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BMW of Bayside

(1,038 reviews)
Sales hours: 9:00am to 8:30pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:30pm 7:30am–6:00pm
Tuesday 9:00am–8:30pm 7:30am–6:00pm
Wednesday 9:00am–8:30pm 7:30am–6:00pm
Thursday 9:00am–8:30pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–5:30pm 7:30am–5:30pm
Sunday 11:00am–4:00pm Closed

Reviews

(1,038 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BMW of Bayside from DealerRater.

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Service

Their customer service is excellent, specially Christine Park, she is my service advisor and every time I go there she make sure they do the work on my x5

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Excellent!

Excellent service from beginning to end. Very accommodating. Highly recommend Bayside BMW for all sales and services. Can't wait until next lease to come.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Bayside BMW rocks

Jennifer is my service advisor and she’s the best. She always helps me excellent person for my needs when I come here. She a keeper thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Exceptional service center experience

I received exceptional service center support while experiencing car issues while on vacation in New York. Jennifer Odato and her team worked hard to get the parts and labor taken care of in an extremely short timeline. Special thanks to the management on down for truly caring about the situation I was in and for going the extra mile to help me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Service

Wendy is an awesome service advisor. She always help me with my car. Whatever questions I have she can answer my questions. It’s great working with Wendy my

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Service

Wendy Ng is a great service advisor. She always help me with my car. Outstanding services. It’s a pleasure working with Wendy ng. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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new car purchase

Excellent customer service, smooth and wonderful overall experience. This is my 5th vehicle purchased at BMW of bayside all assisted by Shirley Chen. Excellent Service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Service

Wendy Ng is always helpful. I love working with her. She’s the best. Excellent service rep. I appreciate all her help. Thank you very much

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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"Dynamic Duo & Professional Sales Team"

Truly the best Team out there in the Luxury car brand. They made my purchase and lease return on my BMW 3 Series so effortless, They are an exceptional sales team full of years of product knowledge, and top notch customer service. The walkthrough on the new vehicle was made simple for me to understand and use, along with full explanation on all the new features my new car comes with. Highly recommend BMW of Bayside. Constantly Professional!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Exceptional sales team

My purchase of a new 2018 3 Series was made effortless, with excellent customer service, along with professional & exceptional product knowledge. Vehicle features were simplified for me during the delivery of my new vehicle, as was returning my old lease as well. I thank Shirley Chen and her assistant Priscilla for always being the best at what they do. Truly Professional

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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