6 awards
2017 state dealer award 2016 state dealer award 2015 state dealer award
2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
(205) 859-0033 (205) 859-0033

Reviews

(1,328 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of EchoPark Automotive Birmingham from DealerRater.

Want to share your experience with this dealership?

Write a review

Everyone at the dealership was super healthful.

Everyone at the dealership was super healthful. Robert answered all my questions about my new car.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Rbell, we are glad we could help! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Easy to work with, Josh verified questions and got

Easy to work with, Josh verified questions and got answers quickly when he needed to double check on new system. I appreciate that he took the time to make sure he was getting us the correct information. They offered the typical packages (warranty, etc) but didn’t get pressure which was nice.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Pairing.03-aureus, thank you for your kind words and this wonderful review! Feel free to reach out to us if you need anything. Have a wonderful day.

Really appreciate the time and effort of Josh and Leo at

Really appreciate the time and effort of Josh and Leo at EchoPark Birmingham. Thanks Fellas

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Jegrier3, thank you for your kind review; we are happy to pass along your comments to the team here at EchoPark Automotive Birmingham!

Great service, very responsive, super fast transaction!

Great service, very responsive, super fast transaction! Would recommend buying a vehicle from Robert and Echo Park.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Claycatinella, we're happy you found our staff to be so supportive during your experience here at EchoPark Automotive Birmingham.

It was a great experience doing business with echopark

It was a great experience doing business with echopark thank you for Keith robey for help me out .

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Karkisurya980, your wonderful feedback and rating mean a lot to us.

Consumer response

It was a great experience doing business with echopark thank you for Keith robey for help me out .

Very clean and professional dealership.

Very clean and professional dealership. Keith was super laid back and very informative. Never once did I feel pressured or like I was being forced to buy a car. Keith is the best.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Evan N, we're so glad that we were able to go above and beyond your expectations! We are always more than happy to assist you if anything else comes up. Take care!

Is was a great experience!

Is was a great experience! Had vehicle shipped from Georgia and my only risk Was $253. I have 7 days to Return if I don’t like the truck! Great customer service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Consumer response

https://www.dealerrater.com/consumer/account/reviews#help

Consumer response

Thanks!!

Keith was very helpful and courteous during our visit to

Keith was very helpful and courteous during our visit to EchoPark Automotive. Keith and the lady in the finance department work very hard together to process a deal that we felt very comfortable with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Derrellm, we're happy you found our staff to be so supportive during your experience here at EchoPark Automotive Birmingham. Thanks again for leaving such a great response, have a great day!

The experience here was great and I would absolutely come

The experience here was great and I would absolutely come back to find a car for myself.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Maxhryan, thank you again for taking the time to let us know how we did. We sincerely thank you for the positive review, and look forward to seeing you again soon!

We had such a wonderful experience!

We had such a wonderful experience! Blake was extremely helpful and kind. Thank you so much for helping us get our new car!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Nikkia, thanks for your praise and kind comments about our team.