Koeppel Nissan

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4.7
(805 reviews)
Visit Koeppel Nissan
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 6:00pm
View all hours
Service Sales
Monday 8:00am–6:00pm 9:00am–9:00pm
Tuesday 8:00am–6:00pm 9:00am–9:00pm
Wednesday 8:00am–6:00pm 9:00am–9:00pm
Thursday 8:00am–6:00pm 9:00am–9:00pm
Friday 8:00am–6:00pm 9:00am–7:00pm
Saturday 8:00am–3:00pm 9:00am–7:00pm
Sunday Closed 11:00am–5:00pm
New (718) 577-1730 (718) 577-1730
Used (888) 963-3814 (888) 963-3814
Service (888) 969-8736 (888) 969-8736

Inventory

See all 149 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since January 2020.
For over 30 years Koeppel Nissan has been the only BBB rated A+ dealer in NYC. That is a tough accomplishment and it means you can trust Koeppel Nissan! If you value low prices and variety in high-quality vehicles Koeppel is the first and last place you will need to shop for a new or used Nissan. The team at Koeppel Nissan is proud to serve the community and would like to have the chance to earn your business. Call email or come in today. You will be glad you did!
The Only BBB rated A+ dealer in NYC. You can trust Koeppel Nissan. A business built on trust for 75 years!

Service center

Phone number (888) 969-8736

Service hours

Monday
8:00am–6:00pm
Tuesday
8:00am–6:00pm
Wednesday
8:00am–6:00pm
Thursday
8:00am–6:00pm
Friday
8:00am–6:00pm
Saturday
8:00am–3:00pm
Sunday
Closed

Meet our employees

View all 30 employees View less employees

Reviews

4.7
(805 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews. Includes reviews of Koeppel Nissan from DealerRater.

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Write a review
1.0

I brought my truck for a trade.

I brought my truck for a trade. They offered "max. $25K" while the same afternoon I got $33K from Carmax. Please take my experience into consideration.

Dealer response

Thank you for your insightful review.

5.0

I'm still in the process of purchasing but Nash was so...

I'm still in the process of purchasing but Nash was so very professional. He made me so comfortable and didn't hesitate to answer every question. He was patient and if he didn't have the answer he looked it up immediately. If I repeated a question, he didn't become impatient he simply reassured me through every step. He's absolutely amazing

Dealer response

Good morning Jaycyntha. Thank you for taking the time to post your *5 Star* review. Nash and I appreciate your support. Safe travels, John K. jknoesel@koeppelautogroup.com

1.0

Poor online service

Terrible online service. I tried to schedule a recall with them and they never got back to be. When I went into the store, they gave me an answer right away

Dealer response

Good morning. Please contact me at 718-898-7800 x337 or jknoesel@koeppelautogroup.com to assure future ease with making a service appointment. Thanks, John K.

4.5

Excellent service. Adrian Regalado was very kind. He gave...

Excellent service. Adrian Regalado was very kind. He gave us all the information. Very transparent guy. He helped us with all the process. Congratations Adrián!

Dealer response

Good morning Xalmon1. Thank you for taking the time to post your exceptional review. Adrian and I appreciate your support. Please let me know if you ever need help with servicing your vehicle. Regards, John K. jknoesel@koeppelautogroup.com

2.5

started out great then failed

The sales process was easy. They don't try to add on shady extra fees which is great. But they misled me on a recall which took a month instead of 2-3 days. I wish they had just been upfront about not knowing how long the part would take. Then, when I was finally able to get the car, they realized they did not have a spare key. They had a whole extra month after I made a deposit to confirm they had everything ready. I was forced to take off work and drive 2 hours to Garden City to get a spare key. Once they had my money, all customer service flew out the window. Very dissapointed.

Dealer response

Hi Ms. Bargeron, I just left you a voice mail. Please contact me at 718-885-8000 x337 or jknoesel@koeppelautogroup.com. Thank you, John Knoesel

5.0

Everybody in Koeppel Nissan are awesome great expe

I really have amazing experience in Koeppel Nissan léase a new rogue 2021 especially with the big help of Danny colon he is very professional big thanks to him and Luis from finance department.

Dealer response

Good morning Rassiel. Thank you for your exceptional response. Danny, Luis and I appreciate your support! Please let me know if you ever need help with servicing your Rogue Sport. Regards, John Knoesel 718-898-7800 x337 jknoesel@koeppelautogroup.com

5.0

I will like to say I have great experience a Koeppel...

I will like to say I have great experience a Koeppel Nissan in léase a new rogue 2021 platinum I want say big thanks to Danny Colon he is very professional I’m very happy with my new Nissan Rogue platinum 2021 I really recommend Danny colon if you are interested in you next lease or purchase he is going to help you very happy and professional Best Rassiell c

Dealer response

Good morning Rassiel. Thank you for taking the time to post your *5 Star* review. Danny and I appreciate your support. Please let me know if you ever need help with servicing your Rogue. Regards, John K. jknoesel@koeppelautogroup.com

5.0

Mr. Mahmood Bhuiyan made my experience at Koeppel Nissan...

Mr. Mahmood Bhuiyan made my experience at Koeppel Nissan a terrific one! I absolutely love my Rogue Sport and he made my experience of buying a car a pleasurable one. I will recommend this salesman and dealership to all my friends and family!

Dealer response

Good morning. Thank you for taking the time to post your *5 Star* review. Mahmood and I appreciate your support. Please let me know if you ever need help with servicing your Rogue Sport. Regards, John K. jknoesel@koeppelautogroup.com

Consumer response

Thank you, I will!

5.0

Mr. Danny Colon was very helpful . He made us feel very...

Mr. Danny Colon was very helpful . He made us feel very comfortable and he answer all my questions. He understood our needs. Highly recommended. Family members shall follow.

Dealer response

Good morning. Thank you for taking the time to post your *5 Star* review. Danny and I appreciate your support. Please let me know if you ever need help with servicing your vehicle. Regards, John K. jknoesel@koeppelautogroup.com

4.6

Raul- Best of the best person to deal when you are...

Raul- Best of the best person to deal when you are looking for car from Nissan . He was really helpful during the whole process, get me the car fits all my needs. He really work on CUSTOMER satisfaction . Thank you Raul and all the team from Koeppel Nissan! I love my 2021 rogue sport .

Dealer response

Good morning Dorphub25. Thank you for taking the time to post your exceptional review. We appreciate your support. Please let me know if you ever need help with servicing your Rogue Sport. Regards, John K. jknoesel@koeppelautogroup.co

Read all 805 reviews