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Koeppel Nissan

(901 reviews)
Visit Koeppel Nissan
Sales hours: 11:00am to 5:00pm
Service hours:
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Sales Service
Monday 9:00am–9:00pm 8:00am–6:00pm
Tuesday 9:00am–9:00pm 8:00am–6:00pm
Wednesday 9:00am–9:00pm 8:00am–6:00pm
Thursday 9:00am–9:00pm 8:00am–6:00pm
Friday 9:00am–7:00pm 8:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–3:00pm
Sunday 11:00am–5:00pm Closed

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New (718) 577-1730 (718) 577-1730
Used (888) 963-3814 (888) 963-3814
Service (888) 969-8736 (888) 969-8736

Inventory

See all 329 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since January 2020.
For over 30 years Koeppel Nissan has been the only BBB rated A+ dealer in NYC. That is a tough accomplishment and it means you can trust Koeppel Nissan! If you value low prices and variety in high-quality vehicles Koeppel is the first and last place you will need to shop for a new or used Nissan. The team at Koeppel Nissan is proud to serve the community and would like to have the chance to earn your business. Call email or come in today. You will be glad you did!
The Only BBB rated A+ dealer in NYC. You can trust Koeppel Nissan. A business built on trust for 75 years!

Service center

Phone number (888) 969-8736

Service hours

Monday
8:00am–6:00pm
Tuesday
8:00am–6:00pm
Wednesday
8:00am–6:00pm
Thursday
8:00am–6:00pm
Friday
8:00am–6:00pm
Saturday
8:00am–3:00pm
Sunday
Closed

Meet our employees

Reviews

(901 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Koeppel Nissan from DealerRater.

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This is by far the best dealership experience I have ever

This is by far the best dealership experience I have ever had. I’m 67. I purchased my Z at this dealership. I traveled from Maine because of the ratings, the deal and the treatment I got over the phone and in person. Joe Clem, sales manager and Alexander Galo- finance and Mohammad Ramadan made the buying experience smooth and professional. I’ve purchased several new cars in my 67 years- this was worth the 600 mile round trip. Sincere and transparent.

This is by far the best dealership experience I have ever

This is by far the best dealership experience I have ever had. I’m 67. I purchased my Z at this dealership. I traveled from Maine because of the ratings, the deal and the treatment I got over the phone and in person. Joe Clem, sales manager and Alexander Galo- finance and Mohammad Ramadan made the buying experience smooth and professional. I’ve purchased several new cars in my 67 years- this was worth the 600 mile round trip. Sincere and transparent.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Good Afternoon, Thank you for taking the time to post your *5 Star* review. We're very happy to hear that you had an excellent experience, your satisfaction is top priority! We appreciate your kind words & positive feedback regarding Alexander Galo, Joe Clem, and Mohammad Ramadan. We look forward to seeing you again, safe travels! Best Regards, Sharea Ellerby - sellerby@koeppelautogroup.com

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This is by far the best dealership experience I have ever

This is by far the best dealership experience I have ever had. I’m 67. I purchased my Z at this dealership. I traveled from Maine because of the ratings, the deal and the treatment I got over the phone and in person. Joe Clem, sales manager and Alexander Galo- finance and Mohammad Ramadan made the buying experience smooth and professional. I’ve purchased several new cars in my 67 years- this was worth the 600 mile round trip. Sincere and transparent.

This is by far the best dealership experience I have ever

This is by far the best dealership experience I have ever had. I’m 67. I purchased my Z at this dealership. I traveled from Maine because of the ratings, the deal and the treatment I got over the phone and in person. Joe Clem, sales manager and Alexander Galo- finance and Mohammad Ramadan made the buying experience smooth and professional. I’ve purchased several new cars in my 67 years- this was worth the 600 mile round trip. Sincere and transparent.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Good morning, JVR, Thank you for taking the time to post your *5 Star* review. Joe, Alexander, Mohammad and I appreciate your support. Safe travels, S.Ellerby- sellerby@koeppelautogroup.com

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I was searching for a vehicle couple of months ago

I was searching for a vehicle couple of months ago Connecticut, New Jersey and finally New York there was vehicle a was looking for it then a meet Mr. David chin he was so professional and honesty that so importance this review go to David he makes the dealer look good for me he deserves promote to be a manager is my recommendation. David Thank you for keeping your word keep the good work you are the Man. If anyone searching for vehicle go to David Chin he would be the right person to help my blessing to you David...

I was searching for a vehicle couple of months ago

I was searching for a vehicle couple of months ago Connecticut, New Jersey and finally New York there was vehicle a was looking for it then a meet Mr. David chin he was so professional and honesty that so importance this review go to David he makes the dealer look good for me he deserves promote to be a manager is my recommendation. David Thank you for keeping your word keep the good work you are the Man. If anyone searching for vehicle go to David Chin he would be the right person to help my blessing to you David...

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Good morning, Nelson, Thank you for taking the time to post your *5 Star* review. David and I appreciate your kind words and support. Safe travels, John K. jknoesel@koeppelautogroup.com

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My wife and I recently decided to purchase a "new to us"

My wife and I recently decided to purchase a "new to us" sedan, and after some online research, we visited the Koeppel dealerships. In each location, we were treated very respectfully. The salesfolks asked if we wanted assistance, and when we stated that we were just looking and not ready to buy, they smiled, and let us know they were available for questions, and let us alone. No hassles or bothering us! When we returned, ready to purchase at Koeppel Nissan, Mahmood Bhuiyan went above and beyond to assist us. He answered all of our questions, and didn't hard-sell us at all. Our trade-in was still at a repair shop, and he drove me out there to pick it up. As we went through the financing process (always a part of car buying that takes longer than you expect!), he kept us informed as to what was happening each step of the way, and was calm and professional without ever being pushy. Mahmood even helped us empty the trunk of our old car, and transfer our auto kit and other items into the new (to us) Altima. I not only recommend Koeppel for excellent service, I especially recommend Mahmood Bhuiyan as a staff member. He has been with Koeppel for decades, he knows his stuff, and he truly believes his job is to get you the best product for your needs.

My wife and I recently decided to purchase a "new to us"

My wife and I recently decided to purchase a "new to us" sedan, and after some online research, we visited the Koeppel dealerships. In each location, we were treated very respectfully. The salesfolks asked if we wanted assistance, and when we stated that we were just looking and not ready to buy, they smiled, and let us know they were available for questions, and let us alone. No hassles or bothering us! When we returned, ready to purchase at Koeppel Nissan, Mahmood Bhuiyan went above and beyond to assist us. He answered all of our questions, and didn't hard-sell us at all. Our trade-in was still at a repair shop, and he drove me out there to pick it up. As we went through the financing process (always a part of car buying that takes longer than you expect!), he kept us informed as to what was happening each step of the way, and was calm and professional without ever being pushy. Mahmood even helped us empty the trunk of our old car, and transfer our auto kit and other items into the new (to us) Altima. I not only recommend Koeppel for excellent service, I especially recommend Mahmood Bhuiyan as a staff member. He has been with Koeppel for decades, he knows his stuff, and he truly believes his job is to get you the best product for your needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Good morning, Karen, Thank you for taking the time to post your *5 Star* review. Mahmood and I appreciate your kind words, recommendation and support. We welcome you and your wife to the Koeppel Nissan family! Safe travels, John K. jknoesel@koeppelautogroup.com

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The service of this dealer is very bad.

The service of this dealer is very bad. They do not respect people's time. We had an appointment at 9:30am and we came at 9:00am. They made us waiting until 11am to start service our car. Can you believe there is such a long 2 hours of idle waiting time while we actually have appointment? This is crazy and unprofessional!

The service of this dealer is very bad.

The service of this dealer is very bad. They do not respect people's time. We had an appointment at 9:30am and we came at 9:00am. They made us waiting until 11am to start service our car. Can you believe there is such a long 2 hours of idle waiting time while we actually have appointment? This is crazy and unprofessional!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Good morning, Chang, I would like to ask for the opportunity to learn more about your visit to our service department. Please contact me at jknoesel@koeppelautogroup.com Thank you, John K.

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Great deal at a great dealership.

Great deal at a great dealership. I highly recommend this dealership. They are very straightforward and I would definitely buy here again.

Great deal at a great dealership.

Great deal at a great dealership. I highly recommend this dealership. They are very straightforward and I would definitely buy here again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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I have to say it was one of the best experiences

I have to say it was one of the best experiences purchasing a car in a long time I purchased a used truck and couldn’t be happier. I can’t thank Pedro in sales for his excellent service and honesty. The finance department for there hassle free financing and great hospitality thank you for making it so easy. Everyone I met there could not have been nicer thank you. I have already recommended your dealership to other well appreciated again and wishing everyone there a great profitable new year. Thanks Joseph Welfel

I have to say it was one of the best experiences

I have to say it was one of the best experiences purchasing a car in a long time I purchased a used truck and couldn’t be happier. I can’t thank Pedro in sales for his excellent service and honesty. The finance department for there hassle free financing and great hospitality thank you for making it so easy. Everyone I met there could not have been nicer thank you. I have already recommended your dealership to other well appreciated again and wishing everyone there a great profitable new year. Thanks Joseph Welfel

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Good afternoon Mr. Welfel, Thank you for taking the time to post your *5 Star* review. Pedro, Luis and I appreciate your kind words, recommendation and support. Safe travels, John K. jknoesel@koeppelautogroup.com

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I would recommend this dealership to everyone.

I would recommend this dealership to everyone. The staff was very friendly, helpful, and wonderful customer service. Mahmood was wonderful to work with. He goes above and beyond to ensure that purchasing a vehicle is a smooth process from beginning to end.

I would recommend this dealership to everyone.

I would recommend this dealership to everyone. The staff was very friendly, helpful, and wonderful customer service. Mahmood was wonderful to work with. He goes above and beyond to ensure that purchasing a vehicle is a smooth process from beginning to end.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Good morning Taquoya, Thank you for taking the time to post your *5 Star* review! Mahmood, Luis and I appreciate your kind words and support. Safe travels, John K. jknoesel@koeppelautogroup.com

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Management and staff are the best everyone from Sales to

Management and staff are the best everyone from Sales to Service are all knowledgeable and courteous I appreciate the attention I get every time I go to get my car service my family have been loyal customers to Nissan

Management and staff are the best everyone from Sales to

Management and staff are the best everyone from Sales to Service are all knowledgeable and courteous I appreciate the attention I get every time I go to get my car service my family have been loyal customers to Nissan

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

Good morning Jacqueline, Thank you for taking the time to post your *5 Star* review. Danny, Luis and I appreciate your kind words and support. Safe travels, John K. jknoesel@koeppelautogroup.com

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I had a great experience at Koeppel Nissan.

I had a great experience at Koeppel Nissan. Found the exact car I wanted in good shape at a fair price with excellent customer service by seller Pedro Carrillo and Manager Christian Sanchez. I highly recommend this dealership.

I had a great experience at Koeppel Nissan.

I had a great experience at Koeppel Nissan. Found the exact car I wanted in good shape at a fair price with excellent customer service by seller Pedro Carrillo and Manager Christian Sanchez. I highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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