[{"id":291582,"personPtyId":40964637,"firstName":"Joni","lastName":"Glantz","titleText":"Sales Consultant","emailTxt":"Joni@penntoyota.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":93,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/10686/employees/f01b0b9ed006.jpg","drDealerId":10686,"industryStartDtUtc":"951868800","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":291577,"firstName":"Sean","lastName":"Haghighi","titleText":"Finance Manager","emailTxt":"seanh.penntoyota@gs.reyrey.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":66,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/10686/employees/76b0e059dc61.jpg","drDealerId":10686,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":369426,"personPtyId":40608909,"firstName":"Nick","lastName":"Volonakis","titleText":"Finance Manager","emailTxt":"Nick@penntoyota.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":40,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":10686,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":511227,"personPtyId":40638030,"firstName":"Eric","lastName":"Shin","titleText":"Sales Manager","emailTxt":"eric@penntoyota.com","combinedEmpAvgRatingNbr":4.6,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":27,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/10686/employees/34a0e4eafa9c.jpg","drDealerId":10686,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":162557,"firstName":"Laurie","lastName":"Guigliano","titleText":"Service Department","shortBioText":"","emailTxt":"Laurie@penntoyota.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":30,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/10686/employees/87092b27-a0f4-4732-9927-e98804e2abda.jpg","drDealerId":10686,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":162561,"personPtyId":40956939,"firstName":"Tommy","lastName":"Kim","titleText":"Sales - Bilingual English & Korean","emailTxt":"Tommy@penntoyota.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":19,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/10686/employees/402765a2-9ee8-421e-9f6b-0d21402f5ca6.jpg","drDealerId":10686,"dealerEmpStartDtUtc":"1125532800","industryStartDtUtc":"1049155200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":291581,"personPtyId":40663301,"firstName":"Alan","lastName":"Lu","titleText":"Sales Consultant","emailTxt":"Alan@penntoyota.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":12,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/10686/employees/7facea6d7f8b.jpg","drDealerId":10686,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":604275,"firstName":"Chris","lastName":"Koli","titleText":"sales consultant","emailTxt":"chrisk@penntoyota.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":10686,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":511219,"personPtyId":40818931,"firstName":"Joel","lastName":"Cohen","titleText":"Sales Consultant","shortBioText":"","emailTxt":"joel@penntoyota.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":10686,"dealerEmpStartDtUtc":"1125532800","industryStartDtUtc":"20995200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":579486,"firstName":"Chris","lastName":"Mignano","titleText":"General Sales Manager","emailTxt":"chrism@penntoyota.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":10686,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":490907,"firstName":"Rob","lastName":"Tracy","titleText":"Used Car Manager","emailTxt":"rob@penntoyota.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/10686/employees/893d0573fa20.jpg","drDealerId":10686,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":579488,"firstName":"Jayce","lastName":"Kim","titleText":"sales","emailTxt":"jayce@penntoyota.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":10686,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":611535,"firstName":"Ines","lastName":"R. H.","titleText":"Marketing Manager","emailTxt":"Ines@penntoyota.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":10686,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":579489,"firstName":"jessica","lastName":"heffernan","titleText":"BDC Manager","emailTxt":"jessica@penntoyota.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":10686,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":604277,"firstName":"john","lastName":"maya","titleText":"sales consultant","emailTxt":"johnm@penntoyta.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":10686,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":604278,"firstName":"rick","lastName":"hall","titleText":"Sales Manager","emailTxt":"rick@penntoyota.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":10686,"certifiedEmployee":false,"deptDscrp":"Sales"}]

Penn Toyota

4.7 out of 5 4.7
Rectangle 48
Sales 9:00 AM - 9:00 PM
Service 7:30 AM - 8:00 PM

Penn Toyota Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

11:00 AM - 5:00 PM

Service

Monday

7:30 AM - 8:00 PM

Tuesday

7:30 AM - 8:00 PM

Wednesday

7:30 AM - 8:00 PM

Thursday

7:30 AM - 8:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

8:00 AM - 4:00 PM

Sunday

Closed

Special Offers

Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
See all Special Offers

About Our Dealership

Dealer on Cars.com since July 1999

Penn Toyota, one of the leading Toyota dealers in Long Island, has been serving drivers from Greenvale for over 50 years!Long Island See the Penn Pal difference for yourself! Penn Toyota, Where There are no Salespeople, Just Penn Pals!

...



*Pricing of vehicles on this web site does not include options that may have been installed at the Dealership and does not include tax, title, license, or $75 doc fee. Must present printed internet price to sales representative upon arrival. Pre-Owned Pricing includes $1000 finance credit. Must finance through dealer to take advantage of Internet Price. Minimum finance amount $6000.

"Penn Toyota, Where There Are No Salespeople, Just Penn Pals!"

Service

Multi-Point Inspection

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.7 out of 5 4.7
597 lifetime reviews. Includes reviews of Penn Toyota from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 1.0 out of 5
    September 1, 2020

    They notified me by text for inspection renewal today and brought in, as realized they have two drive through as waiting told me door I was waiting in... not in service as I waited, no mentioned of only one door is working, no apology as said what do you want? No welcoming no what can they do such nice words, nothing. As I was notified they said I need alignment adjustment as they never took out test drive, later I took out when ready tested myself driving without hands as well as hit the break without hands, if needed it vehicle should leaning sides if alignment needs it. That's not all, after waiting for 30 minutes I went to service advisor if my highlander would be ready, advisor telling me it will take al least one hour and never seen it takes less than hour, what? So I just looked at him and said nothing, as I was walking back to rest area I noticed my suv was parked outside, I asked can I go pay and leave, her response was somebody is write the bill, waited 10 minutes and confronted manager whom was busy but there was salesman so I asked him if I can, he brought me to cashier as saying to you quote ' so you want to pay and go, right?, not once he repeated twice. So after waited almost one hour, I left with sour tasted. This dealer make name Toyota ugly and awful. Such great vehicles Toyota is I would never go back, oh by the way they never thank me as I was leaving, most dealers are very appreciated as they get customers back, yes I bought the vehicles from this location, being with over 10 years of this industry I never expected this kind of customer services, if any managers or owner reads this remark, you need to train your staff more courteous and thankful to your customers, they never apologize and totally ignores you, only when you purchase you guys kiss our xxx.

    1.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    1.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does not recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Laurie Guigliano

    Service Department

    NOT RATED

  • 1.0 out of 5
    July 17, 2020

    Parts dept gave me the wrong micro filter for my truck (by VIN). When I returned to get the correct filter I was met with an attitude by the parts counterman... like I was inconveniencing him. Figured I would help local business, back to ordering parts online.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does not recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
  • October 11, 2016

    Fantastic place to buy a car from!!! Shawn Banks was Very polite, curtious, patient and extremely knowledgeable. Definitely will refer this place to my... family and friends.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your kind review Laura! We are happy to hear that you recommend Penn Toyota. Let us know if there is anything else we can do for you! Sh...ereza Rahaman | Customer Relations Manager (516)621-8600 ext 146 Shereza22@gmail.com

  • 1.0 out of 5
    March 14, 2020

    Dishonest. From the very start to the very finish, Dishonest business , dishonest people, shameful find another route to go, Dealing with a major person... should not be handled like they are doing you a favor, it is your money, your choice. Disgusting

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Friendliness
    1.0 out of 5
    Pricing
    Does not recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Penn Toyota

    Hello Mackie,I am very sorry to hear that you feel that we are dishonest. I'm not exactly sure who you are or what the situation was that made you fee...l that way. I would love the opportunity to speak with you so I can have a better understanding as to what transpired. Please call me directly at 516-621-8600 x119Sincerely,Chris MignanoGeneral Sales Manager


    Worked with:
    Chris Mignano

    General Sales Manager

    NOT RATED

  • 1.0 out of 5
    March 9, 2020

    One star for the hard work in mastering the art of verbal apologies. Actions speak louder than words, and after three awful experiences with their service... department, I decided to leave this review. My service rep (Damien) always makes me wait twenty five to thirty minutes after the completion of my service to complete my paperwork--so he can take new customers. You always have to raise your voice and ask for a manager to get the service rep to complete your paperwork. The average wait time for oil changes etc is way longer than other dealerships that I have dealt with--its their lack of staff and or system set up, along with lackadaisical service reps like mine. Customer relations managers in the service area tend to give lip service, and not address issues when complaints are made. It was much easier to actually buy the Rav4 than get it serviced in this dealership. My coworker had the same problems and we both have a solution. We will switch back to Hondas. We love Toyota cars but the aggravation in getting it serviced is not worth the free two years service. Owning a Toyota should be a great experience and the service department at Penn Toyota just continually kills the experience. You wonder how a family owned business can be run like this.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does not recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Penn Toyota

    Hi Mr. Gornetzki, Thank you for your review. We apologize that you feel you had a negative experience. It is never our intention to have any of our cu...stomers wait longer than absolutely necessary.We agree that at times, our service department does get busy, and services can take longer than expected. However, you were among several other customers on Saturday who were in and out within an hour to an hour and a half.You were checked in at 9:07 and you were out by 10:22. You had requested to speak to our General Manager who has reached out to you several times since Monday. He has yet to hear back from you. Please feel free to contact us at your convenience to discuss any additional concerns you may have at 516-621-8600.Thank you.

  • 5.0 out of 5
    February 27, 2020

    I got almost new 2018 Camry xle with 8,000 mileage for less than 24 grand! Saw d AD on car guru, me and my wife drove all the way from Boston, met Vinny... and got the car that same day. That's incredible! Thanks Vinny, be expecting calls from my friends soon.

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    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    February 25, 2020

    I have been leasing my cars from Penn Toyota for the last 20 years. Joni has leased me my last three Toyotas. She is very professional and addressed... all my concerns and was very patient with me. Joni made me very comfortable in my decision to lease a 2020 Corolla. She assured me that I can call her at any time I have any questions or concerns. Thank you once again for a great experience!

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    Penn Toyota

    Terry - Thank you for your review on dealerrater.com & happy to see you had a wonderful experience at our dealership. Please feel free to refer Penn T...oyota to your friends & family. In the future, if you need to schedule any service for your vehicle or have any questions, please don't hesitate to contact us. Hope to see you soon!


    Worked with:
    Joni Glantz

    Sales Consultant

    (5.0) 93 reviews

  • 5.0 out of 5
    February 21, 2020

    Just picked up my sixth Sienna from Penn Toyota. My fifth from Joni. The service is excellent. Will be back in three years for Sienna number seven

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    0 people out of 0 found this review helpful. Did you?
    Penn Toyota

    Thank you for your review on dealerrater.com & happy to see you had a wonderful experience at our dealership. Please feel free to refer Penn Toyota to... your friends & family. In the future, if you need to schedule any service for your vehicle or have any questions, please don't hesitate to contact us. Hope to see you soon!


    Worked with:
    Joni Glantz

    Sales Consultant

    (5.0) 93 reviews

    Sean Haghighi

    Finance Manager

    (5.0) 66 reviews

  • 5.0 out of 5
    February 18, 2020

    Very friendly and great service. Jossie showed us Prius but did not find the V with five trim. She was very professional and helpful in showing us RAV... 4 hybrid. No pressure sell or financial gimmicks. Sean was very helpful in obtaining financing needs. I highly recommend this place and will be going back in the future.

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    0 people out of 0 found this review helpful. Did you?
    Penn Toyota

    Thank you for your review on dealerrater.com & happy to see you had a wonderful experience at our dealership. Please feel free to refer Penn Toyota to... your friends & family. In the future, if you need to schedule any service for your vehicle or have any questions, please don't hesitate to contact us. Hope to see you soon!


    Worked with:
    Joni Glantz

    Sales Consultant

    (5.0) 93 reviews

    Sean Haghighi

    Finance Manager

    (5.0) 66 reviews

  • 5.0 out of 5
    February 14, 2020

    Great service from my new "pen pal" Joni. She took me through every step of the sales process and made it painless. Now I get to enjoy my new Prius...

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    0 people out of 0 found this review helpful. Did you?
    Penn Toyota

    Thank you for your review on dealerrater.com & happy to see you had a wonderful experience at our dealership. Please feel free to refer Penn Toyota to... your friends & family. In the future, if you need to schedule any service for your vehicle or have any questions, please don't hesitate to contact us. Hope to see you soon!


    Worked with:
    Joni Glantz

    Sales Consultant

    (5.0) 93 reviews

    Sean Haghighi

    Finance Manager

    (5.0) 66 reviews

    Eric Shin

    Sales Manager

    (4.6) 27 reviews

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