Reviews
Koeppel Mazda exceeded my expectations on every level! Went in for a trade-in/lease as a 1st time buyer and the experience was outstanding. Extra credit & appreciation to my sales specialist, Raul Jiminian, who was friendly, accommodating, professional and extremely helpful at every turn, from our initial meeting to the “test” drive, all without feeling pressured to make any quick decisions regarding what to consider next. If you’re interested in any kind of Mazda vehicle, go to Koeppel Mazda - they won’t let you down!
Koeppel Mazda exceeded my expectations on every level! Went in for a trade-in/lease as a 1st time buyer and the experience was outstanding. Extra credit & appreciation to my sales specialist, Raul Jiminian, who was friendly, accommodating, professional and extremely helpful at every turn, from our initial meeting to the “test” drive, all without feeling pressured to make any quick decisions regarding what to consider next. If you’re interested in any kind of Mazda vehicle, go to Koeppel Mazda - they won’t let you down!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Raul, Tom & Saiful were AMAZING!! I bought a car last year, came back to do a trade in. Again, absolutely friendly and very knowledgeable and quick! Love them! Raul has officially been adopted as a member of our family. I bless them!
Raul, Tom & Saiful were AMAZING!! I bought a car last year, came back to do a trade in. Again, absolutely friendly and very knowledgeable and quick! Love them! Raul has officially been adopted as a member of our family. I bless them!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Raul was very helpful and made everything easy. 3rd lease here since 2020. Will always come back here!
Raul was very helpful and made everything easy. 3rd lease here since 2020. Will always come back here!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Great service at this location. Special thanks to Raul, Tom and Saiful for being so friendly and accommodating with my Mazda CX-5 lease renewal. It is my 3rd car from this dealership. Everybody is very professional, helpful and knowledgeable. Thank you
Great service at this location. Special thanks to Raul, Tom and Saiful for being so friendly and accommodating with my Mazda CX-5 lease renewal. It is my 3rd car from this dealership. Everybody is very professional, helpful and knowledgeable. Thank you
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Special thanks to JOHN LAM Brand Specialist@ Koeppel Mazda, for having guided us in the process of leasing a Mazda cx50. Great knowledge of each and every one of the steps to follow, both financially and technically. His presentation of the vehicle was clear, simple but concise. Great help in all aspects, very kind and patient in responding to all our concerns.
Special thanks to JOHN LAM Brand Specialist@ Koeppel Mazda, for having guided us in the process of leasing a Mazda cx50. Great knowledge of each and every one of the steps to follow, both financially and technically. His presentation of the vehicle was clear, simple but concise. Great help in all aspects, very kind and patient in responding to all our concerns.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We had an absolutely wonderful experience at Koeppel Mazda, northern blvd location in Queens working with our dealership specialist Kamal. From the very first text message to the final steps of purchasing our car, Kamal guided our family through every part of the process with professionalism and care. He was incredibly responsive when setting up appointments and provided clear, precise instructions that made everything easy to understand. What could have been a stressful experience turned into a smooth and seamless one thanks to his organization and attention to detail. What truly stood out was Kamal’s consistently positive attitude. He treated not only us but every customer with patience, respect, and genuine enthusiasm. It made the entire experience enjoyable and stress-free. We are so grateful for his support and would highly recommend him to anyone looking to purchase a vehicle. He truly goes above and beyond!
We had an absolutely wonderful experience at Koeppel Mazda, northern blvd location in Queens working with our dealership specialist Kamal. From the very first text message to the final steps of purchasing our car, Kamal guided our family through every part of the process with professionalism and care. He was incredibly responsive when setting up appointments and provided clear, precise instructions that made everything easy to understand. What could have been a stressful experience turned into a smooth and seamless one thanks to his organization and attention to detail. What truly stood out was Kamal’s consistently positive attitude. He treated not only us but every customer with patience, respect, and genuine enthusiasm. It made the entire experience enjoyable and stress-free. We are so grateful for his support and would highly recommend him to anyone looking to purchase a vehicle. He truly goes above and beyond!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Koeppel Mazda and Rakib were very kind and accommodating to my needs! I got everything I needed in a timely manner!
Koeppel Mazda and Rakib were very kind and accommodating to my needs! I got everything I needed in a timely manner!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Rakib was great! He was very helpful and explained any questions I had. He was very informative and is good at what he does. I would recommend him to others
Rakib was great! He was very helpful and explained any questions I had. He was very informative and is good at what he does. I would recommend him to others
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent service. Sakil helped us through every step of the way. The whole dealership is so friendly and nothing like the "slick" dealerships of the past. It was fun to shop for a car here. Highly recommend and ask for Sakil!
Excellent service. Sakil helped us through every step of the way. The whole dealership is so friendly and nothing like the "slick" dealerships of the past. It was fun to shop for a car here. Highly recommend and ask for Sakil!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
shakil was great to work with and really went above and beyond to secure our desired car and ensure top quality!! Appreciated
shakil was great to work with and really went above and beyond to secure our desired car and ensure top quality!! Appreciated
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car