DCH Honda of Nanuet

Never though getting a car was so easy , Tony and his staffs help so fast with in minutes was approved for my car , paperwork was so fast and i also got my car the same day . also he’s helping me to refinance my car now and it been also so fast . I highly recommend for you guys to go to this dealer .

Carlos great personality i was very happy with the car that carlos sold me . carlos is a great salesman overall great place to buy a car thanks carlos for helping me

We purchased this car in July 2018 from the DCH group. In September 2018 (I've owned the car for 3 months...) the A/C condenser failed and was replaced under warranty at DCH Honda of Nanuet. In June 2019 (9 months later) the A/C condenser failed again. As the warranty had expired; I was made to pay DCH Honda of Nanuet for A/C condenser #3 to be installed in a car I had owned for less than a year. In March of 2020 (9 months later) the A/C system failed again. A/C condenser #4 was installed - and now covered under warranty as Honda realized there was an A/C condenser problem. (Note; In February of 2020 I was reimbursed by Honda for the June 2019 condenser repair expense; but only because I stumbled on the 'recall' program information myself. Honda did not contact me) Despite four (4) A/C condensers - the A/C system has never been strong. To replace the A/C condenser the system is evacuated of pressure and refrigerant A vacuum is pulled and confirmed to eliminate moisture - harmful to components, Oil is added to protect components - especially the compressor. Finally the system is charged with freon. This process is obviously disruptive and invasive to the entire system and not intended to happen multiple times in less than two years to any vehicle. Here we are in July of 2020 and the A/C system has failed again. The fourth A/C failure in a car I have owned for exactly two years. This time it's the compressor that has suffered and DCH Honda of Nanuet has quoted me $1,800.00 to repair. The DCH Honda of Nanuet service manager claims the A/C compressor failure is not related to, in any way connected with, or the result of the other THREE (3) A/C system failures, tear downs and repairs. How can an honest mechanic review the short history of this cars A/C problems and suspect failure of an A/C compressor in this situation could not be related? I have lost count of how many times this car has been taken to DCH Honda of Nanuet service for A/C concerns, picked up un-repaired waiting for parts, brought back again, picked up again... Ten trips? Twelve? It is being picked up again today - un-repaired. The nose of the car needs to be removed to replace the condenser. One time I had to return the car to the dealer as the nose was put back on crooked and had to be reinstalled properly. Our investment of time and resources in this regard are significant and ridiculous. We have yet to enjoy a Summer season with adequate or uninterrupted A/C in this car. A Honda Representative is being contacted for some type of review. How anything less than a complete repair can be offered without charge would be shocking. Stay tuned......

my experience at DCH Honda of Nanuet was very good. The process was quick and good since the sales employee Carlos Rodriguez was very proffessional, friendly and efficient. I am very happy with the service of carlos Rodriguez.

I have used this dealership for the past dozen years. A series of three leases, regular maintenance for all, and most recently a purchase. The entire staff are professional and friendly.

Tony and Mike were amazing... Tony went above and beyond in explaining all details of the car...making sure I had all I needed...excellent dealer... have already recommended to family and friends...I live in Jersey and the sales staff are so much friendlier. Would definitely do business again. Thank You!

This is my 3rd vehicle with Honda of Nanuet. This time, Eduardo Sanchez was everything we could have asked for. He was knowledgeable, honest, patient and very helpful. I strongly recommend him for all your car-buying needs.

Very simple they worked with me and delivered on everything they promised. No last minute bait and switch or hidden charges. Very professional. I’d use them again.

My experience at Honda of Nanuet exceeded all my expectations. First, during my phone call with Mrs. Christine Keough and Haleema Asif, then the insurmountable attention of Mr. Frank Acosta, who kindly not only made my decision more certain and comfortable, but he extended his service and kind attention even after closing, showing his excellent knowledge of all the features of the model, making sure I had the necessary information before leaving with the car. Also the kind dedication of Mr. Mike Ehirim to ensure that I understand each of the documents involved in the agreement and even carefully advising on various aspects during the closure. This was an unbeatable experience. 5 Stars, NO DOUBT !

Very happy with the purchase and the process of getting my new car, a TOYOTA RAV4. Had the pleasure of dealing with Travis and James. They did not disappoint me. I got to what I wanted, and I'm happy with the new vehicle. Thx for the efforts, HONDA. I will always come back