Reviews
Jeep stops running after startup- remote inop am told to...
Jeep stops running after startup- remote inop am told to wait 2-3weeks for fix- now I’m forced to keep my foot on accelerator to build rpms before engine will run- 3 weeks for repair unacceptable
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
The representative that took care of me was great. Very...
The representative that took care of me was great. Very friendly and professional I will be back because he was so helpful. That’s all folks
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Good service. Arrived for my 1 pm appointment and they...
Good service. Arrived for my 1 pm appointment and they had me out the door within a hour. Unfortunately too cold for them to wash my jeep!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Purchased a truck from you years ago and was pretty happy...
Purchased a truck from you years ago and was pretty happy with the experience. When I received a recall notice on another vechicle I figured you guys would cover the work just fine. In addition to the recall I asked them to do an additional repair. After dropping it off I received a call from the service department. He said the part would be $33. I thought great that seems reasonable. After telling me that he said there would be an hour of labor. I guess I should have asked what that would cost be. I'm guessing it was a five minute repair. well the $33 part turned into a bill over $200. I cant see into the future, but cant imagine ever stepping foot into the place again.
- Customer service 1.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Love the service I always get at Sherman Dodge; however,...
Love the service I always get at Sherman Dodge; however, found the prices a bit high. Also I was unable to access your internet service in the waiting area. So I had to leave instead of working while I waited.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Sherman was amazing and gave me a great deal on my new...
Sherman was amazing and gave me a great deal on my new truck. Very kind and helpful staff helped me find my new car. Would recommend them to anyone!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Fraz in service is absolutely amazing He is always very...
Fraz in service is absolutely amazing He is always very straightforward displays great customer service and follows up 100% on all the service work that is done. I am extremely satisfied with Sherman Dodge and his service and I look forward to getting all my jeeps service done for the next 10 years with him Thanks Sam Tam Jeep Black and singer
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The overall experience was great. They were all very...
The overall experience was great. They were all very friendly. Took the time to work with my family and I. Will definitely recommend Sherman Dodge
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I bought a brand new 2021 Jeep Wrangler Unlimited here.I...
I bought a brand new 2021 Jeep Wrangler Unlimited here. I was pressured by my salesman into filling out the survey for the car so I did. The problem is my survey is inaccurate ( he told me give me perfect score) as I was pressured into filling it out. Before my BRAND NEW car even hit 200 miles it had been in the shop twice. A brand new car should not need to be serviced that quickly. Do not trust any of the positive reviews online as they refuse to remove them. BUY ELSEWHERE
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
It was really fast very quick didn’t have to wait long so...
It was really fast very quick didn’t have to wait long so it was in and out love that thank you again the best
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair