Reviews
Carlos was very helpful and went out of his way to help
Carlos was very helpful and went out of his way to help me.with my car. He even got some coolant even though the service center is closed. I would recommend him to my friends! Thanks Carlos!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind words. We're thrilled to hear that he provided exceptional service, even going the extra mile to assist you with your car. We'll be sure to pass along your appreciation to him. Your recommendation means a lot to us here at DCH Honda of Nanuet. If you ever need further assistance, don't hesitate to reach out.
Everyone was great very helpful this is my second car
Everyone was great very helpful this is my second car from this dealership, carlos was awesome
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Hello! Thank you for your loyalty to us here at DCH Honda of Nanuet and for returning for your second car purchase. We appreciate your trust in us, and Carlos will be glad to hear your experience was enjoyable. Enjoy your new vehicle, and we look forward to seeing you again if we can be of service. Drive safe!
Couldn't have asked for a better experience.
Couldn't have asked for a better experience. My fiance and I were immediately greated by Nelson and he walked us through the process with ease. We immediately knew we would be walking out of there with a car. The sales manager Dimirtri helped us get the best deal. There was no pressure for us to buy, and they will definitely be keeping our business in the future! Thanks Nelson & Dimitri!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Karmen, thank you and your fiancé very much for working with us at DCH Honda of Nanuet. Helping our guests enjoy a smooth and pressure-free visit and having them drive away satisfied with a great deal is always our goal. Hearing their guidance and assistance allowed us to reach it while assisting you will make Nelson and Dhimitri proud. As will knowing that we've earned your future business. Travel safe, have fun and please reach out again whenever we can next be of help.
Bought my first car with Carlos over a week ago, his
Bought my first car with Carlos over a week ago, his professionalism, constant communication, and informative service made the process easy!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Jake, we love helping our first time guests here at DCH Honda of Nanuet and thank you very much for allowing us the opportunity to work with you. It's always great to hear when a customer experience went well, and Carlos will love knowing his professionalism and informative communication shined during your visit. Keeping you satisfied moving forward is a high priority as well, and we're here to help with anything else you may need moving forward. Have fun and drive safe!
it was an absolute pleasure, efficient process from walk
it was an absolute pleasure, efficient process from walk in to sale of my car. Thank you Carlos.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It was our absolute pleasure to work with you as well, Sue. Thank you very much for your time, business and wonderful feedback. Carlos always wants to help our DCH Honda of Nanuet customers enjoy a thoroughly efficient experience and will be proud to have earned your compliments. Travel safe, have fun, and please consider us again for any future automotive needs.
This is the 3rd time I purchase/lease a vehicle from DCH
This is the 3rd time I purchase/lease a vehicle from DCH Honda Nanuet and I can’t express how happy I am each time. Joann our salesperson each time is utterly fantastic. She is professional and courteous. I also have to say that Zak the manager is great. He came over and thanked us for his business.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Claudio! We can't express how happy we are to have maintained your confidence now through three vehicle purchase/lease experiences. Thank you very much for working with the team over the years and taking the time to leave us your kind feedback. It will mean a lot to Joann being complimented on her professional and courteous assistance and in knowing it helped you to enjoy an utterly fantastic visit. Zak too will appreciate the commendation, and all of us wish you the safest and happiest of travels ahead. We're here at DCH Honda of Nanuet and ready to help again when it is time for car number four and to assist with anything else you need along the way!
Clean and nice staff but I have bad experience with
Clean and nice staff but I have bad experience with finance men was screaming me
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, Thank you for your time and business. While we appreciate the compliments regarding our dealership's cleanliness and the friendliness of our staff, the feedback of your experience with our finance team are concerning. I'd like to speak with you for more information so this matter can be addressed, but regrettably your contact information cannot be located based on your username. Please reach out to me through the number below at your earliest convenience. I hope to hear from you soon. Dhimitri Robo Sales Manager 845-367-7050
What can I say Honda is very clean and the staff was
What can I say Honda is very clean and the staff was great from the time we walk in. Now Carlos was so helpful and he did his job to get me in a vehicle that I love plus my kids. He knows his stuff and even got us some lunch because buying a car can take all day not because of the dealership but with the clients not know what we want and insurance. He is very good and helpful my friend recommended me to him. She also got a car herself from him a couple months ago. I love the service he gave myself and my sister.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to leave Carlos and our DCH Honda of Nanuet team such lovely feedback. It was our sincerest pleasure to help you find a vehicle that you love and suits your family's needs. Your commendations for the helpful and thoughtful assistance you enjoyed will make Carlos proud, as he wants every guest of ours to receive unparalleled care. Please travel safe, enjoy the road and come back to see us again sometime.
Mehmet Edipov was great.
Mehmet Edipov was great. He made the process go so smooth and the dealership as a whole feels greatly run. Definitely recommend
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you again, Ricky, for leaving Mehmet and the team such kind praise. We're truly thankful for the opportunity to work with you here at DCH Honda of Nanuet and it makes us proud to have earned your compliments and recommendation. Travel safe, have fun and stop in to see us again down the road.
I was sent an email regarding a recall on a fuel pump.
I was sent an email regarding a recall on a fuel pump. I set up an appointment with nanuet honda dealer. I’m driving from the Bronx. Which is approximately a 45 minute drive with no traffic. Tolls are paid and gas is not free. Only to be told that Honda pushed the date back on that part. I had asked the manager Joe Sanseverino if u didn’t have the part. Why would the appointment be set up? It clearly asks you what are u brining in your car for. Of course I put recall. Only to have wasted my time , on gas and paying these tolls for nothing. Bcuz they couldn’t answer any of my questions. This place lacks on communication. It’s like they false advertise. One advisor says one thing and another says different. After buying 3 cars from here. I would never ever purchase a car from here again. Please do your research before purchasing from nanuet Honda or any Honda dealer.. horrible experience ever!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Hello Carmen, I'm really sorry to read about your experience. It's clear we've let you down with communication and that is not the standard of service we aim for. We understand how frustrating this must have been for you especially considering the distance travelled. Please reach out so we can discuss this further and find a way to make things right by you. Best, Joe Modica - Service Manager - 845-501-8351