Reviews
I had a great experience working with Carlos at the...
I had a great experience working with Carlos at the dealership. We had good communication and it was a smooth process which I’ve never had at a dealership!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Casey, Congratulations on your new vehicle, and thank you for choosing DCH Honda of Nanuet for the experience. We appreciate the wonderful review of Carlos and our team, and we're happy to hear he was able to help you find the right vehicle to fit your needs. Enjoy the road ahead and come see us again in the future!
Tony is excellent, he made my car buying experience easy...
Tony is excellent, he made my car buying experience easy peasy. He is knowledgeable, professional and sooo patient. I was taken good care of till I finally drove away happy! Thank you Tony
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Ledia, Thank you for choosing DCH Honda of Nanuet for your new car experience! We strive to make buying a new car as easy and enjoyable as possible, and we're happy to hear Tony and our team delivered on those goals. Enjoy many safe and fun travels in your new car and come back and see us again sometime!
Totally recommend DCH Honda of Nanuet. No-pressure,...
Totally recommend DCH Honda of Nanuet. No-pressure, didn't feel rushed Trustworthy Quick and painless — the dealership made the process easy. John was extremely helpful and Carlos is hands down the best sales rep I know. He is a great asset to this company ! His professionalism, knowledge , patience and overall personality made what could have been a very frustrating process a pleasurable experience. If you need a new car DCH Honda of Nanuet is your place and Carlos is your guy! Dalay H
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for choosing DCH Honda of Nanuet and leaving us such a lovely review. We're happy to hear we delivered such a professional and great experience, and we agree, we're lucky to have Carlos on on the team. Enjoy safe and fun travels on the road ahead and stop in and see us again in the future.
Carlos was great - took extra time and went out of his...
Carlos was great - took extra time and went out of his way to make sure I felt comfortable with the car and that it was in great condition. I would feel comfortable recommending Carlos and DCH Honda of Nanuet to others.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi James, Thank you for choosing DCH Honda of Nanuet for your preowned vehicle experience! We're happy to hear Carlos and our team were able to deliver great customer service. We appreciate you taking the time to give us such a wonderful review, and we hope you enjoy safe and fun travels on the road ahead. Stop by and see us again!
Honda's untrue offer over TRUECAR
Hi I applied to TRUECAR and have got offer from DCH Honda Nanuet to buy my car for 26150 (see attached file) And, I have been in Nanuet Honda today, they checked the car and told me that there are damages which need to be fixed and fixing will cost $1500. I said ok, However, there are no damages, there are some points on the car, but, anyway, I agreed and said ok. They could not find any other reason, then, they said, you know, we can not pay that price, we offer you 22000. When I asked them reason, they could not answer and said that let’s check again. After checking many times, they said that it is not our offer, it is Truecar offer and does not work for us. I want you to know about that, they made this offer only to make me come in, and they tried to buy my car for less price and wasted my time. Thank you. P.S .You can find attached file with their offers and prices, ( first they offered $21500, then raised it to $22000)
- Customer service 1.0
- Buying process 1.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Niyazi, It is unfortunate we could not reach an agreement on the valuation of the vehicle you were looking to sell due to the damage it had sustained that would need to be repaired. I apologize for the inconvenience and would be more than happy to discuss this matter with you further. At your earliest convenience, please contact me at 845-367-7050 so we can discuss your concerns and work to improve in the future. Thank you, Dhimitri Robo Sales Manager
Carlos was very helpful and Knowledgeable. Had a great...
Carlos was very helpful and Knowledgeable. Had a great experience Buying my accord.Would recommend this dealership to anybody,Looking forward to service my car there
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Andrew, thank you for choosing Carlos and the DCH Honda of Nanuet team for your car-buying experience. We're happy to hear we delivered a five-star performance, and we wish you many safe and fun travels in your Accord. Thank you for the wonderful review and recommendation and come see us again in the future!
Carlos was a pleasure to work with! Refreshingly not...
Carlos was a pleasure to work with! Refreshingly not aggressive. Although it took a bit longer than I had anticipated, I was happy to be there on a very busy Saturday afternoon, witnessing the recovery of the economy after a challenging year.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Hello Arlene, I’m happy to hear Carlos was able to provide you with a great customer experience. Your review rating, however, is for a different salesman. If this was done in error, would you mind updating your rating to accurately reflect your experience? Additionally, I regret to learn your visit as whole did not reach the high standards we have set for our dealership. I’d like the opportunity to learn more about your experience so we can work to improve in the future. At your earliest convenience, please contact me at 845-367-7050 so we can discuss your concerns. Thank you, Dhimitri Robo Sales Manager
My experience with the dealership has been fantastic....
My experience with the dealership has been fantastic. Haleema is a pleasure to work with and is very transparent and respectful during the negotiation process. I would recommend fully to anyone in the market for a Honda. - Justin
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Justin, Thank you for choosing DCH Honda of Nanuet for your new car experience. We appreciate you taking the time to write such a thoughtful and kind review of Haleema and our team. It's our goal to provide the best customer experience possible, and we love knowing we delivered that to you. Come see us again in the future!
Extremely pleased with my salesman. Carlos was both...
Extremely pleased with my salesman. Carlos was both professional and knowledgeable. My experience was pleasant and productive. I would recommend this dealership, and would especially suggest working with Carlos for you automotive purchase. Happy Honda customer.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jim, we love hearing Carlos and our DCH Honda of Nanuet teams delivered you a pleasant and productive customer experience! Thank you for taking the time to write such a kind review and recommendation, and enjoy that new vehicle! We look forward to seeing you again in the future!
Pleasant knowledgeable courteous not overly pushy. Jeremy...
Pleasant knowledgeable courteous not overly pushy. Jeremy was selfless with his time, he seemed to care about my concerns. And he put me in the right car for me. Great guy!!!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
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Hello, JCamp. We agree, Jeremy is pretty great! Thank you for taking the time to write such a kind review of your experience with DCH Honda of Nanuet. We're happy to hear we helped find you the right fit in a car and we hope you have many safe and fun travels in the future. Come see us again soon!