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Penn Toyota

(819 reviews)
Visit Penn Toyota
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–7:00pm
Tuesday 9:00am–9:00pm 7:30am–7:00pm
Wednesday 9:00am–9:00pm 7:30am–7:00pm
Thursday 9:00am–9:00pm 7:30am–7:00pm
Friday 9:00am–9:00pm 7:30am–5:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday 11:00am–5:00pm Closed
New (877) 438-3814 (877) 438-3814
Used (877) 637-9347 (877) 637-9347
Service (877) 498-7384 (877) 498-7384

Reviews

(819 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Penn Toyota from DealerRater.

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Ever since the loss of Joni Glantz Penn Toyota is not the

Ever since the loss of Joni Glantz Penn Toyota is not the same, she was old school. Even though the vehicle was certified as silver no a/c, unprepared. Joni was Professional, tough and fair. Drove 250 miles to look at a used 4 runner .and no one gave a blank about my inconvenience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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I love My New Corolla Cross it’s way better than my Kia

I love My New Corolla Cross it’s way better than my Kia soul rental !!! Go see Mr Christopher Koli over at Penn Toyota for your new lease / financed vehicles

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Always helpful, sincere and accommodating.

Always helpful, sincere and accommodating. Simply the best! I'm always kept in the loop. Staff is awesome!.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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It was a pleasure to purchase a high-demand vehicle from

It was a pleasure to purchase a high-demand vehicle from Penn Toyota. This Rav 4 Prime Plug-in Hybrid is an asesome car! The owner, Mr. Penn, visited with us while we were working with our salesman, Luis. When Mr. Penn learned that we are a military Navy family, we were honored to hear about his time in Vietnam while he also served in the US Navy. Mr. Penn is an honorable patriot. Luis treated us like family and took care of every detail. We were not rushed and treated so kindly the entire visit. We wish they were closer, but if we are ever in the market for another vehicle, it would be worth the trip to come back again. If you're in the market for a vehicle, you will be in good hands with Penn Toyota

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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I can't tell you how happy I am with the service you

I can't tell you how happy I am with the service you provided, the great price you offered, and I just love my "used" Prius. Even though you are over four hours away from where I live and three states away, I would definitely come back again to Penn Toyota to purchase another vehicle! Your service is impeccable, your attention to detail and the overall great experience I had with your dealership was fantastic. Luis, my, salesman, was wonderful, kind and considerate. Thank You for being wonderful and honest dealership!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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I met Mr Tommy who is very nice and kind he explains

I met Mr Tommy who is very nice and kind he explains well about my future car. I am very exciting to see Corolla cross Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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I purchased a used Lexus 2007 460 and picked it up

I purchased a used Lexus 2007 460 and picked it up 2/19/25, left for Florida 2/22/25 and on 3/4/25 had my mechanic check it out. 2 of the tires shouldn't have passed inspection and they refuse to do anything about it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Overpriced and not helpful when contacted regarding a

Overpriced and not helpful when contacted regarding a used car available on their lot. Disappointing given the fact that they kept contacting me

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Great experience!

Great experience! This is the third car we have purchased from Joni! We now live 2 hours away but still came to do business with Joni.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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I purchased a new Toyota Camry Hybrid from Penn Toyota on

I purchased a new Toyota Camry Hybrid from Penn Toyota on 12/3/24. The salesperson we worked with was Ahmed. Ahmed was very approachable and knowledgeable about the different features of the car. It was a pleasant experience working with someone like him especially in light of the fact that it’s such a big decision to make. He got us a good trade in value for our car, He also helped connect the app (which is a great feature). I am giving this dealership a 5/5 review because of my experience with Ahmed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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