Bradshaw Automotive - Delivery from Greer, SC (for Atlanta, GA)

I am certainly sorry I wasn't available to assist you when you were here. I want to see what our options are and if you will contact me at 864-303-7268 we will get to work. Ken Harris Service Manager

They ripped me off brought my vehicle in for a recall. They fix that. I told the service guy I had a check engine light on. Charged me 105.00 dollars for diagnostic fee. Then he said it would be 700.00 to replace the sensor, ok go ahead and repair it, go to pick it up the price is 529.00. Ok good came out cheaper. Drive the vehicle home, next day check engine light is on again, take vehicle back, guy says I’ll waive the diagnostic fee & check it out. Calls me later and says he’s getting a different code and it’s going to be another 410.00 dollars. Oh no how do get that. To me the problem was not fixed asked to speak to a manager that didn’t happen he said the manager was busy, so he goes to the assistant manager who says they would fix for 334.00. Are kidding me. The problem was never fix they were just guessing at the problem. In my opinion if I let you do the work the diagnostic fee should be waived in the beginning. I should have learned from the first time I took that vehicle in for a oil change and they left the oil cap off. Poor management. Every customer is valuable if have a customer with issue have decency and time to address there concerns.

Thank you for the feedback and kind words! We are glad that you were pleased with the customer service that was provided to you! We appreciate you choosing Bradshaw Automotive Group and hope to see you in the future for any automotive needs you may have! If there is anything else we can do for you, please let us know!

Thank you for taking the time to share this with us! We are so glad to hear that Easton has provided you with such an amazing experience! He is a great asset to our team and we will be happy to pass the compliments along! If there is anything else we can do for you, please let us know!

We appreciate the feedback, Robert! Thank you for sharing your experience and we are so happy that our team provided you with a great experience! If there is anything else we can do for you, please let us know! We are more than happy to help find the right vehicle for you! We look forward to seeing you soon!

Thank you for taking the time to share your experience, Gayle! We are glad to hear that the issues with your Yukon were able to be quickly be resolved! If there is anything else we can do for you, we are happy to help! Thank you for choosing Bradshaw Automotive Group and we hope to see you in the future!

Thank you for sharing your feedback! You are our top priority and we are glad to hear that you had a great experience! We appreciate you choosing Bradshaw Automotive and look forward to seeing you next time for anything you may need!

Thank you for your kind words and feedback! We are so glad that you had a great experience! We appreciate you choosing Bradshaw Automotive Group and hope to see you in the future for any automotive needs you may have! Have a great day!

We are so sorry for the confusion. We processed the maintenance policy and credited that amount to your invoice, however the contract did not cover the cost. We can accept the Ford warranty but any charges not covered would be your responsibility. We hope to see you again. Ken Harris 864-303-7268

Hi, We are not accustomed to a response like this. I am very concerned about your experience. Please contact me as soon as possible at 864-303-7268 and allow me to work with you to correct this. Ken Harris Service Manager

Thank you for the feedback and kind words! We are so glad that you had such a positive experience with us! James is a great asset to our team and he will be happy to hear the compliments! If there is anything else you need, we are here to help! We hope to see you next time!