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Wilkins Mazda

(509 reviews)
Visit Wilkins Mazda
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–5:00pm
Tuesday 9:00am–9:00pm 7:00am–5:00pm
Wednesday 9:00am–9:00pm 7:00am–5:00pm
Thursday 9:00am–9:00pm 7:00am–5:00pm
Friday 9:00am–9:00pm 7:00am–5:00pm
Saturday 9:00am–9:00pm 8:00am–4:00pm
Sunday Closed Closed
2024 consumer dealer award
View 3 awards
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award
New (630) 592-4272 (630) 592-4272
Used (630) 592-4574 (630) 592-4574
Service (630) 333-9022 (630) 333-9022

Reviews

(509 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Wilkins Mazda from DealerRater.

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Service was fine but a little long.

Service was fine but a little long. Nothing else to add to my review. Nothing spectacular happened

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Sal and Frank went above and beyond to help me get into

Sal and Frank went above and beyond to help me get into the car I wanted. It was a pleasurable first car buying experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Mr Accetta was wonderful and made my son’s first car

Mr Accetta was wonderful and made my son’s first car purchase painless. Thanks to the entire Wilkins team!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Personal help with key fob was excellent !

Personal help with key fob was excellent ! Kept me updated and was considerate about the power outage, leaving me with Starbucks cards:)

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I like everyone at the dealer everyone treat you nice and

I like everyone at the dealer everyone treat you nice and respect and they are so helpful team

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I got the car I wanted they did a great job frank Jerry

I got the car I wanted they did a great job frank Jerry and sal did a wonderful job they went above and beyond for me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The salesman was friendly, not pushy, and knowledgeable.

The salesman was friendly, not pushy, and knowledgeable. He was patient with our questions, and the car is beautiful!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Service team is helpful.

Service team is helpful. What was confusing was I only needed to take my car in after 7,500 miles. The app tells something different. I bought this car in less than 45 minutes. My wife and I were in a rush to close the deal by the end of the day. The salesman was helpful but there was too much info and the details about the oil change was not clear. All I knew is that I receive 3 years of care and maintenance. I did not like hearing that I would have to pay for the next oil change since I came too early. Nick, the GM was very helpful and said he will make it right on my next service at 10k

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great workmanship courteous and clean just wish you

Great workmanship courteous and clean just wish you didn’t have to wait 2 weeks for appointment

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I waited in the waiting room for my car to get an oil

I waited in the waiting room for my car to get an oil change and the time it took was shorter than the time promised.I had Chris take my info and he was very professional and answered all my questions. The waiting room is very clean and the coffee isn't bad either.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.