Lexus of Queens

Service at Lexus of Queens I was ASTONISH! They have the ultimate best service and customer service. Everyone from when I pulled in to go inside to check in all employees are extremely courteous & friendly .Andrew was my salesperson, I could not be more please with his excellent service. He was very friendly, Funny, Patience, and Upfront. He understood my situation and wanted to get me the best deal possible. It was very refreshing to deal with an Honest sales person. This is my 1st LEXUS, which was never my intention to buy, but to just shop around. What can I say with a smart and intelligent sales person like Andrew he makes anything possible :) . You will not find a service dealer who gives you better service, and listens to your needs and concerns. And the Icing on the cake for me was the Finance process ,It was extremely quick. And if you have any issues with your car they will even give you a loaner free until they fix your car. " Really Top Notch Service". The good thing about this dealership is they really care for their customer needs while waiting to be attended to. Their waiting room is very welcoming and is packed with snacks, sodas, water, cappuccino machine, and candy bars to meet their customer needs. They aim to PLEASE!

not really professionaln not really customer satisfaction s she tried to give negative information about lexus of manhattan,

Lexus Of Queens, hands down one of the best dealership I ever deal with and had the pleasure of doing business with. 1st of all I would like to apologized of putting a review before with a wrong sales rep name, It was Matthew Villacis instead of Andrew. Matthew Villacis was my salesperson, he went above & beyond his duties making sure I was informed & taken care of, throughout the entire process. I never once felt rushed or pressured to make a decision. He gave me honest opinions & a quote that I was satisfied with, even though my intention was to never buy a car ,but to just shop around. He was very friendly, Funny, Upfront & patient. I could not be more please with his Excellent service & for me it was very refreshing to deal with an honest salesperson who understood my concerns. And if you have any issues with your car they will give you a loaner free while they fix your car. " Really Top Notch" The icing on the cake for me was the Finance Processing it was extremely quick I was astonished. My experience here made me believe in the Lexus Brand. Everyone was extremely helpful with a smile at every turn. their waiting room was very welcoming with packs of snacks, sodas, water, cappuccino machine, and candy cars to meet their customer needs while waiting to be attended to. Having someone hold a door, to the amount of details, that is put into making sure their clients enjoy every moment, of the Lexus dealership experience.