Skip to main content

Johnstons Toyota

(1,457 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–5:00pm
Tuesday 9:00am–7:00pm 7:30am–5:00pm
Wednesday 9:00am–7:00pm 7:30am–5:00pm
Thursday 9:00am–7:00pm 7:30am–5:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2019 consumer dealer award
View 3 awards
2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (845) 394-2155 (845) 394-2155
Used (845) 394-2156 (845) 394-2156
Service (845) 394-2157 (845) 394-2157

Reviews

(1,457 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Johnstons Toyota from DealerRater.

Want to share your experience with this dealership?

Write a review

First time experience with Johnsons Toyota

My experience with Kelvin was very good. I would recommend family & friends, to Kelvin, because I know his sales ability is excellent His advice in car buying is very helpful

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great dealership and employees!

Went at 9:15am with a clear idea of trading in my 2015 Subaru Forester for a 2017 Prius Prime. I had numbers in my head and knew the inventory before I went there. As I pulled up, Greg K. was outside, immediately said hello, and welcomed me inside. I told him was I wanted and he was excellent about making everything happen quickly and on good terms. He didn't play the haggle game. I was given a first offer that was exactly what I wanted before I showed up. No bs, no negotiating necessary. It truly was a great experience. I was in and out with my new car in only a couple of hours. Greg K. was great from beginning to end. Followed up with a phone call and an email to provide me his contact info and make sure I was happy. The car is amazing. The service was very welcoming. I had bought/leased four Toyotas in the past eight years from Prestige Toyota but decided to go local this time. I'm so glad I did! They may not be the biggest dealership, but Johnstons Toyota and its staff make you feel like a valued customer and not just a number. I look forward future purchases with them and Greg K!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great Experience!

We had a great experience today. Don (sales) and Chris (finance), really took very good care of us. They made it happen and we will not hesitate to do business with both of them the next time!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Nice experience

It was great experience to buy 2017 Toyota Camry Hybrid LE from Johnstons Toyota, John Illanovsky was very knowledgeable about the model I was interested in and also ensured that I get it in my favorite color by locating the car from other dealer. Dan from Finance did excellent job of completing the transection. It was smooth sailing experience and would recommend this dealer to interested buyers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience

My experience was very pleasant and the deals were really good. The sales person was very professional and friendly. He worked with us to get what we wanted and the best deal. The process was fast and smooth. We were done in a few hours. The sales person explained the options on the car and was very knowledgeable to questions we had. I would highly recommend Kelvin and this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Experience

Greg, Steve and Chris in finance made the buying experience of our new 4Runner painless and professional. They got us the exact truck we wanted and at a great price too. Thanks guys!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great

Kelvin was very knowledgable about all of the cars I looked at. When my decision was made, he quickly found the car I wanted and made the paperwork very easy and fast for me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Purchased a used Honda Pilot from Kelvin

Kelvin was very helpful and got me the best deal possible. He was very friendly and not a "pushy salesman". I would recommend going to Johnston's and working with Kelvin. He has also helped my parents.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Johnstons Toyota. We try to make the very stressful car buying experience as stress free as possible. Kelvin excels at this listening to your needs rather than what he thinks you want. Thank you to you and your family for continuing to be part of the Johnstons Family!

A Wonderful Experience

I had the absolute best experience at Johnstons Toyota. Everyone that I came across was extremely professional, helpful, and friendly. Jake was outstanding, and helped me choose the right car. He was kind, patient, and able to answer every question that I had. I was happy that I had someone so knowledgeable to assist me! Heather in management was also extremely helpful. She really put me at ease and made my overall experience a terrific one! I would highly recommend Johnstons Toyota to anyone looking to buy a car. There is a reason that they have such an excellent reputation. This is the place to go!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Thanks Drew, Ken, and Lynn!

Drew, Ken, and Lynn attended to every detail of the sale with their vast experience and knowledge of the Toyota brand. They are the best team that I've ever worked with in purchasing a vehicle, and I'm grateful that I had them working with and for me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to let people know the experience you had with us. You will always be in good hands with Ken, Lynn and Drew!