Wilkins Mazda

I think the staff is phenomenal very pleasant and helpful and professional people I would recommend them to all my family and friends

Serviced my car since 2012…very happy with service people since then. Always helpful and Saturday took my car in right away.

Love service give me location, coupon offer the work did courtesy help from advisor time it to do work

Everything about the dealership was fine. No problems. The only problem is that no one can seem to fix my navigator. I was told to use google maps. My objection to that is that I paid for the navigator. I guess it’s a Hyundai problem.

Excellent service - able to get us a vehicle quickly and got us exactly what we wanted.

Wonderful and helpful service. Staff was informative and we never felt rushed. Highly recommended to anyone.

I had an oil change performed, which was done in a reasonable amount of time . My problem is everytime I go they tell me ,I need this done or that done. They show me a list and cost , which totals $1,000 or more. How about making a better product. The maintenance suggested is always short (timewise and mileage) of what other mechanics say the maintenance is needed. By the way if someone wants me to take this amount of time to do this survey maybe give some compensation. I know you'll say this is for tryingto make the experience better. Regardless.

Vehicle service good. Customer service not so good 😒 Andrew was not very customer friendly 🙄 ok

Staff was very knowledgeable, straightforward and friendly. They explained things clearly and were made the car buying process fun and easy

New in area and have a 2021 Mazda for which I’ve been getting service almost exclusively at my prior Mazda dealership. Took my car for one oil change outside of Mazda and noticed intermittent leaking of oil about a month later. Needed to find a new Mazda dealership and this was closest to where I lived. It was easy to make an appointment and was greeted with a smile immediately on arrival. They were able to tell me what was likely wrong and confirmed it after looking at car - the prior oil change had not replaced the drain plug properly . Spent a lot of extra time cleaning oil off from the leak my car and gave it a free wash. Even though cleaning the oil took extra time, they didn’t charge me the full service hour and topped off my oil for free. Also recommended routine engine and cabin filter changes but gave me the time to review the photos and recommendations without pressure to complete the service that day. Definitely won’t be getting any of my car serviced outside of Mazda anymore. Will be returning to Wilkins Mazda from now on!