Reviews
Antonio was very knowledgeable on his products.
Antonio was very knowledgeable on his products. Most everybody in the dealership was very pleasant, and willing to work with us
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the recommendation! We all appreciate it very much.
My sales consultant Marci was a pleasure to work with.
My sales consultant Marci was a pleasure to work with. She took her time and got to know me and my choices in vehicles. She was very patient and really attentive. She responds back very quickly and is very polite. If I had to do the process again I would want Marci again. She is the best.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
People think it's all about buying and selling cars - when it's really all about building relationships! See you again Octavia - and thanks!!
I had a fantastic experience dealing with Marcie
I had a fantastic experience dealing with Marcie (Maricela Catalan) at DeSoto Motors she did a incredible job answering all my questions and finding the perfect truck for me as well as delivering it to me under special circumstances. I have a landscape company and I purchase two new trucks per year and I can't remember having a more pleasant customer service experience with my sales person as I did on this purchase with Marcie I would not hesitate to return and purchase another vehicle when the time comes. Five star customer service! Steve S
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Five star customer service for a five star customer! We really do enjoy going the extra mile for our clients and it's especially rewarding when they notice. We look forward to being your dealership - forever! Thank you very much!
Great experience when making purchase.
Great experience when making purchase. Stress free and very smooth sales process. They are make the whole experience pleasant. Will definitely come here for future purchases.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
That's terrific and just what we like to hear! Thanks very much!
I have been doing business with DeSoto Auto Mall since
I have been doing business with DeSoto Auto Mall since 2012 and they have yet to disappoint! Marci was wonderful and made the process of purchasing a vehicle quite easy. The transaction took a little over an hour to complete. Marci was such joy to work with. As for JR, he is a professional bar none. He truly knows his trade. I am extremely detailed and know what I want. JR was able to answer all of my questions and then some. Thank you Marci!!! Thank you JR!!! I absolutely love my truck!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you kindly for your nice review! Nothing says happy customer like a repeat customer and we're honored by your trust in us! JR and Marci are indeed two of our best and were glad to help!
Great buying experience.
Great buying experience. Wonderful staff. I was treated like a friend instead of a just another customer.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Desoto does it again! Thank you so much and enjoy your new to you Acura!
I just want to say that I had a wonderful experince. I found the vehicle that was right for me. Jerry Cruz is a wonderful guy and helped me through the buying process like I was his best friend. Then Vicki in finance went over and beyond to explain the details and then secure the right financing for me. I had a few hiccups there, but she handled them superbly. I can't say enough good things about your wonderful staff. They were phonomenal!. I am very pleased with the entire experience.
DeSoto Auto staff help me and husband purchase a Bronco
DeSoto Auto staff help me and husband purchase a Bronco you'll the best ,Thank you Mariela Catalan and Roy ,,
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
You are most welcome and many thanks!!!
Thank you ,you'll the best ,,😁
It’s my hometown place to buy my vehicles and I know I’m
It’s my hometown place to buy my vehicles and I know I’m getting treated fairly and with the best customer service and care. This is my 3rd purchase from Desoto auto mall and I’ll be back.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
You're always safe at home with Desoto and nothing says happy customer like a repeat customer! Thank you so much, Amanda, for your continuing trust!
Very fast very good very friendly, not cheap and called
Very fast very good very friendly, not cheap and called me when it was done
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hooray! Desoto does it again! Thanks!
Everyone at the dealership was smiling and said hello to
Everyone at the dealership was smiling and said hello to us as they were near us. The facility was neat and clean. We were made to feel comfortable.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
We appreciate the high marks and we're happy when you're happy! Thanks!!