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Suburban Chevrolet Cadillac of Ann Arbor

(1,343 reviews)
Visit Suburban Chevrolet Cadillac of Ann Arbor
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 10:00am–4:00pm 8:00am–2:00pm
Sunday Closed Closed
2016 consumer dealer award
View 1 awards
2016 consumer dealer award
New (734) 773-1658 (734) 773-1658
Used (734) 436-2803 (734) 436-2803
Service (734) 436-2779 (734) 436-2779

Reviews

(1,343 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Suburban Chevrolet Cadillac of Ann Arbor from DealerRater.

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Great service!

Dimitrios was absolutely great! Very friendly and very knowledgeable! Highly recommended for anyone looking to buy a car! Great service and great experience! All around happy!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Finally a great car buying experience!

I’m so glad I went to Suburban Chevrolet to test drive the Tahoe LTZ I had been eyeing. I’m always pessimistic when going to a dealership but this was an excellent experience. Dimitrios showed me all of my options made the whole process easy. I’ll definitely be coming back for my next vehicle purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive review about your recent experience with us!

Great listener and knowledgeable

Stopped in after work and Dimitrios knew I didn’t have a lot of time and listened to my needs and carefullly informed of the options the dealer had.. I was pleasantly surprised by his knowledge of the vehicles.and felt he really listened. If I go with a Chevy product I will come back to Dimitrios.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Traverse

Dimitrios showed us the Chevy Traverse and was very knowledgeable and answered our questions. I appreciate his thorough understanding of the vehicle and his friendliness!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Dimitrios was so helpful!

Dimitrios was very helpful during our shopping experience. He listened to what we needed and never tried to over sell us! I would recommend Dimitrios and Suburban to anyone considering a Chevy or Cadillac!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Dimitrios is the best salesman!

Go see Dimitrios for your next Chevrolet or Cadillac. He is great and you will have a wonderful experience! Recommend him to all of your family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great service!

Dimitrios was so helpful in showing us all the features of the Equinox and Traverse. Very knowledgeable and patient with all our questions. I will definitely send my friends to see Dimitrios.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

great service!

I have been going to Suburban for almost three years. They have treated me very well. I work with Duane Truhn; always professional, friendly and helpful. I would recommend them highly!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great customer service

I’ve received nothing but the best service every time I’m there. Duane Truhn has always showed me nothing but true professionalism. He has taken great care of my vehicle and always gives me constant updates. I will continue to take my vehicles there every time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Best Service Center

I'm always happy with my oil changes at Suburban Chevy service center! Duane Truhn is an awesome service rep and very knowledgeable and willing to answer all my "extra" car questions! Always great to see his smile!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.