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Stoler Lexus

(1,659 reviews)
Visit Stoler Lexus
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–5:00pm
Tuesday 9:00am–8:00pm 7:00am–5:00pm
Wednesday 9:00am–8:00pm 7:00am–5:00pm
Thursday 9:00am–8:00pm 7:00am–5:00pm
Friday 9:00am–8:00pm 7:00am–5:00pm
Saturday 9:00am–6:00pm 7:00am–5:00pm
Sunday 12:00pm–5:00pm Closed
2021 state dealer award
View 7 awards
2021 state dealer award 2015 state dealer award
2021 consumer dealer award 2020 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (516) 494-7266 (516) 494-7266
Used (516) 494-7264 (516) 494-7264
Service (516) 882-3976 (516) 882-3976

Reviews

(1,659 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Service personnel were respectful and courteous and

Service personnel were respectful and courteous and knowledgeable. The service was completed within the time frame specified.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Donald, we're glad to hear our team at Stoler Lexus provided respectful and timely service. Thanks for the positive feedback!

Stoler Lexus Service Department is the best.

Stoler Lexus Service Department is the best. I always request Victor Baez because he is professional and courteous. He responds to my questions and is very helpful. Recently I had the pleasure of meeting Steven, Manager of the Service Department. He is attentive and a great problem solver. I am very grateful for his assistance. I also would like to commend Chris the Service Technician. Thank you Stoler Lexus. I.L.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We're delighted to hear that Victor, Steven, and Chris provided you with exceptional service at Stoler Lexus. We will be sure to pass along your positive feedback to our team and we hope to see you next time! Thank you for your kind words!

Michael Reino is my Service Consultant at Stoler Lexus.

Michael Reino is my Service Consultant at Stoler Lexus. He’s very experienced and professional. I am Mr.Reino customer since December 2022 and I am very satisfied with his service,Mr.Reino has many years of experience and his working ethic is excellent. I would recommend Mr.Reino as service consultant to all my Lexus drivers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Simeon, we're delighted to hear that Michael has provided you with excellent service at Stoler Lexus. Thank you for your recommendation and continued support!

Shijil did an amazing job with service, got me in and out

Shijil did an amazing job with service, got me in and out super quick! 10/10 would come again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Sheryl, thanks for the shout-out to Shijil from our Stoler Lexus team! We're happy to know your experience was a positive one. Take care!

Michael made my first service at Stoler a very pleasant

Michael made my first service at Stoler a very pleasant one and I look forward to future services.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Angela, we are thrilled that you had such a positive experience with Michael! Thank you for choosing Stoler Lexus and for sharing your support. Drive safely!

First service was great Victor was very helpful very

First service was great Victor was very helpful very impressed for my first visit very impressed how classy the dealership is

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Joseph, we're delighted to hear that Victor made your first service visit a great one at Stoler Lexus. Thanks for sharing your positive experience!

My experience with Stoler Lexus was excellent.

My experience with Stoler Lexus was excellent. Victor Baez is a professional and a pleasure to work with. You are lucky to have him as part of your team

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Richard, we're glad to know your experience with Victor at Stoler Lexus was excellent. We appreciate the kind words!

MY PASSENGER SIDE MIRROR WAS TORN OFF MY CAR.

MY PASSENGER SIDE MIRROR WAS TORN OFF MY CAR. VICTOR IN SERVICE WAS ABLE TO GET ME A NEW ONE AND INSTALLED IN TWO DAYS. BEST SERVICE ADVISOR I HAVE EVER DEALTH WITH.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Ronald, we're glad to know Victor was able to assist you promptly and efficiently at Stoler Lexus. We appreciate your kind words about our service!

I've been a long customer of Lexus.

I've been a long customer of Lexus. Stoler has been great since they've open and always fair. The staff are the main reason I continue to have my vehicle service there. My Service Cons., Ken Rosario was friendly and on top of the whole process. Gail and the Service Receptionist are the best too. Good place all around.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Andre, it's great to know that you've had consistently positive experiences with our team here at Stoler Lexus. We're glad Ken and Gail could assist in making your service visits so smooth! Thanks for being a loyal customer, we look forward to assisting you next time!

I saw Sam Rajab last night and made deal same night.

I saw Sam Rajab last night and made deal same night. He was great and straight forward with my requests. Great job to team (Edvin) making the sale seamlessly. Thank you Dr Harbon

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Maurice, it's great to know that Sam and Edvin were able to assist you efficiently at Stoler Lexus. We appreciate your feedback and hope you're enjoying your new vehicle!