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Rockland Chrysler Dodge Jeep Ram

(6,019 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–5:00pm
Tuesday 9:00am–7:00pm 7:30am–5:00pm
Wednesday 9:00am–7:00pm 7:30am–5:00pm
Thursday 9:00am–7:00pm 7:30am–5:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–6:00pm 7:30am–4:00pm
Sunday 11:30am–5:00pm Closed
2016 consumer dealer award
View 1 awards
2016 consumer dealer award
New (888) 205-3690 (888) 205-3690
Used (888) 775-1354 (888) 775-1354
Service (866) 600-2774 (866) 600-2774

Reviews

(6,019 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rockland Chrysler Dodge Jeep Ram from DealerRater.

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Professional and very fast service.

Professional and very fast service. Car was stopped and no more usable, but it was accepted for service without appointment and was repaired in the same day

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us. We’re glad our team at Rockland Chrysler Dodge Jeep Ram could assist with the quick service on your car.

Great service I went for an oil change It was fast

Great service I went for an oil change It was fast and they were neat

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We're glad you had a smooth experience with our oil change service. Thank you for sharing your feedback about Rockland Chrysler Dodge Jeep Ram.

David was great.

David was great. He really went deep into detail to explain things to me about my vehicle.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're glad to hear about your positive experience with our team at Rockland Chrysler Dodge Jeep Ram. Thank you for sharing this feedback.

The person was friendly and helpful and called back to

The person was friendly and helpful and called back to inform me when ready promptly

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate your feedback. Our team is always here to help at Rockland Chrysler Dodge Jeep Ram.

Barry is amazing!

Barry is amazing! He’s been our go-to for all of our Jeeps! He listens to the customer and really treats you like family!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're pleased to hear about your experience with our team for your Jeeps. Thank you for choosing Rockland Chrysler Dodge Jeep Ram.

Joe was amazing.

Joe was amazing. Receptive, helpful, and extremely knowledgeable. I will be returning to Rockland Chrysler for years to come due to my great experience there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your experience with us. We're glad you had such a positive interaction and look forward to serving you again at Rockland Chrysler Dodge Jeep Ram.

I have never been so poorly treated by a service dept in

I have never been so poorly treated by a service dept in all my life. Brandon was uncommunicative and rude. I left voicemails and emails that went unanswered and when they were they were outside of business hours. When I did reach him by phone he would say they were shorthanded and he would call me back, which he never did. Oh, he would say that he had been trying to reach me but my business logs every email and voicemail received. The only time he was responsive was when it was time to pay. I got emails right away. When I emailed his supervisor I never received a call or email back from him either. I have used your dealership many times and have never had this type of experience. I will not be coming back.

Rating breakdown (out of 5):
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, Please know your feedback is important to us. I would like to speak with you about your experience with our Service Department, specifically the level of communication and customer service you received. Could you reach out to me at your earliest convenience so we can discuss this? I look forward to speaking with you. Maria Capello Customer Relations Manager (845) 405-7698

The Service Dept at RCJDR is outstanding.

The Service Dept at RCJDR is outstanding. I have always been extremely satisfied with the work that they have done on my vehicles.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your satisfaction with our team at Rockland Chrysler Dodge Jeep Ram. We appreciate your support and wish you well.

very easy experience, would recommend to friends and co

very easy experience, would recommend to friends and co workers. ron was a great salesman

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your feedback and are glad you had a smooth experience here at Rockland Chrysler Dodge Jeep Ram. We look forward to assisting any friends or coworkers you send our way.

Andrew was a great sales rep to work with.

Andrew was a great sales rep to work with. He was up front, honest and clear about my options and got me into a new lease with no issues.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We’re pleased you had a positive leasing experience with our team at Rockland Chrysler Dodge Jeep Ram. Enjoy your new lease!