Reviews
This is by far the best dealership experience I have ever
This is by far the best dealership experience I have ever had. I’m 67. I purchased my Z at this dealership. I traveled from Maine because of the ratings, the deal and the treatment I got over the phone and in person. Joe Clem, sales manager and Alexander Galo- finance and Mohammad Ramadan made the buying experience smooth and professional. I’ve purchased several new cars in my 67 years- this was worth the 600 mile round trip. Sincere and transparent.
This is by far the best dealership experience I have ever
This is by far the best dealership experience I have ever had. I’m 67. I purchased my Z at this dealership. I traveled from Maine because of the ratings, the deal and the treatment I got over the phone and in person. Joe Clem, sales manager and Alexander Galo- finance and Mohammad Ramadan made the buying experience smooth and professional. I’ve purchased several new cars in my 67 years- this was worth the 600 mile round trip. Sincere and transparent.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Good Afternoon, Thank you for taking the time to post your *5 Star* review. We're very happy to hear that you had an excellent experience, your satisfaction is top priority! We appreciate your kind words & positive feedback regarding Alexander Galo, Joe Clem, and Mohammad Ramadan. We look forward to seeing you again, safe travels! Best Regards, Sharea Ellerby - sellerby@koeppelautogroup.com
This is by far the best dealership experience I have ever
This is by far the best dealership experience I have ever had. I’m 67. I purchased my Z at this dealership. I traveled from Maine because of the ratings, the deal and the treatment I got over the phone and in person. Joe Clem, sales manager and Alexander Galo- finance and Mohammad Ramadan made the buying experience smooth and professional. I’ve purchased several new cars in my 67 years- this was worth the 600 mile round trip. Sincere and transparent.
This is by far the best dealership experience I have ever
This is by far the best dealership experience I have ever had. I’m 67. I purchased my Z at this dealership. I traveled from Maine because of the ratings, the deal and the treatment I got over the phone and in person. Joe Clem, sales manager and Alexander Galo- finance and Mohammad Ramadan made the buying experience smooth and professional. I’ve purchased several new cars in my 67 years- this was worth the 600 mile round trip. Sincere and transparent.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Good morning, JVR, Thank you for taking the time to post your *5 Star* review. Joe, Alexander, Mohammad and I appreciate your support. Safe travels, S.Ellerby- sellerby@koeppelautogroup.com
I was searching for a vehicle couple of months ago
I was searching for a vehicle couple of months ago Connecticut, New Jersey and finally New York there was vehicle a was looking for it then a meet Mr. David chin he was so professional and honesty that so importance this review go to David he makes the dealer look good for me he deserves promote to be a manager is my recommendation. David Thank you for keeping your word keep the good work you are the Man. If anyone searching for vehicle go to David Chin he would be the right person to help my blessing to you David...
I was searching for a vehicle couple of months ago
I was searching for a vehicle couple of months ago Connecticut, New Jersey and finally New York there was vehicle a was looking for it then a meet Mr. David chin he was so professional and honesty that so importance this review go to David he makes the dealer look good for me he deserves promote to be a manager is my recommendation. David Thank you for keeping your word keep the good work you are the Man. If anyone searching for vehicle go to David Chin he would be the right person to help my blessing to you David...
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Good morning, Nelson, Thank you for taking the time to post your *5 Star* review. David and I appreciate your kind words and support. Safe travels, John K. jknoesel@koeppelautogroup.com
My wife and I recently decided to purchase a "new to us"
My wife and I recently decided to purchase a "new to us" sedan, and after some online research, we visited the Koeppel dealerships. In each location, we were treated very respectfully. The salesfolks asked if we wanted assistance, and when we stated that we were just looking and not ready to buy, they smiled, and let us know they were available for questions, and let us alone. No hassles or bothering us! When we returned, ready to purchase at Koeppel Nissan, Mahmood Bhuiyan went above and beyond to assist us. He answered all of our questions, and didn't hard-sell us at all. Our trade-in was still at a repair shop, and he drove me out there to pick it up. As we went through the financing process (always a part of car buying that takes longer than you expect!), he kept us informed as to what was happening each step of the way, and was calm and professional without ever being pushy. Mahmood even helped us empty the trunk of our old car, and transfer our auto kit and other items into the new (to us) Altima. I not only recommend Koeppel for excellent service, I especially recommend Mahmood Bhuiyan as a staff member. He has been with Koeppel for decades, he knows his stuff, and he truly believes his job is to get you the best product for your needs.
My wife and I recently decided to purchase a "new to us"
My wife and I recently decided to purchase a "new to us" sedan, and after some online research, we visited the Koeppel dealerships. In each location, we were treated very respectfully. The salesfolks asked if we wanted assistance, and when we stated that we were just looking and not ready to buy, they smiled, and let us know they were available for questions, and let us alone. No hassles or bothering us! When we returned, ready to purchase at Koeppel Nissan, Mahmood Bhuiyan went above and beyond to assist us. He answered all of our questions, and didn't hard-sell us at all. Our trade-in was still at a repair shop, and he drove me out there to pick it up. As we went through the financing process (always a part of car buying that takes longer than you expect!), he kept us informed as to what was happening each step of the way, and was calm and professional without ever being pushy. Mahmood even helped us empty the trunk of our old car, and transfer our auto kit and other items into the new (to us) Altima. I not only recommend Koeppel for excellent service, I especially recommend Mahmood Bhuiyan as a staff member. He has been with Koeppel for decades, he knows his stuff, and he truly believes his job is to get you the best product for your needs.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Good morning, Karen, Thank you for taking the time to post your *5 Star* review. Mahmood and I appreciate your kind words, recommendation and support. We welcome you and your wife to the Koeppel Nissan family! Safe travels, John K. jknoesel@koeppelautogroup.com
The service of this dealer is very bad.
The service of this dealer is very bad. They do not respect people's time. We had an appointment at 9:30am and we came at 9:00am. They made us waiting until 11am to start service our car. Can you believe there is such a long 2 hours of idle waiting time while we actually have appointment? This is crazy and unprofessional!
The service of this dealer is very bad.
The service of this dealer is very bad. They do not respect people's time. We had an appointment at 9:30am and we came at 9:00am. They made us waiting until 11am to start service our car. Can you believe there is such a long 2 hours of idle waiting time while we actually have appointment? This is crazy and unprofessional!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Good morning, Chang, I would like to ask for the opportunity to learn more about your visit to our service department. Please contact me at jknoesel@koeppelautogroup.com Thank you, John K.
Great deal at a great dealership.
Great deal at a great dealership. I highly recommend this dealership. They are very straightforward and I would definitely buy here again.
Great deal at a great dealership.
Great deal at a great dealership. I highly recommend this dealership. They are very straightforward and I would definitely buy here again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I have to say it was one of the best experiences
I have to say it was one of the best experiences purchasing a car in a long time I purchased a used truck and couldn’t be happier. I can’t thank Pedro in sales for his excellent service and honesty. The finance department for there hassle free financing and great hospitality thank you for making it so easy. Everyone I met there could not have been nicer thank you. I have already recommended your dealership to other well appreciated again and wishing everyone there a great profitable new year. Thanks Joseph Welfel
I have to say it was one of the best experiences
I have to say it was one of the best experiences purchasing a car in a long time I purchased a used truck and couldn’t be happier. I can’t thank Pedro in sales for his excellent service and honesty. The finance department for there hassle free financing and great hospitality thank you for making it so easy. Everyone I met there could not have been nicer thank you. I have already recommended your dealership to other well appreciated again and wishing everyone there a great profitable new year. Thanks Joseph Welfel
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Good afternoon Mr. Welfel, Thank you for taking the time to post your *5 Star* review. Pedro, Luis and I appreciate your kind words, recommendation and support. Safe travels, John K. jknoesel@koeppelautogroup.com
I would recommend this dealership to everyone.
I would recommend this dealership to everyone. The staff was very friendly, helpful, and wonderful customer service. Mahmood was wonderful to work with. He goes above and beyond to ensure that purchasing a vehicle is a smooth process from beginning to end.
I would recommend this dealership to everyone.
I would recommend this dealership to everyone. The staff was very friendly, helpful, and wonderful customer service. Mahmood was wonderful to work with. He goes above and beyond to ensure that purchasing a vehicle is a smooth process from beginning to end.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Good morning Taquoya, Thank you for taking the time to post your *5 Star* review! Mahmood, Luis and I appreciate your kind words and support. Safe travels, John K. jknoesel@koeppelautogroup.com
Management and staff are the best everyone from Sales to
Management and staff are the best everyone from Sales to Service are all knowledgeable and courteous I appreciate the attention I get every time I go to get my car service my family have been loyal customers to Nissan
Management and staff are the best everyone from Sales to
Management and staff are the best everyone from Sales to Service are all knowledgeable and courteous I appreciate the attention I get every time I go to get my car service my family have been loyal customers to Nissan
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Good morning Jacqueline, Thank you for taking the time to post your *5 Star* review. Danny, Luis and I appreciate your kind words and support. Safe travels, John K. jknoesel@koeppelautogroup.com
I had a great experience at Koeppel Nissan.
I had a great experience at Koeppel Nissan. Found the exact car I wanted in good shape at a fair price with excellent customer service by seller Pedro Carrillo and Manager Christian Sanchez. I highly recommend this dealership.
I had a great experience at Koeppel Nissan.
I had a great experience at Koeppel Nissan. Found the exact car I wanted in good shape at a fair price with excellent customer service by seller Pedro Carrillo and Manager Christian Sanchez. I highly recommend this dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car