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Lexus of Queens

4.8 out of 5 4.8
Rectangle 48
Sales 9:00 AM - 7:00 PM
Service 7:00 AM - 6:00 PM

Lexus of Queens Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 7:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

11:00 AM - 4:00 PM

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

7:30 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since December 2006

Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning

...

and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.

"Lexus of Queens Serves New York City and the tri-state area with New and Used Luxury Cars"

Sell & Trade

Sell or Trade-in Your Car for Cash
Dealers are constantly looking for used inventory. Request an appraisal to find the cash or trade-in value of your car.
Request an Appraisal

Service

Brake Inspection

Complimentary

Brake Diagnosis

Complimentary

Car Wash

Complimentary

Multi-Point Inspection

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
523 lifetime reviews. Includes reviews of Lexus of Queens from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 16, 2019

    I didn't know what to expect when I went in to look but immediately everyone was very friendly and accommodating! Then I met Gohar who was beyond friendly... and I appreciated her confidence and personable attention! She was very professional and honest, which is hard to find in sales at times! Kudos to this dealership for encouraging a friendly and supportive atmosphere! Yes, I left with an NX 300 lease!

    5.0 out of 5
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    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Good morning,I would like to thank you for taking the time to provide your kind feedback and recommendation on DealerRater.com. It was my pleasure to ...have assisted you with your vehicle purchasing needs. I am happy to read that you were satisfied with the experience in which I provided you, and I wish you many happy miles in your new Lexus NX 300! If you should require further help with anything vehicle related, please feel free to contact me at, (718) 392-7500.Gohar Arustamyan Lexus of Queens


    Worked with:
    Gohar Arustamyan

    Sales Consultant

    (5.0) 120 reviews

  • 5.0 out of 5
    October 15, 2019

    Yesterday I got NX 300 for lease . Gohar was my sales person She is very professional and friendly and had a great attitude throughout the process She... found exact car I looked for..l got a very good treatment from everyone involved in the sale process. Great job

    5.0 out of 5
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    5.0 out of 5
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    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Good morning Yakov,I would like to thank you for taking the time to provide your kind feedback and recommendation on DealerRater.com. It was my pleasu...re to have assisted you with your vehicle purchasing needs. I am happy to read that you were satisfied with the experience in which I provided you, and I wish you many happy miles in your new Lexus NX 300! If you should require further help with anything vehicle related, please feel free to contact me at, (718) 392-7500.Gohar Arustamyan Lexus of Queens


    Worked with:
    Gohar Arustamyan

    Sales Consultant

    (5.0) 120 reviews

  • March 16, 2016

    Service at Lexus of Queens I was ASTONISH! They have the ultimate best service and customer service. Everyone from when I pulled in to go inside to check... in all employees are extremely courteous & friendly .Andrew was my salesperson, I could not be more please with his excellent service. He was very friendly, Funny, Patience, and Upfront. He understood my situation and wanted to get me the best deal possible. It was very refreshing to deal with an Honest sales person. This is my 1st LEXUS, which was never my intention to buy, but to just shop around. What can I say with a smart and intelligent sales person like Andrew he makes anything possible :) . You will not find a service dealer who gives you better service, and listens to your needs and concerns. And the Icing on the cake for me was the Finance process ,It was extremely quick. And if you have any issues with your car they will even give you a loaner free until they fix your car. " Really Top Notch Service". The good thing about this dealership is they really care for their customer needs while waiting to be attended to. Their waiting room is very welcoming and is packed with snacks, sodas, water, cappuccino machine, and candy bars to meet their customer needs. They aim to PLEASE!

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you so much for taking the time to let everyone know what a truly pleasurable experience you had while shopping for a car. I am so glad that Ma...tthew, along with our entire team, made you feel so comfortable that you purchased a Lexus that same day, while your intention was to just shop around. Providing our guests with the "Lexus experience" that you mentioned is very important to us. It is what hopefully makes us stand out when the decision comes down to what car to buy and from whom! We know you had many choices as to where to get your Lexus so we truly appreciate that you chose us. Please don't hesitate to let us know if we can be of any further assistance. Thank you once again and please enjoy your new Lexus for many,many miles. Ken Wartel, General Manager.

  • 5.0 out of 5
    October 11, 2019

    My wife and I were in the market for an SUV as our lease on the IS was ending. Dmitry was extremely helpful in our search and ensured we were well taken... care of. He was able to find us the exact NX we wanted (color and features). I would highly recommend working with Dmitry if you're in the market for a new vehicle. He will make sure you get a good deal and find the perfect fit. Lexus of Queens will be our go-to dealership moving forward. Thanks again for the excellent customer service. We look forward to building on this relationship for years to come. Best, Parth

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Good morning Parth,I would like to thank you for taking the time to provide your kind feedback and recommendation on DealerRater.com. It was my pleasu...re to have assisted you with your vehicle purchasing needs. I am happy to read that you and your wife were satisfied with the experience in which I provided you, and I wish you both the best of luck with your new Lexus NX 300! If you should require further help with anything vehicle related, please feel free to contact me at, (718) 392-7500.Dmitry Bargraser Lexus of Queens


    Worked with:
    Dmitry Bargraser

    Sales Consultant

    (5.0) 87 reviews

  • 4.0 out of 5
    October 9, 2019

    Kunal and Dmitry went above and beyond to fulfill my needs in my car hunt. They both were very polite and cooperative and had great knowledge of each vehicle... they presented.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Good afternoon,I would like to thank you for taking the time to provide your kind feedback and recommendation on DealerRater.com. It was our pleasure ...to have assisted you with your vehicle purchasing needs. I am happy to read that you were satisfied with the experience in which Kunal and I provided you, and we wish you the best of luck with your new car! If you should require further help with anything vehicle related, please feel free to contact me at, (718) 392-7500.Dmitry Bargraser Lexus of Queens


    Worked with:
    Dmitry Bargraser

    Sales Consultant

    (5.0) 87 reviews

    Kunal Laheja

    Sales Consultant

    (4.9) 13 reviews

  • 5.0 out of 5
    October 8, 2019

    I had an amazing and pleasant time. Gohar was very attentive with me and she made sure I received what I was looking for. She got me a good deal on a car... and love the results. This is def the start of a good business relationship with Lexus.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Good afternoon,I would like to thank you for taking the time to provide your kind feedback and recommendation on DealerRater.com. It was my pleasure t...o have assisted you with your vehicle purchasing needs. I am happy to read that you were satisfied with the experience in which I provided you, and I wish you many happy miles in your new car! If you should require further help with anything vehicle related, please feel free to contact me at, (718) 392-7500.Gohar Arustamyan Lexus of Queens


    Worked with:
    Gohar Arustamyan

    Sales Consultant

    (5.0) 120 reviews

  • 5.0 out of 5
    October 3, 2019

    Process was easy and Dmitry was not too pushy. Would definitely recommend to friends and family. Overall very satisfied and will use again. Five stars....

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Good afternoon Jay,I would like to thank you for taking the time to provide your kind feedback and recommendation on DealerRater.com. It was my pleasu...re to have assisted you with your vehicle purchasing needs. I am happy to read that you were satisfied with the experience in which I provided you, and I wish you the best of luck with your new car! If you should require further help with anything vehicle related, please feel free to contact me at, (718) 392-7500.Dmitry Bargraser Lexus of Queens


    Worked with:
    Dmitry Bargraser

    Sales Consultant

    (5.0) 87 reviews

  • 5.0 out of 5
    October 3, 2019

    Excellent dealership. Brian Zhang helped us thru the process of purchasing a used RX 350. I highly recommend him. He went out of his way and furfilled... all our concerns, to make the process a satisfying experence.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Good morning,I would like to thank you for taking the time to provide your kind feedback and recommendation on DealerRater.com. It was my pleasure to ...have assisted you with your vehicle purchasing needs. I am happy to read that you were satisfied with the experience in which I provided you, and I wish the both of you the best of luck with your Pre-Owned Lexus RX 350! If you should require further help with anything vehicle related, please feel free to contact me at, (718) 392-7500.Brian Zhang Lexus of Queens

  • 5.0 out of 5
    September 26, 2019

    Brian was excellent during the whole process of me acquiring an NX. From the start, I let him know of what I wanted in terms of the car, options, and terms.... He made sure that each one of those are met, and then some. He explained all the contracts and processes well, made sure that I know everything that I should, and simply just be transparent and clear about everything. Excellent service when I'm in the showroom, and even when contacting him at any time for any questions I have. He accommodated my schedule and stayed even after hours to help with the process or explaining car features. Highly recommend him and this dealer if you're looking for a lexus.

    5.0 out of 5
    Customer Service
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Good morning Mr. Hermogenes,I would like to thank you for taking the time to provide your kind feedback and recommendation on DealerRater.com. It was ...my pleasure to have assisted you with your vehicle purchasing needs. I am happy to read that you were satisfied with the experience in which I provided you, and I wish you the best of luck with your new Lexus NX 300! If you should require further help with anything vehicle related, please feel free to contact me at, (718) 392-7500.Brian Zhang Lexus of Queens

  • 5.0 out of 5
    September 26, 2019

    This was my first time buying a car. I worked with Gohar and she helped in all aspects, she was very responsive, answered all my questions, worked with... me from beginning to end. I also worked with Greg and it was truly a great car buying experience. Gohar and Greg were both very professional and truly cared about my needs while buying this car. Would definitely recommend!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Good afternoon Dominika,I would like to thank you for taking the time to provide your kind feedback and recommendation on DealerRater.com. It was our ...pleasure to have assisted you with your first vehicle purchasing. I am happy to read that you were satisfied with the experience in which Greg and I provided you, and we wish you many happy miles in your new car! If you should require further help with anything vehicle related, please feel free to contact me at, (718) 392-7500.Gohar Arustamyan Lexus of Queens


    Worked with:
    Gohar Arustamyan

    Sales Consultant

    (5.0) 120 reviews

    GREG ROJEK

    PRE OWNED MANAGER

    (4.6) 10 reviews

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