Thank you. Your email has been sent to the dealer.

Share 
Sales 11:00 AM - 4:00 PM
Service Closed
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 8:00 PM
Wed 9:00 AM - 8:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 6:00 PM
Sat 9:00 AM - 6:00 PM
Sun 11:00 AM - 4:00 PM
Mon 7:00 AM - 6:00 PM
Tue 7:00 AM - 6:00 PM
Wed 7:00 AM - 6:00 PM
Thu 7:00 AM - 6:00 PM
Fri 7:00 AM - 6:00 PM
Sat 6:30 AM - 3:00 PM
Sun Closed
{{currentIndex + 1}} of 3

Reviews

4.3
234 lifetime reviews. Includes reviews of Lexus of Brooklyn from DealerRater.com
  • Best car-buying experience I ever had

    Met them at a charity event in the community 5 years earlier. The extent of their pitch was - "If you ever need us, we're here." When it WAS time ...


    Show Full Review

    Met them at a charity event in the community 5 years earlier. The extent of their pitch was - "If you ever need us, we're here." When it WAS time for a new car, I checked out other models and dealerships, but I was welcomed as an old friend by Bay Ridge Lexus. NO hard sell, all information accurtae, and a great price.. Service since has been outstanding, always going above and beyond what is required. I have recoomended them to ANYONE intertested in a Lexus, new or used.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    3 people out of 7 found this review helpful. Did you?

    Hide Full Review
  • POOR Customer Service

    The amount of unprofessionalism and Customer service I experienced trying to buy a car is just plain SICK. I cannot train the staff. But I do have...

    Dealer Response

    I am sorry to learn of your frustrations, as I take customer satisfaction very seriously. I will be speaking with my team, in order to gather addi...


    Show Full Review

    The amount of unprofessionalism and Customer service I experienced trying to buy a car is just plain SICK. I cannot train the staff. But I do have a choice where I spend my MONEY and it will not be at LEXUS OF BROOKLYN..

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    I am sorry to learn of your frustrations, as I take customer satisfaction very seriously. I will be speaking with my team, in order to gather additional information on this matter and will be making any appropriate adjustments. If you would like to discus your concerns in further detail, please feel free to contact me at, (718) 680-2200. Eugene Woods General Manager Lexus of Brooklyn


    Hide Full Review
  • Great experience !
    March 31, 2017

    I originally bought my wife an RX lexus and Thomas Hutton-mills was my salesman. Not for one second did I feel pressured or was anyone pushing me ...

    Lexus of Brooklyn

    Thank you for taking the time to provide your feedback and recommendation, it was my pleasure to have assisted you and your wife with your vehicle...


    Show Full Review

    I originally bought my wife an RX lexus and Thomas Hutton-mills was my salesman. Not for one second did I feel pressured or was anyone pushing me at all. Thomas went above and beyond to accommodate me. He gave me many different options without feeling pressurred or hassled . He did such an amazing job and made the overall experience so great that a week later I decided to buy myself a 2017 GS lexus for myself! If anyone is looking for a Lexus go visit Thomas over at lexus of Brooklyn, you will be very pleased !

    Does recommend this dealer
    Lexus of Brooklyn

    Thank you for taking the time to provide your feedback and recommendation, it was my pleasure to have assisted you and your wife with your vehicle needs. I am happy to learn that you were satisfied with the experience in which I provided you with and I wish you both luck with your new Lexus RX and GS! If you should require further help with anything related to your cars, please feel free to contact time at, (718) 680-2200. Thomas Hutton-Mills Lexus of Brooklyn


    Hide Full Review
Read All Reviews

Service & Repair

About Our Dealership

Dealer on Cars.com since March 2007

Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.

"See why our customers buy a Lexus from Bay Ridge Lexus."