Reviews
Shawn did a great job keeping me informed of any changes...
Shawn did a great job keeping me informed of any changes and time scedule of completion.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are happy to hear that! Shawn is a great asset to our team and will be happy to hear the compliments! See you next time!
Easy no fuss deal would highly recommend and the finance...
Easy no fuss deal would highly recommend and the finance process was easy and pain free
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the review! That is what we strive for! We look forward to seeing you in the future!
I have been going to Bradshaw Automotive for my SUVs...
I have been going to Bradshaw Automotive for my SUVs needs for years. They never disappoint. Professional, knowledgeable, friendly, clean, and good service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your continued loyalty! We appreciate the feedback and kind words and look forward to seeing you next time!
Mike was the progressive rep on site and was terrible on...
Mike was the progressive rep on site and was terrible on communication with me. My car was there for 3 weeks and it was originally estimated 3-5 days. Only the last two days it was there did he call me, other than when I'd call for an update, he was polite & not rude whatsoever, but either had tooany things going on or not great with communication and follow up. The work, itself, was pretty good. Just took too long. The used multiple "recycled" or used products instead of new.
- Customer service 1.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We are very sorry your experience was below our goal of 5 stars. Sometimes we have delays receiving parts to complete repairs that would normally take only a few days. We are required to comply with insurance company policies on the choice of parts to complete the repairs. That being said, the lack of communication is certainly an opportunity for us to improve. Please contact our shop manager, Ralph, at 864-879-3536 to discuss how we can improve your experience at Bradshaw.
Thank you for sharing your feedback. We are sorry to hear about your experience. If there is anything else we can do for you, please don't hesitate to reach out!
Bradshaw continues to be the best automotive service...
Bradshaw continues to be the best automotive service department that I’ve ever dealt with. My GMC Suburban had an undetermined problem with the engine. The Bradshaw staff worked with me to diagnose and resolve the issue. I’m completely satisfied with this service experience and highly recommend Bradshaw for any automotive service you might need.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
I was told that the diagnosis fee was $100. On my bill...
I was told that the diagnosis fee was $100. On my bill was a fee of $290. I did not receive any explanation even though I asked twice. It was 1755 when I arrived to pick up my vehicle & I know everyone was anxious to leave. However....
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
I am very sorry the charges were not completely explained. Please contact me, Ken Harris, at 864-303-7268. I w2ill research the repair and we can discuss your experience. Thank you for letting me know, Ken
Satisfactory provided my service. Appears to have solved...
Satisfactory provided my service. Appears to have solved the transmission problems as it now shifts smoothly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It is great to hear everything was done quickly and to your satisfaction!
I’ve been using Bradshaw for several years now bought...
I’ve been using Bradshaw for several years now bought truck new there and only been serviced by them !
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your continued support! It means a lot!
Appt was scheduled 3 weeks out then was told someone...
Appt was scheduled 3 weeks out then was told someone would call about rental. Noone ever did so when I called day before appt. I wasn't on the books. So was extremely upset but they did fix and got me in a rental. Staff was great. So other than that was very pleased
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience. If there is anything more that we can do for you in the future, please do not hesitate to reach out to us! Thank you again for choosing our dealership.
Excellent staff! Brandon as the service advisor and Zack...
Excellent staff! Brandon as the service advisor and Zack are the best! Will start coming here from now on!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We look forward to your next visit! Take care!