Bradshaw Automotive - Delivery from Greer, SC (for Atlanta, GA)

This place has been exactly what I would have expected from a dealership, but worse because it actually happened to me this time instead of watching it happen to others. I’ve been swindled for money they didn’t earn. They’ve had to be told off just to stand true to their word, and even then they’ve failed me as a customer. They’ve left my oil cap off as I drove over half the state away. They’ve lied to me on countless accounts, including but not limited to that I would receive complimentary car washes, taking care of oil stain damage, my blue blocker shades went missing after I took it to them, said that I was covered from my top tier extended warranty as well as my factory warranty, however my vehicle was held for ransom for $400 dollars for a rental vehicle that I did not want (told prior I was getting something else but not the case when I got there) because they couldn’t get the car to do what they had previously seen PROVEN for it to do (transmission issue covered by my warranty) but later told me that I had to pay for the rental because they couldn’t solve it. I was sold a vehicle that poured in water from its very first rain after it was supposed to be certified with no problems. It’s had electrical issues etc and I’ve had to come there multiple times to resolve issues that would have otherwise been shrugged away or made me pay for had I not fought back. Indicative of all dealerships I’ve known but this has been a horrible experience. Then the assistant manager had the audacity to get smart with me since he was mad that I wasn’t having it. I’ve had enough of it, I’d honestly like my $400 dollars back and to speak with the GM, and to never deal with this establishment again. They have lost my trust and honestly deserve less than a one star but it won’t let me leave that. I am going to copy and paste this in my google review of this establishment as well.

Bradshaw has the best service department hands down. You can count on a pleasant, professional, and very informative visit when getting your vehicle serviced.

This dealership is very good with getting what I need done quick and very friendly

No one took the time to show us any of the features or explain the different account trials or options. Definitely felt rushed (so much so they had to email me forms to sign that the had forgotten) and like we were bothering them. Presented an outrageous intrest rat and when I said no it magically dropped. Were not offered or told about GMs promotions. When I asked about them they said GM would not finance us - we have good credit and steady jobs never had a problem before. I can honestly say this was the worst experience I have ever had at a dealership at least while buying a vehicle. I deeply regret not walking out. The only one who at least tried to be helpful was the financial guy at the end.

John and Don were very attentive to my car needs and showed me every courtesy. I felt right at home at Bradshaw because of their great customer service!!!

I took my vehicle in to get the transmission checked and the front end looked at. I explained to them what was wrong with it and I basically paid 120 for them to tell me what I already knew.they told me they would call but Instead sent a message through text stating that they could not work on the vehicle.

The guys at Bradshaw were great to work with. This is the second car bought there with great results. Thank you.

Excellent service. Howard was very helpful and made my first experience smooth and non stressful. Will be coming back!

Pleasant associates very knowledgeable customer centered able to answer all questions in and out in a timely manner

Quality of the work was excellent, but the length of time for them to complete was 3 weeks instead of the estimated 1 week. I would recommend them because they had parts delays due to the supply chain ordeal we’ve all been facing. My main complaint was they left one of my battery cables loose when they reconnected it after the body work was done and it left me stranded and calling roadside assistance twice! When I told my representative about this I got an “oh well, sometimes that happens” response. I would use them again for quality, but their post covid service needs a lot of work. I hope I never have to get body work done again, cause it’s a big pain.