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Suburban Chrysler Dodge Jeep RAM of Farmington Hills

(1,917 reviews)
Visit Suburban Chrysler Dodge Jeep RAM of Farmington Hills
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday Closed 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 10:00am–4:00pm 8:00am–2:00pm
Sunday Closed Closed
2023 state dealer award
View 6 awards
2023 state dealer award 2023 state dealer award 2023 state dealer award
2023 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (888) 891-7952 (888) 891-7952
Used (844) 327-5938 (844) 327-5938
Service (844) 327-5985 (844) 327-5985

Reviews

(1,917 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Suburban Chrysler Dodge Jeep RAM of Farmington Hills from DealerRater.

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BEST EXPERIENCE EVER with YOUSIF!!!I will only...

BEST EXPERIENCE EVER with YOUSIF!!! I will only purchase/lease & will remain a loyal customer HERE! Thank you YOUSIF!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We can't wait to see you again, have a great day.

Robert Bell was an outstanding salesperson for us all the...

Robert Bell was an outstanding salesperson for us all the way from the moment we arrived at Suburban CDJR of FH right through the purchasing process. He was knowledgeable, very patient, and considerate. His focus was on helping us purchase the used truck we wanted. Doug Mueller was also very helpful during the process as we weren't the easiest of customers, I'm sure. They made sure we were cared for and drove away with our great find! We are extremely happy with the customer service we received from Robert and Doug. We will definitely go back to Suburban CDJR of FH if we are in need in the future. Thank you to all!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

Hi Ga! We're so happy we were able to help you out!

Tyler is the best! He took time to explain everything and...

Tyler is the best! He took time to explain everything and helped me in any way that he could. He made my first leasing experience wonderful!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are always more than happy to assist you if anything else comes up. Take care!

I can’t say enough about how great Yousif was to work...

I can’t say enough about how great Yousif was to work with on the purchase of our Jeep. He truly made this one of the easiest car buying experiences in a while. He is prompt in returning any calls and very knowledgeable about the products he is selling.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We, are glad we could help!

Awesome salesman. Very knowledgeable and very helpful....

Awesome salesman. Very knowledgeable and very helpful. Great experience everything was better than expected. I found my new salesman and will definitely refer friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Gweatherburn, we are glad we could help!

Joyce was awesome! She completely understood my situation...

Joyce was awesome! She completely understood my situation and with the help of Doug and Ryan B., got me into a vehicle I am happy to own!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Stovetop, thank you for your kind review; we are happy to pass along your comments to the team here at Suburban Chrysler Dodge Jeep Ram of Farmington Hills!

I have always used this dealership for their outstanding...

I have always used this dealership for their outstanding service. I was extremely impressed with Scott.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Please let us know if there is anything else we can do for you; we are more than happy to help!

Yousif honestly is amazing at what he does. He made this...

Yousif honestly is amazing at what he does. He made this experience easy for me

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Lindsay, thank you for the high star rating!

Our Sale Consultant Robert Bell was such awesome person...

Our Sale Consultant Robert Bell was such awesome person to work with he exceeded beyond my expectations.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
3 people out of 3 found this review helpful.
Dealer response

We are always more than happy to assist you if anything else comes up. Take care!

Bryan was straight forward and to the point! I liked that...

Bryan was straight forward and to the point! I liked that about him a lot. Got me a really good deal!! Recommending him to all mg friends and family

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We hope to be of service to you again in the future. Best wishes, Suburban Chrysler Dodge Jeep Ram of Farmington Hills