Lexus of Brooklyn

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4.4
(585 reviews)
Visit Lexus of Brooklyn
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Service Sales
Monday 7:00am–6:00pm 9:00am–6:00pm
Tuesday 7:00am–6:00pm 9:00am–6:00pm
Wednesday 7:00am–6:00pm 9:00am–6:00pm
Thursday 7:00am–6:00pm 9:00am–6:00pm
Friday 7:00am–6:00pm 9:00am–6:00pm
Saturday 6:30am–3:00pm 9:00am–5:00pm
Sunday Closed Closed
New (866) 513-5746 (866) 513-5746
Used (866) 495-0758 (866) 495-0758
Service (718) 578-4366 (718) 578-4366

Inventory

See all 163 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since March 2007.
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus to have your vehicle serviced or to arrange financing we are committed to providing a Lexus experience that keeps you coming back.
See why our customers buy a Lexus from Lexus of Brooklyn.

Service center

Phone number (718) 578-4366

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
6:30am–3:00pm
Sunday
Closed

Meet our employees

View all 24 employees View less employees

Reviews

4.4
(585 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews. Includes reviews of Lexus of Brooklyn from DealerRater.

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5.0

I had an accident with my Lexus RX 2021 and decided to do

I had an accident with my Lexus RX 2021 and decided to do bodywork with the Brooklyn Lexus dealership. Bodyshop owner Anthony from Culver Collision performed work. I can not be more pleased with this shop's professional service, responsiveness, and work quality. I do not wish you to have an accident, but I strongly recommend Anthony as a service provider if you need it.

Dealer response

Good afternoon, I would like to thank you for taking the time to provide your kind feedback on DealerRater.com. It was our pleasure to have assisted you with your vehicle needs. I am happy to read that you were satisfied with the experience which you received, and I wish you continued luck with your Lexus RX 350 car! If you should require further help with anything vehicle related, please feel free to contact me at, (718) 680-2200. Eugene Woods General Manager Lexus of Brooklyn

1.0

Overall bad.

Overall bad. The sales person who had me sign papers didn’t explain any of the sheets without me asking “what is this”, he also incorrectly explained the features of the GX I bought (said it didn’t have a touchscreen and that the captain chairs don’t fold flat). Lastly, it took them two weeks after I bought the GX to refund the $1k payment I put down to hold the vehicle, when they said it would take a day or two. There was no premier Lexus experience there should have been.

5.0

Carlos was absolutely fantastic.

Carlos was absolutely fantastic. I was never a fan of dealerships but he made the whole experience painless, quick, and easy. He answered all of my questions (dozens) and responded to my messages promptly. I hope to do business with him again.

Dealer response

Good afternoon, I would like to thank you for taking the time to provide your kind feedback on DealerRater.com. It was my pleasure to have assisted you with your vehicle purchasing needs. I am happy to read that you were satisfied with the experience in which I provided you, and I wish you the best of luck with your new car! If you should require further help with anything vehicle related, please feel free to contact me at, (718) 680-2200. Carlos Lopez Lexus of Brooklyn

5.0

I am very satisfied with the customer service that I was...

I am very satisfied with the customer service that I was provided with by Rochelle Kruithoff.

Dealer response

Good morning Henry, I would like to thank you for taking the time to provide your kind feedback and recommendation on DealerRater.com. It was my pleasure to have assisted you with your vehicle's servicing needs. I am happy to read that you were satisfied with the experience in which I provided you, and I wish you continued luck with your Lexus GX 460! If you should require further help with anything else vehicle related, please feel free to contact me at, (718) 680-2200. Rochelle Kruithoff Lexus of Brooklyn

5.0

I am very satisfied with the customer service that...

I am very satisfied with the customer service that Rochelle Kruithoff had provided for me.

Dealer response

Good morning, I would like to thank you for taking the time to provide your kind feedback and recommendation on DealerRater.com. It was my pleasure to have assisted you with your vehicle's servicing needs. I am happy to read that you were satisfied with the experience in which I provided you, and I wish you continued luck with your car! If you should require further help with anything else vehicle related, please feel free to contact me at, (718) 680-2200. Rochelle Kruithoff Lexus of Brooklyn

5.0

I'm always happy to go to this dealership. Rochelle the...

I'm always happy to go to this dealership. Rochelle the service advisor is always helpful and respectful, she makes you feel comfortable and always return your calls.

Dealer response

Good morning, I would like to thank you for taking the time to provide your kind feedback and recommendation on DealerRater.com. It was my pleasure to have assisted you with your vehicle's servicing needs. I am happy to read that you were satisfied with the experience in which I provided you, and I wish you continued luck with your car! If you should require further help with anything else vehicle related, please feel free to contact me at, (718) 680-2200. Rochelle Kruithoff Lexus of Brooklyn

5.0

I worked with, Abe Shrief helped me save money. I got the...

I worked with, Abe Shrief helped me save money. I got the exact deal I wanted. The process was simple and my family loves our new vehicle. They were friendly. Communication was great and I highly recommend this dealership.

Dealer response

Good evening, I would like to thank you for taking the time to provide your kind feedback and recommendation on DealerRater.com. It was my pleasure to have assisted you with your vehicle purchasing needs. I am happy to read that you were satisfied with the experience in which I provided you, and I wish you and your family the best of luck with your new car! If you should require further help with anything else vehicle related, please feel free to contact me at, (718) 680-2200. Abe Shrief Lexus of Brooklyn

5.0

This dealership has such a welcoming atmosphere, but also...

This dealership has such a welcoming atmosphere, but also has the most attentive consultants. My consultant, Abe got me the perfect car. He was professional and honest. He gave me an excellent deal and I’m extremely happy with my purchase! I highly recommend this dealership.

Dealer response

Good afternoon, I would like to thank you for taking the time to provide your kind feedback and recommendation on DealerRater.com. It was my pleasure to have assisted you with your vehicle purchasing needs. I am happy to read that you were satisfied with the experience in which I provided you, and I wish you the best of luck with your new car! If you should require further help with anything else vehicle related, please feel free to contact me at, (718) 680-2200. Abe Shrief Lexus of Brooklyn

1.0

#NX3002021AVOID AVOID AVOID Lexus!!!!!!!!!.............

#NX3002021 AVOID AVOID AVOID Lexus!!!!!!!!!.......... It's Luxury Car with Luxury Scams... . BROOKLYN DEALERSHIP IS COMPLITLY BS!!! The manager Abraham is A Moron and a clown, I send Complain to Lexus National Headquarters, For the Behavior and the BS SERVICE I GOT FROM YOUR EMPLOYEES ABRAHAM (MANAGER) & JONATHAN (SALEPERSON) ABSOLUTELY UNACCAPTABLE & DISSRESPECFULL... LOOKING TO GET SOLUTION ‐-------> ASSAP! <------- There are laws and regulations they can not do what ever Tha F*xx they want I had an Absolutely disaster EXPERIMENTS with your Bay ridge Location, In Brooklyn. You should reconsider who you are hiring to represent the face of a Luxury company! The sales Person "Jonathan" and the manager "Abraham".... they both are scammers!

4.5

I just got my Rx 350 from Lexus Brooklyn. My wife loves...

I just got my Rx 350 from Lexus Brooklyn. My wife loves the Lexus so much. When we arrived at the Lexus Brooklyn, Abe Shrief gave us a service and the deal to help us save money and great value for my old car. I recommend the Abe Shrief to everyone who is looking for the Lexus in NY! He is the need and great person I meet in a car dealer I saw.

Dealer response

Good morning Mr. Guo, I would like to thank you for taking the time to provide your kind feedback and recommendation on DealerRater.com. It was my pleasure to have assisted you with your vehicle purchasing needs. I am happy to read that you were satisfied with the experience in which I provided you, and I wish you and your wife the best of luck with your new Lexus RX 350! If you should require further help with anything else vehicle related, please feel free to contact me at, (718) 680-2200. Abe Shrief Lexus of Brooklyn

Read all 585 reviews