Reviews
Excellence.
I've have worked with Duane for many years. He has always shown excellent customer service and respect. Keep up the good work Duane!! We intend to continue to do business with you for many more years! -SJMH Grounds/Automotive supervisor.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great help from good people
Had a routine slow leak tire on a very busy day. Took us in quickly without an appointment. Ended up having to leave for family business. Dan Weiss said "no problem." Called us when everything was fixed up. Helped us use a coupon that we had so that the repair was even less expensive when he was obviously super busy. Very nice guy. Thanks, Dan!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Coming back for Dimitrios
My experience at Suburban Chevrolet/Cadillac has been the best I’ve ever had. Dimitrios listened to my wants and needs for a new vehicle and was able help me narrow down my search. With is knowledge and passion for the product, I was able to leave very satisfied.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi there, thanks so much for the great review, we look forward to passing along your kind words to Dimitrios. Thanks again!
Never any worries
I love going to Surbuban. They always take care of me and treat me well. Recently they went above and beyond for me .Great service!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We strive for 100% satisfaction, and it is great to see you had such a positive experience at Suburban Chevrolet of Ann Arbor! Thanks again for the great review.
Great service
I would recommend this place to everyone. Duane helped me and was super friendly and explained everything so well. What a great experience for bringing my car for an oil change!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for your praise and kind comments about our team!
Best customer service
Dueane was very knowledgeable with the service I needed and explained the process to me. I will return in the future. I've been to several dealership's and this was the best by far. Thank you
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Trish, thank you for taking the time to leave a review for us at Suburban Chevrolet of Ann Arbor. We're happy we could meet your expectations!
Service
Excellent service would diffently recommend to others. They repaired my car quickly, and were super helpful throughout the whole process. I Will be returning for future servicing
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review! We are so happy we could help you out and look forward to working with you again soon!
Chevy traverse
I walked Into your dealership to research a Chevy Traverse and was greeted by Dimitrios. Dimitrios was very knowledgeable and professional. He answered all of my questions. I would definitely recommend everyone in the market for Chevy or Cadillac to see Dimitrios.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for your praise and kind comments about our team!
Great service
Dimitrios was very helpful and took the time to explain different options. We did not feel pressured, which was nice! We were exploring options and not ready to buy, but we will definitely be back!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Will definitely be back!
I am delighted with my overall experience and decision In purchasing my 2018 Silverado. Dimitrios is enthusiastic about his product line and very willing to help. He was extremely knowledgeable about all of the trucks that I test drove and was able to answer any questions that I had. I would definitely recommend Suburban Chevrolet Cadillac.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi there, congrats on your new Silverado! We are elated to read such a positive review about Dimitrios, thanks again!