Reviews
The most helpful and considerate people!
Fernando Forteza sold me my car and he was the most honorable, kind and helpful person. He was extremely accommodating to me. I bought an inexpensive, used car and he treated me as if I was buying a Mercedes! Highly recommend Honda of Nanuet and if you come here be sure to have Fernando help you out!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to let us know about your recent visit to our dealership. Your satisfaction is very important to us, and it makes me very happy to know that Fernando assisted you and made the process pleasant for you. We believe in delivering customer happiness, and I am so glad that you were pleased with the level of service you received. If there is ever any way that we can be of service to you in the future please don't hesitate to call or come by anytime. We really appreciate you making the choice to come to DCH Honda of Nanuet! Sincerely, Dave Aspinall
Purchase and Service
The purchase process is easy and the service is excellent.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much for this review and 5 star rating! we really appreciate getting this feedback from you regarding your recent visit to our dealership. I am very glad that your car buying experience was an easy one and that you were pleased with the level of customer service you received as well. Your satisfaction is of the utmost importance to us, and we thank you for making the choice to come in to see us. I hope that you will let us know if there is ever any way that we can offer assistance to you in the future. Sincerely, Dave Aspinall
DCH Honda Review
Way too much haggling in the buying process Almost walked out twice.
- Customer service 5.0
- Buying process 3.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for taking the time to provide us with this review. We always appreciate hearing from our customers, your satisfaction is extremely important to us. I regret that your experience with the buying process was less than satisfactory, and I thank you for bringing this to my attention. We constantly aspire to provide the best customer service and I apologize if you were not pleased with the level of service you received during the buying process. Please let us know if there is anything that we can ever do to be of service to you in the future. Thank you for coming in to see us. Sincerely, Dave Aspinall
A pleasure to work with
The guys there are true professionals and treat the customers with great regard.they take the time to inform you and answer any questions you might have....
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for this great review! We really appreciate hearing from you. I am so glad to know that you received great service and were treated professionally and courteously. Your satisfaction means a lot to us. Please let us know if you have any questions in the future, or if you ever need our assistance in any capacity. Thank you for coming to see us! Sincerely, Dave Aspinall
Great Customer Service
Friendly, excellent service. The estimate of repairs are discussed and there is no pressure put on you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for this review and 5 star rating. We really appreciate this feedback, your satisfaction is very important to us! Thank you for choosing to come and see us, and if there is ever anything that we can do to be of service to you in the future, please let us know. Sincerely, Dave Aspinall
Serviced
I came to your dealership to get an oil change because I recieved a coupon in the mail. I was impressed with the waiting are as well as the friendliness of the employees. I was expecting someone to come out and try to sell me an air filter or a belt which is very common in most oil change places. Nobody ever came for that reason. Good job DCH.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thanks for letting us know about your recent interaction with our Service Department. I am so glad that you were pleased with the level of customer service you received and the comfortable waiting room too! Your satisfaction is very important to us. Thank you for making the choice to come and see us. Please let us know if there is ever any way that we can be of service to you in the future. Sincerely, Dave Aspinall
Check engine light
Car was diagnosed with a misfire in the (5th piston) engine. Another replacement of spark plugs was suggested and at this time appears to have solved the problem.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to provide us with this review. We really appreciate the feedback you gave us regarding your recent experience with our Service Department. I am glad to know that Dominick was able to assist you and diagnose and remedy the issue. Thank you for choosing to come in and see us, and if there is ever any way that we can be of assistance to you in the future please let us know. Sincerely, Dave Aspinall
changed oil and 4WD fluid maintenace
very satisfied with my service manager Joe, about what"s needed to be done in my car.
- Customer service —
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for this great review and 5 star rating! We really appreciate your input and thank you for making the choice to come in and see us. I am so glad that Joe was able to assist you with your service needs. Your recommendation is greatly appreciated! I hope that you will let us know if there is ever any way that we can be of service to you in the future. Sincerely, Dave Aspinall
Oil change all point inspection
Very pleased, the dealership provided me with coffee and a muffin, made waiting very comfortable.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to provide us with this review and letting us know about your recent experience with our dealership. Your satisfaction is very important to us, and I am so happy to know that you were pleased with the level of customer service you received. Thank you for making the choice to come and see us, and if there is ever anything that we can to assist you in the future, please do let us know. We will save you some coffee and a muffin :) Sincerely, Dave Aspinall
my satisfaction with the service i received
i was very satisfied with the agent that helped me fix the problem with my 2015 honda crv;i brought my car in for the vibrations ihad from the day i bought the car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for this great feedback regarding your recent experience with our Service Department. Your satisfaction means a lot to us, and I am so glad that you were very pleased with the level of service we provided. I hope that you will let us know if there is ever any way that we can provide assistance to you in the future. Thanks for coming in to see us! Sincerely, Dave Aspinall