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Sales 9:00 AM - 8:00 PM
Service 7:00 AM - 6:00 PM
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 8:00 PM
Wed 9:00 AM - 8:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 7:00 PM
Sat 9:00 AM - 6:00 PM
Sun 11:00 AM - 4:00 PM
Mon 7:00 AM - 6:00 PM
Tue 7:00 AM - 6:00 PM
Wed 7:00 AM - 6:00 PM
Thu 7:00 AM - 6:00 PM
Fri 7:00 AM - 6:00 PM
Sat 7:30 AM - 4:00 PM
Sun Closed
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Reviews

4.1
206 lifetime reviews. Includes reviews of Lexus of Queens from DealerRater.com
  • Awsome Dealership!

    Service at Lexus of Queens I was ASTONISH! They have the ultimate best service and customer service. Everyone from when I pulled in to go inside t...

    Dealer Response

    Thank you so much for taking the time to let everyone know what a truly pleasurable experience you had while shopping for a car. I am so glad that...


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    Service at Lexus of Queens I was ASTONISH! They have the ultimate best service and customer service. Everyone from when I pulled in to go inside to check in all employees are extremely courteous & friendly .Andrew was my salesperson, I could not be more please with his excellent service. He was very friendly, Funny, Patience, and Upfront. He understood my situation and wanted to get me the best deal possible. It was very refreshing to deal with an Honest sales person. This is my 1st LEXUS, which was never my intention to buy, but to just shop around. What can I say with a smart and intelligent sales person like Andrew he makes anything possible :) . You will not find a service dealer who gives you better service, and listens to your needs and concerns. And the Icing on the cake for me was the Finance process ,It was extremely quick. And if you have any issues with your car they will even give you a loaner free until they fix your car. " Really Top Notch Service". The good thing about this dealership is they really care for their customer needs while waiting to be attended to. Their waiting room is very welcoming and is packed with snacks, sodas, water, cappuccino machine, and candy bars to meet their customer needs. They aim to PLEASE!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you so much for taking the time to let everyone know what a truly pleasurable experience you had while shopping for a car. I am so glad that Matthew, along with our entire team, made you feel so comfortable that you purchased a Lexus that same day, while your intention was to just shop around. Providing our guests with the "Lexus experience" that you mentioned is very important to us. It is what hopefully makes us stand out when the decision comes down to what car to buy and from whom! We know you had many choices as to where to get your Lexus so we truly appreciate that you chose us. Please don't hesitate to let us know if we can be of any further assistance. Thank you once again and please enjoy your new Lexus for many,many miles. Ken Wartel, General Manager.


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  • upsetting.

    i went to the dealer to potentially purchase a used car. my current car is in the process of being sold. when i got the the front desk treated me ...


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    i went to the dealer to potentially purchase a used car. my current car is in the process of being sold. when i got the the front desk treated me somewhat ok. the sales man started out to be "cool" told him that if he can get my car in a trade and pay it off i can take the car possible right there and then. he was cool went to management I'm guessing. i walked in the dealer to return the car i was interested in and see what deal i could get. when i walked in i was being judged. they were "profiling" me stating "you think some dressed like that would ever buy a car. if so you think he would be driving it...no he would have a chauffeur". really this is how they are going to treat someone who is ready to buy the car. (i even stated to the sales man i just got out of work so please excuse my appearance).

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Don't Service your car here
    April 6, 2017

    Don't Service your car here...


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    Don't Service your car here...

    Does not recommend this dealer
    Came in for service or repair

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Service & Repair

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About Our Dealership

Dealer on Cars.com since December 2006

Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.

"Lexus of Queens Serves New York City and the tri-state area with New and Used Luxury Cars"