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Rockland Chrysler Dodge Jeep Ram

(6,010 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 4:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–5:00pm
Tuesday 9:00am–7:00pm 7:30am–5:00pm
Wednesday 9:00am–7:00pm 7:30am–5:00pm
Thursday 9:00am–7:00pm 7:30am–5:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–6:00pm 7:30am–4:00pm
Sunday 11:30am–5:00pm Closed
2016 consumer dealer award
View 1 awards
2016 consumer dealer award
New (888) 205-3690 (888) 205-3690
Used (888) 775-1354 (888) 775-1354
Service (866) 600-2774 (866) 600-2774

Reviews

(6,010 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rockland Chrysler Dodge Jeep Ram from DealerRater.

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Very helpful, knowledgeable, and friendly.

Very helpful, knowledgeable, and friendly. I enjoyed my time with Deshan Pena. I highly recommend this dealership to anyone.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We're pleased to hear that you found our team at Rockland Chrysler Dodge Jeep Ram both approachable and informative. Recommendations like these mean a lot to us, thank you.

Sales confirmed as pre-owned vehicle was in stock 3 times

Sales confirmed as pre-owned vehicle was in stock 3 times via text, email AND phone call. I asked because I don’t live close to the dealership. Last call to confirm was within an hour of arriving to dealership to purchase car. After arriving was told Carcwas sold 2 days earlier. This was a bait car to get a customer to buy another more expensive car. Would never do business with them

Rating breakdown (out of 5):
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hello, Your satisfaction is important to us here at Rockland Chrysler Dodge Jeep Ram. At your convenience, I would appreciate speaking with you about the level of communication you received from our Sales Team regarding the status of the vehicle you were interested in purchasing. Will you please contact me so we can discuss this further? Best regards, Maria Capello Customer Relations Manager (845) 405-7698

Arrived late for oil change but got me in anyhow.

Arrived late for oil change but got me in anyhow.the person who helped me out was great.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We're pleased to know at Rockland Chrysler Dodge Jeep Ram your experience was a good one. We pride ourselves on sticking to our oily promise, even when time is tight. Thanks for recognizing our team's effort in making that happen!

Had an appointment to get a battery check & regular

Had an appointment to get a battery check & regular maintenance at 8:10am. My car was at the service dept all day without anyone looking at it. It was kept there the entire next day. I picked it up at 5pm the following day. Kevin Bishop was very knowledgeable & did a good job but his hands were somewhat tied by the inefficiencies of time management from the service technicians

Rating breakdown (out of 5):
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  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, I appreciate you taking the time to share your feedback and am pleased to read that our Service Team was knowledgeable and did a good job. However, I would like to speak with you about the subsequent wait time for your service visit. Please contact me at your convenience so we can discuss this further. Thank you, Maria Capello Customer Relations Manager (845) 405-7698

Excellent service on my jeep and great communication and

Excellent service on my jeep and great communication and service by Tommy. I highly recommend bringing your jeep here.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate your high recommendation and your praise about the great communication during the Jeep service process at Rockland Chrysler Dodge Jeep Ram. We pride ourselves on giving customers excellent service just as you experienced.

Very helpful, knowledgeable, and I would recommend to

Very helpful, knowledgeable, and I would recommend to anyone. kevin was very professional. Prices were high.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

We're delighted to hear that you benefitted from our knowledgeable team and appreciated Kevin's professionalism, at Rockland Chrysler Dodge Jeep Ram. While we strive to offer competitive prices, your feedback is noted.

Absolutely awesome and friendly environment.

Absolutely awesome and friendly environment. Mr. Simpson took care of all my needs and helped me to get a great deal.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We appreciate your feedback about the atmosphere at Rockland Chrysler Dodge Jeep Ram. It's pleasing to know our team could address all your requirements effectively and help you find a deal that worked for you.

The person I met last week was very nice and friendly.

The person I met last week was very nice and friendly. He’s a great person

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive comments about our team at Rockland Chrysler Dodge Jeep Ram. It's affirming to hear you had a pleasant experience with us. Thank you for the rating.

By far, the best automotive dealership in the area.

By far, the best automotive dealership in the area. I only bring my vehicles to Rockland for ALL service needs!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

We appreciate your trust in bringing your vehicles to Rockland Chrysler Dodge Jeep Ram for all service needs. Your recognition means a lot to us. Thanks!

The service was ha died as expected, on time and the

The service was ha died as expected, on time and the service advisor was excellent.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

It's great to hear you appreciated our timely service at Rockland Chrysler Dodge Jeep Ram and found the advice valuable. We appreciate your recognition.