HGreg.com Tampa

The rep Nico was very kind and showed me a nice selection of vehicles. I was able to get the truck i wanted.

I went in to purchase a 2017 hyundai tuscon from HGreg in brandon, fl. After having the car for less then a week, the AC went out. They did fix it, however it took a month to get done. Then 3 months after purchasing this vehicle, with only 60,000 miles , the transmission has gone out. I called them about this issue and asked if they would be willing to trade in or give me discount on new vehicle or look into warranty for it since it has only been 3 months, and they said that becuase of the time frame, it is as is. I financed $15,000 thinking i have a reliable vehicle. When i took it to the mechanic to look it over, besides the transmission going out, there was a bad exhaust leak in the turbo manifold, a bad battery, and other parts needing to be replaced. I expect some minor issues with a used vehicle, but not a whole transmission in a matter of 3 months. i had only made 2 payments at this time. They were not willing to help me at all. This is not good business and they basically screwed me over.

I felt it was an inefficient process. The employees seem hourly and are told to go through their company talking points with customers. It's annoying and time wasting. They add on fees to all cars that total over $1500 for services you can do yourself and a lot cheaper. They have a lot of cars but I was unimpressed.

I would give them a zero if I could. I communicated a half dozen times with a Samantha Pita. Specifically asked if the car I was interested was still available. Was told yes. Asked her to verify, I was going to be driving an hour and a half, maybe two hours with traffic. Was told yes. Drove there, took me almost two hours in 5 o'clock traffic and they sold the car a day or two ago. The sales rep tells me Samantha works the internet and goes by what's listed online, not what's on the lot. What a stupid statement. Shouldn't what's online be what's available. Shouldn't she have checked when I specifically asked because I was going to be driving two hours? Horrible experience.

I would give them a zero if I could. I communicated a half dozen times with a Samantha Pita. Specifically asked if the car I was interested was still available. Was told yes. Asked her to verify, I was going to be driving an hour and a half, maybe two hours with traffic. Was told yes. Drove there, took me almost two hours in 5 o'clock traffic and they sold the car a day or two ago. The sales rep tells me Samantha works the internet and goes by what's listed online, not what's on the lot. What a stupid statement. Shouldn't what's online be what's available. Shouldn't she have checked when I specifically asked because I was going to be driving two hours? Then they have the audacity to ask me if I'd like to see any other cars that actually have available. Horrible experience. After cooling off on my drive home, I stopped and purchased a 2023 Honda Ridgeline from another dealership.

This has been the worst decision I ever made to purchase a vehicle from HGreg. The car was advertised for $13,000 and then after all the fees and unnecessary required “this and that” my total came to $20,000! To top it all off, the vehicle is sold AS IS! No warranty no nothing. Fast forward 3 months from purchase date, car died. Come to find out it needs a new battery, new starter, new engine….i can’t believe what i have gotten myself into by purchasing from this dealer. Not only all this, the car I purchased came with no spare tire (which the sales guy promised to get me at some point…never did get it) and no manual no nothing came with the car. Horrible horrible experience which is ending up costing me double the money than if I would’ve gone to a reputable dealership which offers warranty. I have learned my lesson the hard way. It’s unfortunate for a full time single mom of 2 children struggling to survive to have to go thru this hardship on top of everything else. VERY SAD THAT THEY TAKE ADVANTAGE OF PEOPLE THIS WAY!

This has been the worst decision I ever made to purchase a vehicle from HGreg. The car was advertised for $13,000 and then after all the fees and unnecessary required “this and that” my total came to $20,000! To top it all off, the vehicle is sold AS IS! No warranty no nothing. Fast forward 3 months from purchase date, car died. Come to find out it needs a new battery, new starter, new engine….i can’t believe what i have gotten myself into by purchasing from this dealer. Not only all this, the car I purchased came with no spare tire (which the sales guy promised to get me at some point…never did get it) and no manual no nothing came with the car. Horrible horrible experience which is ending up costing me double the money than if I would’ve gone to a reputable dealership which offers warranty. I have learned my lesson the hard way. It’s unfortunate for a full time single mom of 2 children struggling to survive to have to go thru this hardship on top of everything else. VERY SAD THAT THEY TAKE ADVANTAGE OF PEOPLE THIS WAY! Unethical people and business

I went to hgreg in Brandon the guy was helpful ,but not really. Then Mike Vasquez decide ro help me and made sure I understood everything.He didnt keep me hanging like the first salesman did . Mike got me approved for a newer, bigger truck and helped me with my credit being a challenge he still got me APPROVED He is my angel if u Need a car and you're not sure try looking for Mike Vasquez

Thank you so much Jacob at HGreg in Brandon . You helped me so much with my purchase the other day. I appreciate all your help and excellent customer service. You are definitely a great asset to this company. I will definitely be recommending you to my friends and family. This transaction was professionally executed and I couldn’t be happier with my investment. Thank you so much !

Brendan was great respectful explain everything step by step couldn't ask for a better young man.