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Middletown Honda

(875 reviews)
2021 consumer dealer award
View 2 awards
2021 consumer dealer award 2020 consumer dealer award

Reviews

(875 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Middletown Honda from DealerRater.

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Gus, Fadi, Sean work well together, smooth process,

Gus, Fadi, Sean work well together, smooth process, very quick. They were AMAZING - KIND - Courteous - Excellent Price - Phenomenal - Accomodating

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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I had a very pleasant experience the staff was very

I had a very pleasant experience the staff was very sympathetic to my needs as a consumer. Especially Nicole Martínez, very professional and maintained the whole experience to a smooth process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

MARLON MAURASSE IS A COURTEOUS AND INFORMATIVE SALES

MARLON MAURASSE IS A COURTEOUS AND INFORMATIVE SALES PERSON. HE WAS EXTREMELY HELPFUL IN PROVIDING ALL THE NECESSARY INFORMATION REGARDING MY NEW VEHICLE. HE WENT OUT OF HIS WAY TO PROVIDE THE BEST SERVICE TO MAKE THR PROCESS EASY. HE IS A TRUE PROFESSIONAL AND A GENUINE ASSET TO MIDDLETOWN HONDA.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Art is the best salesperson I’ve ever dealt with.

Art is the best salesperson I’ve ever dealt with. He kept me posted on the delivery date, took care of all the financing ahead of time and personally made sure the process was seamless. I love dealing with Middletown Honda. Thanks Art.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Awesome Service and team at Middletown Honda

I picked up a new CRV Hybrid Car yesterday, and everyone was awesome, and made the process very easy. this is my 6 car from Middletown Honda and I always get very good service. I have never had a bad experience. thank you to everyone at middletown Honda

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Middletown Honda.

Middletown Honda. Nice transaction, good people, easy process. Reccommended for future purchases, would do business again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Britney was great in helping me get into a new vehicle.

Britney was great in helping me get into a new vehicle. Julio was great at demonstrating the cars features. Both were pleasant. Had a great time talking with them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Thank you Nikki Martinez

I highly recommend this dealership. This probably was one of the best experiences I have had when purchasing a new car. I was kept updated every step of the process. The staff was friendly, patient and courteous. Nikki Martinez took her time to explain the features of the car upon delivery.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day! We are glad we could help!

Great service, phenomenal team!!!

I could say I had a few cars but going to Middletown Honda was the best choice and experience I ever had. Jack was awesome he was very friendly and made it easy for me to choose what I wanted and needed. Sean was amazing and very honest, he made it happen and was able to get me the best deal possible and I couldn't be happier. Getting that phone call that I was approved for my first brand new vehicle was an exciting moment for me, thanks to the Honda team. The Honda team made me feel confident and made sure I was comfortable and understood everything I needed to know before driving out the dealership. Thanks to the Middletown Honda team! You need a car and a good team to help you, go to Middletown Honda!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Fallon, thank you for your kind review; we are happy to pass along your comments to the team here at Middletown Honda!

I could say I had a few cars but going to Middletown

I could say I had a few cars but going to Middletown Honda was the best choice and experience I ever had. Jack was awesome he was very friendly and made it easy for me to choose what I wanted and needed. Sean was amazing and very honest, he made it happen and was able to get me the best deal possible and I couldn't be happier. Getting that phone call that I was approved for my first brand new vehicle was an exciting moment for me, thanks to the Honda team. The Honda team made me feel confident and made sure I was comfortable and understood everything I needed to know before driving out the dealership. Thanks to the Middletown Honda team! You need a car and a good team to help you, go to Middletown Honda!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.