Reviews
They were rude to my special needs son who wanted to sit in a step for two minutes while I gave the rep my info. They wanted to make sure I kept him quiet as not to be a disruption in their establishment.
They were rude to my special needs son who wanted to sit in a step for two minutes while I gave the rep my info. They wanted to make sure I kept him quiet as not to be a disruption in their establishment.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
The entire team was outstanding! Art made the entire experience stress free! We love our Pilot!
The entire team was outstanding! Art made the entire experience stress free! We love our Pilot!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
This is our seventh car that we have purchased from Middletown Honda and Art Anuszkiewicz . Once again an overall good experience.
This is our seventh car that we have purchased from Middletown Honda and Art Anuszkiewicz . Once again an overall good experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Though busy, very good service and attentive personnel. They hear you, and accommodate what you want.
Though busy, very good service and attentive personnel. They hear you, and accommodate what you want.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
This is my fourth overall Honda and the third one from this dealership. All of them have lasted well over 200,000 miles and 10 years. That says it all
This is my fourth overall Honda and the third one from this dealership. All of them have lasted well over 200,000 miles and 10 years. That says it all
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We are very happy with the way we were treated at Middletown Honda. We never felt any pressure to buy from our salesman, Jack Kaplan, who was most courteous and helpful to us. We received an affordable loan rate and a most favorable eight year/120,000 mile warranty on our beautiful 2025 Accord Sport. MaryEllen and Dave Kawauchi
We are very happy with the way we were treated at Middletown Honda. We never felt any pressure to buy from our salesman, Jack Kaplan, who was most courteous and helpful to us. We received an affordable loan rate and a most favorable eight year/120,000 mile warranty on our beautiful 2025 Accord Sport. MaryEllen and Dave Kawauchi
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Service department is always excellent. I have been buying or leasing cars from them for twenty years. It’s always been a satisfying experience. Christina is my favorite. She always goes the extra mile.
Service department is always excellent. I have been buying or leasing cars from them for twenty years. It’s always been a satisfying experience. Christina is my favorite. She always goes the extra mile.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent sales and finance personnel. Good selection of vehicles to choose from on the lot.
Excellent sales and finance personnel. Good selection of vehicles to choose from on the lot.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I am 56 years old and I bought my first Honda from you in 1987. I have NEVER owned anything except Hondas and have ONLY purchased/leased them from this dealership!
I am 56 years old and I bought my first Honda from you in 1987. I have NEVER owned anything except Hondas and have ONLY purchased/leased them from this dealership!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I have had my Honda Civic since late 2017 and I absolutely love it. Unfortunately today Middletown Honda ruined the customer service experience for me. I dropped my car off for an inspection at 10am on 3/31/25. When I picked my car up at 4pm the same day there was a huge 6 inch crack in my windshield right in my line of sight that was not there at 10am when I dropped it off. I brought this to their attention and the service manager came to speak with me, she showed me footage of the car at 12:09pm when they brought the car in for service with the crack in the windshield but couldn't show me a good angle of the car when I brought it in at 10am. Nor could she show me footage from 10am-12:09pm. Refused to help in any way or take responsibility for this mishap. All would have been good if they just owned up to it and replaced the windshield. My car has approximately 150k miles on it and I am due for a new car soon. I promise you Middletown Honda or quite frankly any Honda Dealership will not be getting my business if this situation is not rectified properly.
I have had my Honda Civic since late 2017 and I absolutely love it. Unfortunately today Middletown Honda ruined the customer service experience for me. I dropped my car off for an inspection at 10am on 3/31/25. When I picked my car up at 4pm the same day there was a huge 6 inch crack in my windshield right in my line of sight that was not there at 10am when I dropped it off. I brought this to their attention and the service manager came to speak with me, she showed me footage of the car at 12:09pm when they brought the car in for service with the crack in the windshield but couldn't show me a good angle of the car when I brought it in at 10am. Nor could she show me footage from 10am-12:09pm. Refused to help in any way or take responsibility for this mishap. All would have been good if they just owned up to it and replaced the windshield. My car has approximately 150k miles on it and I am due for a new car soon. I promise you Middletown Honda or quite frankly any Honda Dealership will not be getting my business if this situation is not rectified properly.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair