Penn Toyota

Had a very positive experience at Penn Toyota purchasing my new RAV4! My salesman, Tommy Kim, was honest, patient, and a pleasure to work with. This was my first time buying a new car, and I anticipated a long, drawn-out process with a lot of pressure, but it was the total opposite. Tommy made the entire experience quick, easy, and completely stress-free. I never felt pressured or rushed into anything, and the whole process went very smoothly. Highly recommend Tommy Kim and Penn Toyota to anyone looking for a new car!

Just purchased a new Grand Highlander MAX from Penn Toyota, and I couldn’t be happier with the experience. Chris Penn, Chris Mignano, and Louis made the entire process completely seamless from start to finish. I’ll admit, I can be a little neurotic—maybe even all the time! They were patient, answered all of my questions, and never made me feel rushed or pressured. They also gave me an exceptionally fair price for my trade-in, which I really appreciated. This is my third car purchase in the last five years, and experiences like this are exactly why I keep coming back. Thank you to everyone at Penn Toyota for another outstanding experience. I highly recommend them!

Thank you Rob and Mike! I love my new sienna! would definitely recommend you to go see them at Penn Toyota!

⭐⭐⭐⭐⭐ I had an amazing experience working with David Yusupov at Penn Toyota! I was shopping for a 2026 Toyota Grand Highlander Platinum in Black and visited five different dealerships before coming to Penn Toyota. Every dealer I spoke with was trying to charge $2,000 or more over MSRP, along with hidden fees and unnecessary add-ons. David was completely different. He was honest, straightforward, and transparent from the very beginning. No markup, no dealer fees, and absolutely no games. He took the time to answer all my questions and made the entire process stress-free. On top of getting me a fantastic deal on the vehicle, David also helped me secure a great price on the extended warranty, giving me extra peace of mind for years to come. If you’re looking for a Toyota and want to work with someone who genuinely cares about his customers, ask for David Yusupov at Penn Toyota. He earned my business and my recommendation. Thank you David

Purchased a used 2022 Ford Bronco in excellent shape for the year. Vehicle was detailed and prepped properly. Delivery from start to finish was smooth with no issues. Luis Morales is a no nonsense sales consultant. I drove over 6 hours to purchase this vehicle. Luis accommodated me with an Uber ride from a neighboring car rental facility after turn-in. Malvin Garcia, Chris Mignano and Luis all let it be known they all appreciated my trek to purchase this vehicle from Penn.

Absolutely terrible experience with this dealership. I went in to purchase a Toyota RAV4 and was hit with a $3,000 dealer markup right off the bat. After pushing back, I negotiated a deal with this sales representative. We came to an agreement, shook hands, and I moved forward based on that understanding. At the time, I didn’t have my trade-in title or spare key with me. Luis told me it was no problem and that I could bring them later. I specifically asked for a FedEx envelope so I could send everything the next day, and I was told they had them—but I was never given one. The next day, Luis called asking me to come back to drop off the title and key and fix paperwork errors that the dealership made. I told him I’d be available Saturday. When Saturday came, something came up and I couldn’t make it in person. I tried to be proactive and suggested sending everything via certified mail. Instead of working with me, he became rude and hostile. Throughout the conversation, he kept insisting that the key and title would “get lost” and repeatedly said that I would be fully responsible if that happened, instead of offering any reasonable solution or reassurance. I continued trying to find a solution and even offered to use Uber Courier and split the cost just to get them what they needed quickly. That only made things worse—his attitude became more aggressive, and he even threatened not to process my DMV paperwork. I’ve never dealt with a dealership that allows this kind of unprofessional and confrontational behavior from their staff. What started as a straightforward purchase turned into a frustrating and stressful experience. Proceed with caution.

I bought my 2019 Toyota 4 RUNNER TRD FROM CHRIS KOLI SALES PERSON AND NICK VOLONAKIS IN FINANCING. BOTH GREAT PEOPLE TO DEAL WITH ,VERY KNOWLEDGEABLE, THOUROUGH AND I GOT A GREAT DEAL ON MY INTEREST RATE. I WOUL NOT HESITATE TO BUY FROM THEM IN THE FUTURE.

Penn Toyota replaced the screen in my 2024 rav4 prime but didnt update firmware. To fix this warranty issue they require the car for the whole day but havent been able to provide a loaner vehicle for 4 weeks. Always sound annoyed when i call weekly. Paying $15 monthly for app that doesnt work until they update firware

the best service in car dealership ever! Joe Jordan-salesman was a great person to deal with. Nick Volonakis was the best finance manager was outstanding and personable. He made car buying honest and smooth! A fantastic team! Bravo Zulu!

Went to dealership luis helped me get my daughter her first great experience. It's a surprise for her. Go to penn!!!