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EchoPark Automotive Birmingham

(1,261 reviews)
Visit EchoPark Automotive Birmingham
Sales hours: 9:00am to 9:00pm
View all hours
Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday Closed
2017 state dealer award
View 6 awards
2017 state dealer award 2016 state dealer award 2015 state dealer award
2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
(205) 859-0033 (205) 859-0033

Reviews

(1,261 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of EchoPark Automotive Birmingham from DealerRater.

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Gloria was awesome, great communication.

Gloria was awesome, great communication. Gloria understand exactly what I needed and wanted. I highly recommend her she’s the best car sales person I have ever experienced. Thanks you!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Keith Robey was absolutely fantastic, really great to

Keith Robey was absolutely fantastic, really great to work with! And Chelsea was so pleasant and happy, and helped me get to my ideal monthly payment. Both were awesome! Also cool to see a familiar face in Abraham!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Friendly staff, easy to work with and understanding on

Friendly staff, easy to work with and understanding on the process when it comes to first time buying a car. Was impressed with my trade in value.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

No hassle!

No hassle! Friendly and worked with me on my down payment and credit! Great service and easy paperwork processing!

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.

Jorge was very patient and knowledgeable!

Jorge was very patient and knowledgeable! A great r opportunity was presented and several options were provided to make a decision. Thanks to the staff for not being pushy or making me feel rushed.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

The whole staff were friendly, professional and very

The whole staff were friendly, professional and very helpful. They were even willing to stay after hours (I felt so bad) to complete the process.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We are thrilled to hear that you had a positive experience with our team! Thank you for your kind words and for giving us the opportunity to serve you. We are always happy to go above and beyond for our valued customers.

It was great working with Jorge, very knowledgeable,

It was great working with Jorge, very knowledgeable, cordial, and personable! He was upfront about all associated costs and helpful when trying to figure out the best route to go while also staying within our budget.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Very cordial and not pushy!

Very cordial and not pushy!! Very laid back and casual. Not uppity and very truthful about vehicles and up front of what they do.

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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.

Keith was a very friendly , helpful and went above and

Keith was a very friendly , helpful and went above and beyond in helping me to trade in my car explaining everything in full and had or got me answers to all my questions. Maybe wouldn’t buy another car here - but would definitely appreciate if all car salesmen were like Keith.

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  • Overall experience 3.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.

Keith was outstanding!

Keith was outstanding! He made a process most people don't look forward to, buying a car, seem effortless. He listened to what I said I wanted and found a car that was perfect for me. Thanks Keith and Chelsea for 5 star service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.