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Kia of Riverdale

(1,136 reviews)
Visit Kia of Riverdale
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–5:00pm
Tuesday 9:00am–8:00pm 7:00am–5:00pm
Wednesday 9:00am–8:00pm 7:00am–5:00pm
Thursday 9:00am–8:00pm 7:00am–5:00pm
Friday 9:00am–8:00pm 7:00am–5:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday Closed Closed
New (973) 706-2250 (973) 706-2250
Used (973) 706-2252 (973) 706-2252
Service (973) 200-4989 (973) 200-4989

Reviews

(1,136 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kia of Riverdale from DealerRater.

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3 hours for an oil change.

3 hours for an oil change. Obviously, the scheduling is skewed, and it should be an easy fix but apparently not.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

They advertised a car as certified pre owned and when I

They advertised a car as certified pre owned and when I called i was told the car not only was not certified but had NO warranty at all because the car had been modified with a tune, blow off valve and catch can. Totally misleading advertising and I would never trust it look at anything they had. 0 stars to be honest

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Definitely a place I will come back to.

Definitely a place I will come back to. I was scheduled to speak with Kyle but instead Jacob assisted me. He gave me the reigns on my dream car and off I go. Of course we went back and forth negotiating, yet with the help of the sales manager Mustafa and Jacob, they helped me in financing the car at a rate I felt extremely comfortable with. They showed me nothing but respect and honesty throughout the whole deal. Thank you Kia of Riverdale Especially Jacob and Mustafa.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Brandon was amazing to work with!

Brandon was amazing to work with! He made things super easy and I was able to leave with my new car that day. He answered all my questions and explained all the features in detail. I would recommend Brandon and Kia of Riverdale to anyone in the market for a new car. Thank you Brandon!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Was an out of state customer looking to buy a specific

Was an out of state customer looking to buy a specific trim Porsche, Jorddy Sid was fast to get in contact with me and help with any questions I had. Hopped on a Facetime call to see the car and pointed out all defects, that being one little mark on the front bumper PPF, knew his stuff about the car. Negotiation was simple, effective, and trasparent. They worked with the vehcle transportation company I chose, any out of state buyers dont hesitate to buy online from Kia of Riverdale.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

I visited Kia Riverdale this past weekend really not

I visited Kia Riverdale this past weekend really not knowing what to expect as it was my first time trading in a Kia lease. Pete O'brien was just great to work with; he was personable, patient and extremely helpful. He made the entire process so smooth for me and made sure I was happy with everything. I love my new 2025 Kia Sorrento. Everyone at Kia Riverdale dealership seem great to work with. Thank you so much Pete!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Mustafa and Jacob were very helpful and made the process

Mustafa and Jacob were very helpful and made the process nice and easy! Highly recommend this dealership!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Nice place, went on a very busy day Even though I

Nice place, went on a very busy day Even though I bought cash it took 2:00hr to signing and leave with the car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Pleasant experience, Pete was very kind & helpful.

Pleasant experience, Pete was very kind & helpful. I would recommend him to assist anyone with their experience at Kia Riverdale.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

UPDATE: Jan.

UPDATE: Jan. 4, 2025 - we went back to Kia of RIVERDALE and met with our favorite Sales Person Peter O’Brien who always delivers exceptional service, patience and authenticity. We wanted to purchase a vehicle for a family member and we bought a 2022 Kia Forte. We all love it and can’t wait for our family member to receive it. This vehicle is being shipped and Peter assisted with the entire process. Thank you Peter. Want a vehicle ! Go see Peter O’Brien at Kia of Riverdale.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.