Reviews
Great Dealer and Experience
Went in the same day and bought a car the same day, Josiah was very friendly, accommodating, knowledgeable and helped my dad pick out his car. We had above and beyond service at the dealership and didn’t feel at all pressured. We recommend seeing Josiah for any potential cars.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the excellent review! It is great to know that Josiah was able to provide you and your father with pressure-free, knowledgeable, and helpful service. Please feel free to call or stop by if there is anything else we can do to help you. Brian Benstock | General Manager | 718-507-5000 Ext. 271 | bbenstock@paragonhonda.com
Zakir is Awesome !!!
Zakir is flexible and reliable. Most importantly he keeps his word. We purchased a CPO 2015 CRV, there was some items missing from the car that was not Zakir's fault. Despite his busy schedule, he accommodated us and he kept his word.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises. Brian Benstock | General Manager | 718-507-5000 Ext. 271 | bbenstock@paragonhonda.com
Great car buying experience!
Our sales Rep. was very friendly and knowledgeable about different vehicle and lease options for our personal needs. The entire process from test driving to DMV paper work was a breeze.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Best, Brian Benstock | General Manager | 718-507-5000 Ext. 271 | bbenstock@paragonhonda.com
Easy and friendly experience
I was looking for a new lease before my old lease is up. The sales team is cohesive and efficient. Very impressed with my sales consultant, Michael AL. He was very helpful, friendly and professional. Thank you, Michael! Highly recommended.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Winston, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Best, Brian Benstock | General Manager | 718-507-5000 Ext. 271 | bbenstock@paragonhonda.com
Amazing customer service
Nicole Diaz was very helpful in our initial contact with Paragon Honda. She made sure that questions were answered and that we were getting what we wanted in our car. Nicole then connected us to John Santiago who handled the purchasing process for us. John was not only attentive, timely and professional - he went out of his way to make everything as seamless as possible for our family; he drove to our town in NJ twice in a two day period to facilitate paper work & to deliver the car. He is thoughtful and completely on point to what will support customers at every stage of the purchasing process. We were highly impressed with the dealership overall and with the various people besides Nicole and John who helped in the process. And in particular we appreciate how valuable it is to find someone as excellent as John Santiago and are grateful to him for all his help.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your input, Mark. We're glad to hear that you were impressed with the service we offer here at Paragon Honda. If there is anything more we can do for you please come back and see us any time! Take care! Brian Benstock | General Manager | 718-507-5000 Ext. 271 | bbenstock@paragonhonda.com
Fantastic Service!
My initial starting point was actually at another dealership in which they weren't as transparent with me in regards to deals, financing etc..My wife an i wanted to get more information on the vehicle we wanted to purchase. SO i happen to go to Paragon for more information. Of the bat Mahesh was amazing with his desire to make me happy and give us the best rates for our budget. He was clear and precise and knowledgeable. It was smooth. I really thought we got a great deal and Mahesh just made that an excellent experience. I most definitely would recommend this dealership and this agent.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words! Mahesh is a great asset and are glad to hear he provided an excellent experience for you. We thank you again and we look forward to servicing you again in the future! Brian Benstock | General Manager | 718-507-5000 Ext. 271 | bbenstock@paragonhonda.com
I need a explanation
Please never ever go to this place. This morning I brought my car to the service shop on 31th ave. at 7 am, and they start check my car at 9am and by 1130am my car was fixed and ready to go. The total cost of parts was $282 but the xxxxing Labor was $1060 for 2 1/2 hours work. xxx. What a xxxxing ripped off? worst place ever.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Love my new CRV
Mike was such a professional and was able to answer all my questions. He took his time and walked me through the process of car buying from the very beginning until the very end when I drove away in my new ride!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Nikki, we are pleased to hear Mike was professional and helpful from start to finish. We’re eager to assist you with every aspect of your automotive inquiries in the future. Brian Benstock | General Manager | 718-507-5000 Ext. 271 | bbenstock@paragonhonda.com
I need a explanation
Please never ever go to this place. This morning I brought my car to the service shop on 31th ave. at 7 am, and they start check my car at 9am and by 1130am my car was fixed and ready to go. The total cost of parts was $282 but the Labor was $1060 for 2 1/2 hours work. What a ripped off? worst place ever.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
I truly am sorry to hear this feedback. Our goal here at Paragon Honda is to make sure every customer drives off our lot with a positive experience. I would love the opportunity to speak with you regarding this matter. Please contact me at your earliest convenience. Brian Benstock | General Manager | 718-507-5000 Ext. 271 | bbenstock@paragonhonda.com
Amazing SERVICE!!
My experience of leading a new car after 16 yrs relaxing & smooth!! Would definitely go back to Paragon Honda! , to John Santiago!!! Thank you again!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're pleased to hear that John took care of you and that everything went very smoothly. We hope to see you again in the future. Brian Benstock | General Manager | 718-507-5000 Ext. 271 | bbenstock@paragonhonda.com