Reviews
I had to bring my GMC Terrain in for an unexpected issue....
I had to bring my GMC Terrain in for an unexpected issue. Easton Howard was my service advisor and he was so helpful! He was able to get my vehicle right in and seen about quickly! It was such a pleasant experience!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the feedback, Emily! We are happy to hear that Easton helped in providing you with a great experience! We hope to see you again in the future for any car needs you may have!
My service agent was Brandon and he did an above average...
My service agent was Brandon and he did an above average job with my vehicle by vacuuming and cleaning the interior. Everything was done timely.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! We are happy to hear about your experience and look forward to seeing you next time!
The entire staff treats you like you're the most...
The entire staff treats you like you're the most important part of their day. They should train others about customer service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy you found our staff to be so supportive during your experience here at Bradshaw Automotive Group!
Thanks for the great service. Staff was very friendly and...
Thanks for the great service. Staff was very friendly and and answered all questions and concerns.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you again for choosing Bradshaw Automotive Group and we hope to see you again!
Great service. Kept me informed of everything my vehicle...
Great service. Kept me informed of everything my vehicle needed and anything that was backordered.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We sincerely value your business and look forward to your next visit!
Felt like a vacation day, well worth it. Can I please be...
Felt like a vacation day, well worth it. Can I please be opt out. Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback!
Paint was impressive, bumper looked great only thing the...
Paint was impressive, bumper looked great only thing the front parking sensor was not plugged in. No harm my son plugged it in.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Your satisfaction is important to us, so we want to sincerely thank you for choosing Bradshaw Automotive Group. and we hope to see you again soon!
I had an oil service done on my 2007 Trailblazer. I...
I had an oil service done on my 2007 Trailblazer. I requested the 7 quart and paid for it. I only got 5 quarts. I called back to talk with my service writer and was hung up on once. The receptionist returned the call. It went to voicemail. I waited an hour and still no call. I made another call and was told he was with a customer she thought. I had my oil change at 8:30 am and done by 9:10. I live 10 miles from the dealership. Still no call or email. I had plans I had to do so I put in the 2 quarts lacking. I would appreciate a call back and some sort of correction made.
- Customer service 3.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (864) 879-7111 to discuss your concerns, as your satisfaction is of utmost importance to us.If you will ask for Zach Moran our lane foreman he will be able to resolve your issues for you .Again we apologize for lack of communication and we look forward to resolving your issues to your satisfaction.
Easy on-line appointment scheduling. Service performed...
Easy on-line appointment scheduling. Service performed quickly as promised. Very clean facility. We will return.
- Customer service 3.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you, and have a fantastic day!
Did not do what they promised. Can’t get back in…it’s...
Did not do what they promised. Can’t get back in…it’s been months now.
- Customer service 4.0
- Buying process —
- Quality of repair 2.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
We are very sorry your experience was not to our standards. We want to be your dealer that will always do what we say. Please contact me, Ken Harris, Service Manager at 864-303-7268 to schedule your vehicle in and resolve your concern. Thank you, Ken