Reviews
Me and my wife were shopping for rx 350 and I am glad we
Me and my wife were shopping for rx 350 and I am glad we met Alex.Professional and nice guy overall.
Me and my wife were shopping for rx 350 and I am glad we
Me and my wife were shopping for rx 350 and I am glad we met Alex.Professional and nice guy overall.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Good afternoon, I would like to thank you for providing your kind feedback and recommendation on DealerRater. It was a pleasure to assist you with your vehicle purchase. I am happy to learn that you were satisfied with your experience, and I wish you and your wife the best of luck with your new Lexus RX 350! If you should require further help with anything vehicle related, please feel free to contact me at (718) 680-2200. Alex Rabinovich Lexus of Brooklyn
He is the best Very helpful Thank for your help.
He is the best Very helpful Thank for your help. Nice to have business with him
He is the best Very helpful Thank for your help.
He is the best Very helpful Thank for your help. Nice to have business with him
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Good morning, Thank you for providing your thoughtful feedback and recommendation on DealerRater. It was my pleasure to assist you with your vehicle purchase. I am happy to learn that you had a positive experience, and I wish you the best of luck with your new car! If you should require further help with anything vehicle related, please feel free to contact me at (718) 680-2200. Felix Guralnik Lexus of Brooklyn
Thomas Hutton-mills is a excellent salesman very
Thomas Hutton-mills is a excellent salesman very knowledgable and helpful I would recommend him to anyone Brooklyn of Lexus is the best
Thomas Hutton-mills is a excellent salesman very
Thomas Hutton-mills is a excellent salesman very knowledgable and helpful I would recommend him to anyone Brooklyn of Lexus is the best
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Good morning, I would like to thank you for taking the time to provide your kind feedback and recommendation on DealerRater. I am happy to read that you had a great experience. It was my pleasure to assist you with your vehicle purchase, and I wish you the best of luck with your new car! If you should require further help with anything vehicle related, please feel free to contact me at (718) 680-2200. Thomas Hutton-Mills Lexus of Brooklyn
Travelled a long way and picked up a new Lexus GX550 Over
Travelled a long way and picked up a new Lexus GX550 Over Trail today. Daniel Snachez made the process of collection, paperwork and assimilation with car controls both pleasant and efficient. I'd been in contact with two other Lexus dealers in what was a 7-8 week search process for this car, so Brooklyn Lexus made it three. Both Daniel Sanchez and Chloe Ni were head and shoulders better in terms of delivering a positive customer experience than anything else I'd been exposed too. Their responsiveness was outstanding.
Travelled a long way and picked up a new Lexus GX550 Over
Travelled a long way and picked up a new Lexus GX550 Over Trail today. Daniel Snachez made the process of collection, paperwork and assimilation with car controls both pleasant and efficient. I'd been in contact with two other Lexus dealers in what was a 7-8 week search process for this car, so Brooklyn Lexus made it three. Both Daniel Sanchez and Chloe Ni were head and shoulders better in terms of delivering a positive customer experience than anything else I'd been exposed too. Their responsiveness was outstanding.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Good morning, I would like to thank you for taking the time to provide your kind feedback and recommendation on DealerRater. We enjoyed assisting you with your vehicle purchasing needs. Chloe and I are happy to learn that you were satisfied with the experience which we provided you, and we both wish you the best with your new Lexus GX 550 Overtrail! If you should require further help with anything vehicle related, please feel free to contact me at (718) 680-2200. Daniel Sanchez Lexus of Brooklyn
Had a great and Fair experience with this dealership.
Had a great and Fair experience with this dealership. Did not feel pressured or rushed they worked with me and were pretty honest. Thank you Omar, James and Gino.
Had a great and Fair experience with this dealership.
Had a great and Fair experience with this dealership. Did not feel pressured or rushed they worked with me and were pretty honest. Thank you Omar, James and Gino.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Good afternoon Ali, I would like to thank you for taking the time to provide your thoughtful feedback and recommendation on Cars.com. We enjoyed assisting you with your vehicle purchasing needs. Gino, James and I are thrilled to learn that you were satisfied with the experience which we provided you, and we all wish you the best of luck with your new car! If you should require further help with anything vehicle related, please feel free to contact me at (718) 680-2200. Omar Mau-Sane Kuo Lexus of Brooklyn
Mr. Carlos Lopez, at Lexus of Brooklyn is a great Finance
Mr. Carlos Lopez, at Lexus of Brooklyn is a great Finance Manager! I was buying a car for the first time and needed someone that was able to help explain the process. He was so personable and kind to my mother and I. He even told us about his experiences with the Lexus cars he has had. I was happy with the auto loan interest rate he was able to secure. If you are looking for someone sweet, polite, and proficient, please see Carlos.
Mr. Carlos Lopez, at Lexus of Brooklyn is a great Finance
Mr. Carlos Lopez, at Lexus of Brooklyn is a great Finance Manager! I was buying a car for the first time and needed someone that was able to help explain the process. He was so personable and kind to my mother and I. He even told us about his experiences with the Lexus cars he has had. I was happy with the auto loan interest rate he was able to secure. If you are looking for someone sweet, polite, and proficient, please see Carlos.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Good evening, Thank you for taking the time to provide your thoughtful feedback on DealerRater. It was our pleasure to assist you with your vehicle needs. I am thrilled to read that you had a positive experience with Alex and me! Should you require any further assistance, please do not hesitate to reach me at (718) 407-0700. Carlos Lopez Finance Manager Lexus of Brooklyn
Wilson is an exceptional consultant , very knowledgeable
Wilson is an exceptional consultant , very knowledgeable and well informed. He is always proactive in suggesting the best options for repair and maintenance. It’s been a pleasure to know him for the last few years and wish him the best!
Wilson is an exceptional consultant , very knowledgeable
Wilson is an exceptional consultant , very knowledgeable and well informed. He is always proactive in suggesting the best options for repair and maintenance. It’s been a pleasure to know him for the last few years and wish him the best!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Good morning, I would like to thank you for taking the time to provide your positive feedback on DealerRater. I enjoyed helping you with your vehicle's servicing needs. It is great to read that you were satisfied with the experience I provided you, and I wish you the best with your car! If you should require further help with anything vehicle related, please feel free to contact me at (718) 407-0700. Wilson Rolon Lexus of Brooklyn
I started my journey on leasing a 2025 Lexus RX 350 AWD
I started my journey on leasing a 2025 Lexus RX 350 AWD with Troy who replied to my email requesting a lease price on the 2025 RX 350 with several premium plus features included . Troy included a window sticker attachment of the car which included the premium plus options I was looking for and the exterior and interior colors I requested. He included the monthly payment and leasing term as well. When I contacted Troy to find out some further details he told me he would have Felix contact me who had more knowledge on the information I was requesting. Felix contacted me and I asked what the up front payment was and how more would the lease be if I added a running board. Felix obtained the new lease price with my addition added to it and we negotiated a price to lease the vehicle. I picked the car up 4 days later as they had to order and install the running board. From start to finish I had a wonderful experience with both Troy and Felix. Picking up the car was also a wonderful experience with no hitches.; I would truly recommend Troy and Felix if anyone wants to lease a car from Lexus of Brooklyn and my next lease will definitely be with Troy and Felix.
I started my journey on leasing a 2025 Lexus RX 350 AWD
I started my journey on leasing a 2025 Lexus RX 350 AWD with Troy who replied to my email requesting a lease price on the 2025 RX 350 with several premium plus features included . Troy included a window sticker attachment of the car which included the premium plus options I was looking for and the exterior and interior colors I requested. He included the monthly payment and leasing term as well. When I contacted Troy to find out some further details he told me he would have Felix contact me who had more knowledge on the information I was requesting. Felix contacted me and I asked what the up front payment was and how more would the lease be if I added a running board. Felix obtained the new lease price with my addition added to it and we negotiated a price to lease the vehicle. I picked the car up 4 days later as they had to order and install the running board. From start to finish I had a wonderful experience with both Troy and Felix. Picking up the car was also a wonderful experience with no hitches.; I would truly recommend Troy and Felix if anyone wants to lease a car from Lexus of Brooklyn and my next lease will definitely be with Troy and Felix.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Good afternoon John, I would like to thank you for sharing your positive feedback and recommendation on DealerRater. I enjoyed assisting you with your vehicle purchase. It is wonderful to hear that you were pleased with the service Felix and I provided you, and we both wish you the best of luck with your new Lexus RX 350 AWD! If you should require further help with anything vehicle related, please feel free to contact me at (718) 680-2200. Troy Esposito Lexus of Brooklyn
Alex is such an amazing representative, we’ve been with
Alex is such an amazing representative, we’ve been with him for 13 years, changed 5 cars throughout that time with one car better than the other! We highly recommend Alex to anyone who’s looking to lease or purchase from Lexus. He always found the perfect car for us in a quick amount of time, a true professional!
Alex is such an amazing representative, we’ve been with
Alex is such an amazing representative, we’ve been with him for 13 years, changed 5 cars throughout that time with one car better than the other! We highly recommend Alex to anyone who’s looking to lease or purchase from Lexus. He always found the perfect car for us in a quick amount of time, a true professional!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Good evening Anna, I would like to thank you for taking the time to provide your kind feedback and recommendation on DealerRater. I enjoyed helping you with your vehicle purchasing needs. It is great to read that you were satisfied with the experience which I provided you, and I wish you and Hayk all the best with your new car! If you should require further help with anything vehicle related, please feel free to reach me at (718) 680-2200. Alex Rabinovich Lexus of Brooklyn
Put a hard inquiry on my credit report and then sold the
Put a hard inquiry on my credit report and then sold the vehicle out from under me.
Put a hard inquiry on my credit report and then sold the
Put a hard inquiry on my credit report and then sold the vehicle out from under me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car