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Sherman Dodge Chrysler Jeep RAM

(2,017 reviews)
Visit Sherman Dodge Chrysler Jeep RAM
Sales hours: 9:00am to 8:00pm
Service hours: 6:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 6:00am–6:00pm
Tuesday 9:00am–8:00pm 6:00am–6:00pm
Wednesday 9:00am–8:00pm 6:00am–6:00pm
Thursday 9:00am–8:00pm 6:00am–6:00pm
Friday 9:00am–8:00pm 6:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–5:00pm
Sunday Closed Closed
New (866) 591-2791 (866) 591-2791
Used (888) 860-5874 (888) 860-5874
Service (847) 440-3114 (847) 440-3114

Reviews

(2,017 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sherman Dodge Chrysler Jeep RAM from DealerRater.

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Jeep stops running after startup- remote inop am told to...

Jeep stops running after startup- remote inop am told to wait 2-3weeks for fix- now I’m forced to keep my foot on accelerator to build rpms before engine will run- 3 weeks for repair unacceptable

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

The representative that took care of me was great. Very...

The representative that took care of me was great. Very friendly and professional I will be back because he was so helpful. That’s all folks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Good service. Arrived for my 1 pm appointment and they...

Good service. Arrived for my 1 pm appointment and they had me out the door within a hour. Unfortunately too cold for them to wash my jeep!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Purchased a truck from you years ago and was pretty happy...

Purchased a truck from you years ago and was pretty happy with the experience. When I received a recall notice on another vechicle I figured you guys would cover the work just fine. In addition to the recall I asked them to do an additional repair. After dropping it off I received a call from the service department. He said the part would be $33. I thought great that seems reasonable. After telling me that he said there would be an hour of labor. I guess I should have asked what that would cost be. I'm guessing it was a five minute repair. well the $33 part turned into a bill over $200. I cant see into the future, but cant imagine ever stepping foot into the place again.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Love the service I always get at Sherman Dodge; however,...

Love the service I always get at Sherman Dodge; however, found the prices a bit high. Also I was unable to access your internet service in the waiting area. So I had to leave instead of working while I waited.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Sherman was amazing and gave me a great deal on my new...

Sherman was amazing and gave me a great deal on my new truck. Very kind and helpful staff helped me find my new car. Would recommend them to anyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Fraz in service is absolutely amazing He is always very...

Fraz in service is absolutely amazing He is always very straightforward displays great customer service and follows up 100% on all the service work that is done. I am extremely satisfied with Sherman Dodge and his service and I look forward to getting all my jeeps service done for the next 10 years with him Thanks Sam Tam Jeep Black and singer

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The overall experience was great. They were all very...

The overall experience was great. They were all very friendly. Took the time to work with my family and I. Will definitely recommend Sherman Dodge

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I bought a brand new 2021 Jeep Wrangler Unlimited here.I...

I bought a brand new 2021 Jeep Wrangler Unlimited here. I was pressured by my salesman into filling out the survey for the car so I did. The problem is my survey is inaccurate ( he told me give me perfect score) as I was pressured into filling it out. Before my BRAND NEW car even hit 200 miles it had been in the shop twice. A brand new car should not need to be serviced that quickly. Do not trust any of the positive reviews online as they refuse to remove them. BUY ELSEWHERE

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

It was really fast very quick didn’t have to wait long so...

It was really fast very quick didn’t have to wait long so it was in and out love that thank you again the best

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.