Reviews
Patty is a great salesperson. Top notch. The best.
Was shopping @ HGreg for a used car. Patty was Awesome. Very friendly. Made the buying process quick and easy. Definitely would buy from her again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
DO NOT TRUST AND DO NOT RECOMMEND - DISHONEST AND
Sold me a car with unreported damage to the trunk and driver side door. Now I have to foot the bill to correcting the terrible body work that was done, and none of this showed up on the carfax. Also whoever did the body work messed up a bunch of the electrical which I didn’t discover until after I bought it. They told me only the rear quarter panel was fixed but my mechanic found a whole host of unreported, horribly done body work and electrical work around the car. They also were manipulative and straight up lied to try to illegally force me into buying their protection plans until I called them out on it. They also sold me the car with only one key that had the wrong key blade inside the key fob, which cost me an additional $275 to replace.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Great service
Emely A. helped me get the vehicle I wanted and helped me trade my car in. Her service was great. Everything was good even the time frame on me being there.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Patty is great and I will be asking for her when N
Patty was amazing! Very welcoming and friendly, always smiling and knows what she’s talking about ! We found a couple cars we will be coming back to look at again thanks to patty and her great knowledge of her job
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Great Place!
Amazing experience. Patty was super helpful and so was Rictarious. They helped me finance the new car, answered all my questions, and weren't focused on up selling me only helping me find a car within my budget. Best dealership I've been to so far.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Better Off Buying from a National Car Dealer - Not
We just purchased a 2019 Ford F150 Limited from HGregg in Brandon, FL. The vehicle, after warranty and tax, was $60,000. They did agree to buff out the surface scratches, but when we brought the truck back after a 2 week vacation and asked them to fix the automatic running board, they said no. We have a warranty and it will be covered... under a $100 deductible. If it was a Ford dealer, I'm sure they would have done it just to keep our business for service and new purchases. We are also still waiting on MSRP original sticker, 51 point check and last oil change. The sales manager was useless and the salesman didn't bother going the extra step after the sale. I will never buy from a company like this one again!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Dresms do come true hgreg thanks g or making it ha
James helped us fine car of our dream thanks hgreg for the great price and like new condition of the c a r we love it
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Service
Great customer service, Ismael work great with me, he provided me with the necessary information so I could make my decision. I fatcheck his information and they were accurate. Great salesman
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great people
My sales guy was awesome and so is the sales manager Jerome , thank you guys for my third purchase through hgreg! Will be back for #4 :)
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
It was too good to be true!
The dealership tried to sell me a car that wasn't ready for sale! There was a panel missing that covered the battery and other items in the trunk. If that was all it wouldn't be bad however the list goes on! The engine light was on and they didn't didn't address it. The car also had a shimmy while driving the vehicle. There were several things wrong and I had to turn down the car of my dreams because the dealership didn't do their job properly. In addition to all of what I wrote so far there was several additional dealer markups that they added to the price of the car, a processing fee, a dealer fee, what I thought would be an even trade would cost me another $7,000 if I bought the car! All i can say is beware!
- Customer service 4.0
- Buying process 1.0
- Quality of repair 2.0
- Overall facilities 2.0
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase