Reviews
Shawn worked with me in every way. Explained everything...
Shawn worked with me in every way. Explained everything that was going to be done. Even when I found a problem he went right to work on it.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The dealership has done everything they have said they...
The dealership has done everything they have said they would do. My service advisor was very friendly and responsive. He got me set up with Ed who sold me an extended warranty for a fair price.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We were 800 miles from home when our 2019 Terrain had an...
We were 800 miles from home when our 2019 Terrain had an issue, your worst nightmare. We hobbled our car, on a Saturday, to Bradshaw G.M. and their service department was closed. The sales people were helpful and we rented a car. We were told we would get a call on Monday, I thought sure we will. By 9:00 a.m. on Monday , I got a call from Howard letting me know they had my car diagnosed and that it was a minor issue. Howard called later and told us we could pick up our suv. He was great! Thank you Howard and the crew at Bradshaw. Brian Davis
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very friendly and helpful service. Also didn’t have a...
Very friendly and helpful service. Also didn’t have a long wait for the car to be serviced. Everything was explained, excellent service! Excellent price!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The dealership was all around great to deal with. Joe...
The dealership was all around great to deal with. Joe Johnson my sales agent wasn’t pushy but instead answered every question and helped my selection. Finance department was incredible
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thanks for your praise and kind comments about our team.
I really think that you service department needs some...
I really think that you service department needs some customer service skills taught. I come in on Friday, July 23, 2021 and they were not rude but were not customer friendly…….they did not explain that my back break needs to be changed. Or even advised us. But in comments said I declined……
- Customer service 1.0
- Buying process —
- Quality of repair 2.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
I apologize for the experience you had. Please contact me, Ken Harris at 864-303-7268. I would like to know what we can do to show you our best. Thank you, Ken
Everyone involved was friendly and helpful and kept me...
Everyone involved was friendly and helpful and kept me updated on the status of my vehicle. Once it was completed, I am completely satisfied with their work.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you again for choosing Bradshaw Automotive Group, and we hope to see you again.
Howard greeted me and knew my needs although I have not...
Howard greeted me and knew my needs although I have not been to dealership since 2016. The most efficient car place I've been to in a long time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Our staff is committed to providing each of our clients with the best automotive experience!
I generally do not expect such personal and attentive service at such a large dealership. My dad had several dealerships in the 1950's which were glorified gas stations. Personal service was his hallmark. I like what I see at Bradshaw.
Very happy with the outcome from my visit. Shawn kept me...
Very happy with the outcome from my visit. Shawn kept me in the loop with what was going on with my truck. Also got my vehicle repaired before the expected time
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're pleased to know we have been able to exceed your expectations and really help you out!
Chris and Zack did a great job. Were both a huge help....
Chris and Zack did a great job. Were both a huge help. Every process through the service were handled with the most professional manor. Very pleased
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for highlighting some of our staff who helped make this such a great experience!