Reviews
The Experience at Suburban Cadillac of Plymouth
The Experience with John Griffin at Suburban Cadillac of Plymouth Mi. was a Great one that I will Never Forget. From the moment I walked in I received a warm welcome, Asked for the Mr. Schumacher and within a minute he came, made me feel right at home. Introduced me to Mr. Griffin and the first thing John said to me was " When you leave here... Your gonna be smiling! From that point on myself and John Griffin just made a connection, we have lots in common and I believe I've met a Life Long Friend in the process! He made it possible for me to actually keep my own car that was due to turn in, when other Cadillac dealers made it seem Impossible and unaffordable! Guess what, not only did I leave smiling but have a New Lifelong Friend, Kudos John Griffin at Suburban Cadillac of Plymouth Mi, They're lucky to have you, Keep that Awesome persona!!! Chuck W.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Andrew Roberts made the process easy
Went in to have a car serviced. In the same day found a vehicle, Cadillac XT5, we had been looking for and traded our other vehicle. Andrew worked closely with us to allow for proper vehicle evaluation and then a fair trade offer and handling of all documentation, including insurance transfer, to make the process seamless.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Xt5 cadillac suv
My salesperson was Johnny hakim, He was very friendly and easy to get along with, He gave me everything I wanted in my suv,He also gave me a great deal, He beat all the other dealerships that I went to ,I will be back to see Johnny on my next vehicle
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we are so happy to read such a great review about Suburban Cadillac of Plymouth! We hope to see you soon!
Purchased 2019 CT6
Our experience with Suburban Cadillac was very good.Dean was very professional and knowledgeable about all the features on our car. Scott was also very good to work with. Overall it was a very positive experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
we love Suburban Cadillac
We have purchased 4 cars from Suburban Cadillac and ave always been very pleased with everything. Our salesperson Barb has always been quick to respond to our calls and questions and extremely helpful in finding good deals on Cadillacs. She has exceeded our expectations on on all of our car purchases. She always takes us through our new car and helps us program all he settings. We always enjoy seeing her.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
New Purchase Todd Craig
I purchased a 2109 XT4 from Todd Craig las week. I have never had such a painless car purchase experience in my 40 years of buying vehicles. Todd was respectful of what I wanted and did not try to up sell me. I have recommended Todd to several of my coworkers and friends. Thanks Todd and Surburban! I absolutely love my new vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
An Awesome Experience
From the moment I called the dealership and spoke with Darius Thompson I knew it was time to purchase my new Cadi XT6. He was so positive and his telephone personality made me feel his Love for his job and his spirit over the phone. I knew he was a good man and would do everything in his power to get me a good deal and a new car. It was just a joyful experience. He even went and got the car and sent pics to my phone. I fell in Love with the image WOW. Then shortly after I drove off in my 60th bday present to myself (6 months early April baby😊?💋 I want to Thank and send Kudos to David Shumaker my Finance Manager he was Great too!!! Thank you Suburban Cadillac of Plymouth Awesome Job...
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
2017 Cadillac ATS
Car was as described .. Great working with Dean Derigiotis on the Purchase of a 2017 Cadillac ATS. would recommend him as the person to deal with at Suburban Cadillac of Plymouth .Jerrel Riley
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Outstanding experience!
Dean Derigiotis and Scott Estes were a pleasure to deal with. I recommend them both without reservation. I hope to see them again in two years when I get my next Suburban Cadillac.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent service combined with excellent salesmanship
I towed my vehicle to the dealership for repair, received excellent service from adviser I Towed my car to the dealership received excellent service from Robert Jones and team, while checking the used car lot I meet Andrew Roberts who was very informative about a 2016 Cadillac with very low millage that had gotten my attention, it didn't take long to upgrade rather than hold onto an almost eight year old car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car