Johnstons Toyota

4.6 out of 5 4.6

Reviews

4.6 out of 5 4.6
997 lifetime reviews.

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  • 1.0 out of 5
    August 23, 2020

    Have been buying cars for almost 50 years and have to say this was the worst experience ever. I only dealt with Aaron, a salesman, and he was terrible.... I went in with the information for 5 vehicles. Four of them were not available. Aaron said he’d get the keys for the 5th. I stood in the showroom for 20 minutes before he came back only to tell me he couldn’t find the car. He went out again and I waited another 20 minutes and he still couldn’t find the car. The experience only got worse and to long to detail. I finally thanked him for his time and left. Walked to the Nissan dealer next door and purchased a car. Johnston Toyota is without a doubt the worst dealership I have ever encountered

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    May 9, 2020

    Very bad experience. I bought a car from them over the phone on Friday and scheduled to come pick it up on Monday, when I came back on Monday they SOLD... the car on Saturday to someone else. Not an honest dealership at all! Especially the sale manager Paul Blazeski. Worse service and very bad in public relationships. Bottom line I wouldn’t do any business with them

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    4 people out of 4 found this review helpful. Did you?
  • September 10, 2015

    My wife and I came to Johnstons looking at Certified Corolla, But with the help of our salesman Chris he pointed out the other options that you had in... stock . The Scion caught our eye and with Chris help he showed us the finer points of the vehicle , So we bought it, I would like to thank Chris and your team for just a good experiance .

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Bob! Thank you so much for choosing Johnstons Toyota and Scion to buy a vehicle from. We are so happy that we were able to work some numbers to put... you into a brand new Scion. We hope you are happy with it and please feel free to use our service department and welcome to our family!

  • 1.0 out of 5
    March 23, 2020

    Came here and the service member was rude and tried making do a lot of unneeded repairs which was a lot of money for just an oil change

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    August 8, 2019

    We went to the dealership with a list of wants and needs for the vehicle we were looking for. Kelvin found us what we were looking for in our price range.... No pressure! Just assistance. We had an equally positive experience with John in the finance department. This is the second car I have purchased here and would recommend this dealership to friends and family!

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Johnstons Toyota

    Thank you for choosing us again to purchase another vehicle from. We love that Kelvin was able to help you into the perfect fit!

  • 5.0 out of 5
    August 8, 2019

    Great customer service. Excellent experience. The professionalism was tremendous. I would recommend everyone use the Johnstons Toyota dealership. Brian... Ruperti would be the person I would contact.

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Johnstons Toyota

    Thank you for taking the time to let everyone know about your ecperience. We hope you enjopy MANY years with your new Tacoma!

  • 5.0 out of 5
    August 6, 2019

    I was shopping for tires for my Toyota. I contacted Brianna for more information on what was available. She provided me with all the information and helped... set up an appointment for me. On arrival Brianna kept me informed as my service took place. After my appointment Brianna was able to quickly answer several followup questions I had and where to find information on a rebate program. Thank you for all your help.

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    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Johnstons Toyota

    Thank you for choosing Johnstons Toyota for your new tires. We are glad to hear that Brianna was able to provide you the customer service we pride our...selves on. We look forward to seeing you again!

  • 5.0 out of 5
    August 5, 2019

    I have been a repeat customer with Toyota for over 15 years and just went through my first lease renewal process. I was extremely happy with the knowledge... of the Johnston's team and with the transparency throughout the process. Their sales specialist Danny Aurora deserves a special shout out for his excellent service.

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Johnstons Toyota

    Thank you for being such a a loyal Toyota customer and thank you for choosing Johnstons! Danny is great with our customers and is a stellar example of... what we strive to provide out custoemrs.

  • 5.0 out of 5
    August 1, 2019

    I worked with Cindy Vitale who made the buying process very easy . The extras that Johnstons offered were very impressive beyond what most other dealers... provide their customers. Good selection of al types of vehicles.

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    Does recommend this dealer
    0 people out of 1 found this review helpful. Did you?
    Johnstons Toyota

    Thank you for taking the time to let everyone know what Johnstons Toyota and more specifically Cindy did for you. Thank you for being part of the John...stons Family!

  • 5.0 out of 5
    July 26, 2019

    Are sales person was excellent. He answered all the questions. Reply to all our emails in a timely manner. I would highly recommend this dealership and... this salesperson to my friends and family.

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Johnstons Toyota

    Thank you for the kind words. We are happy that Danny and David were able to provide you the service that all our Johnstons Family deserve!

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